Your people were professional, knowledgeable, and sympathetic when I found out my car was a total loss. All communication was handled quickly with thorough responses to my questions.
3/6/2022
Andres R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Second time Ive had repairs here fast and easy . No long wait times or anything
3/6/2022
Virgilio J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good job well done. Satisfied!
2/27/2022
Naren G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am not notified of the delays until i called the collision center, even after my vehicle was ready for pickup i was not notified.
2/26/2022
Yelena M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely terrible progress tracking. No one could tell me when the car is going to be ready. At some point someone told me over the phone that the car will be ready in two weeks, and when I came the same day into the shop, the car was ready!!!
2/24/2022
Robert P. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff was extremely courteous. Things went smoothly without much of disruption to my day. They adhered to what they stated. I appreciate they returned my car very clean, they even detailed my seats.
2/20/2022
Gledy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
To whom may concern everybody was great special the lady that she she checked the damage she was amazing and the lady is from desk to the same thank you so much that was a good joke take care and God bless you
2/19/2022
Koji H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am impressed with the under-mentioned points:
****. Quality of repairing job: Excellent. Very good. This means staff working at a repair shop is well trained.
2. The system programed for informing customers of updated
situation and progress of jobs as well as follow up is excellent.
Only points I am not satisfied is following point:
Stuff who is interfacing with customers are not so well trained. There is some room so that your customers are less frustrated or better satisfied.
People who are engaged in interfacing with customers should recognize that their salaries are paid by their clients.
2/16/2022
Dmitrii M. VERIFIED CUSTOMER
Vehicle Make : Ford
Chrome Front Fog Light Lamp Cover Bezel fittings got broken during the bumper removal or installation. Both of them got loose and the right one fell off during driving.
2/14/2022
Angela M. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Excellent job
2/12/2022
Anuja S. VERIFIED CUSTOMER
Vehicle Make : Acura
GWC did a great job with the repairs. They kept me up to date on the status and car was delivered in a timely manner.
2/5/2022
Hsuan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
2/5/2022
Rolf A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Car was fixed to expectations within the shop's estimated time frame. That time frame was longer than I expected, but between national supply chain issues and record local car break ins, I shouldn't be surprised.
2/3/2022
Bob B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Finished quickly. in ar 10:30 , finished by 1PM and did not have to recalibrate mirror
2/3/2022
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job!
1/23/2022
Sandra F. VERIFIED CUSTOMER
Vehicle Make : Acura
I feel like you are in collusion with Enterprise. It seemed to take a bit too long. However, the workmanship is EXCELLENT! Thank you for that.
1/16/2022
Vicky\lee N. VERIFIED CUSTOMER
Vehicle Make : Honda
I had my driver side window repaired as the regulator needed to be replaced. Lee and his team were fast and efficient getting me my car back fixed in a timely manner. It was also nicely cleaned up as an added bonus. Thank you to Lee and everyone at Golden West!
1/7/2022
Jeyanthi [alex]. VERIFIED CUSTOMER
Vehicle Make : Toyota
Glad I found this place. Examination and Getting a quote was transparent and easy. Regular updates via email was helpful.
1/2/2022
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for the excellent work, and fast turn around! Will always refer to Daniel and team for any future recommendations!
12/29/2021
Rich B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am happy about a few very important things to me. You take care to make your clients feel important and satisfied. Even where there is a problem, you rapidly address the issue and fix the matter. I am happy to have such service. While things were not perfect in the service, the way it was approached and followed-up is what will bring me back to Golden West. Its hard to find a provider who stands behind their work and strives to make their clients happy. I thank you for your good service and good work.