Everything from the initial phone call, to the customer service at Cooks, to Geico insurance, to the Rent-A-Car from Enterprise.
Everything was top-notch, professional, as expected, earlier than expected etc. etc. etc..
I absolutely “hate” the fact that my Jaguar was hit, but you guys made it much easier to deal with,
Really...
Very, very pleased thank you...
I hope I never need you again :-) but if I do I know where to come
5/22/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I appreciate the up dates on where you were at on the progress of my car and I think you did a great job. Thanks.
5/22/2018
Cheri G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The entire staff at Geico & Cooks Collision has their customers wishes at heart! We were treated so nicely by every one. Even when I wasn't happy about the color of paint on my new bumper... they responded to me so nice!!! And repainted it and did a few extra things to my car. I've never been treated so nicely before. I would highly recommend both to all my family and friends. Thank you all for a job well done!!! Cheri
5/19/2018
Mario M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I cannot speak highly enough of Cook’s Collision, especially my point of contact Richard Vue and Geico contact Jennifer Cox
They were professional from start to finish and integrated seamlessly to get me in and out, and finished my repairs in record time and to excellent specifications.
Again, I can’t speak highly enough!
Thanks again.
Mario L. Machado
5/12/2018
Veronica S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great services thank you
5/11/2018
Christina H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional, friendly it was such a quick process.
5/2/2018
Araba G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car is perfect, even cleaned it in and out. Thank you so much. Especially Richard
5/1/2018
Cherish C. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent customer service. The whole staff was super nice. Everyone made sure I had an amazing experience. Thank you
5/1/2018
Nary S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Everyone was great thank you all so much!!
4/28/2018
Colleen C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Services was so quick and my car looks really good!
4/26/2018
Tak A. VERIFIED CUSTOMER
Vehicle Make : Mazda
The staff is professional and responsible. The quality of work done is to notch. The whole process went smoothly and I was updated along the steps.
4/26/2018
Jason H. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was amazing , professional.The work was awesome with amazing results .I Jason H
4/26/2018
Sam N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was perfect and professional!
4/14/2018
Dolores C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I
Am very please with the job done in my car.
For the promptness in taking care in
Repairing my car, the excelent communication during the time my car was in your company and last is the gentle treatment received
For all company employees specially Melany
Thank you very much.
4/13/2018
Matthew G. VERIFIED CUSTOMER
Vehicle Make : Ford
Sad that I have to repaint the grill trim again, but other than that the service and repair is amazing. Everything looks brand new again. Thank you guys for saving my vehicle.
4/12/2018
Oalexander C. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did a phenomenal job and I like how they kept me in the loop during the repair process.
4/12/2018
Donovan F. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair is great. Had property stolen from inside my car. $20 value so I’m not too excited
4/10/2018
Alex A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took my truck to get by bumper fixed, all exterior work seemed fine. A mysterious crack appeared above my glove box which was not there when I dropped it off. Cooks refused to do anything about it. Customer service overall was good, Richard took good care of me, but seems like the people who cleaned the inside of my truck must have cracked my dash and lied about it. It’s never good to leave a repair shop with new items that need to be repaired.
4/5/2018
Jose S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service, made this whole experience easy.
4/5/2018
Pheng V. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The work looks wonderful. The eta updates were helpful. Everything was great.