Really appreciate the excellent work on the car. The only little glitcg came when I went to pay my deductible, which was $250. He accidentally entered $500 which, unfortunately I didn't realize until after I had entered my card. While he did refund the $500 immediately, unfortunately it did not clear my bank for two days, causing my account to be overdrawn. I should have paid more attention before I entered my card. The work on the car was stellar though!!
1/15/2024
Blanca G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had to return because my backup camera wasn’t working right. It was replaced to my satisfaction but I regret that neither the Golden West Collision team nor myself verified that everything was working fine when my car was considered to be ready.
1/14/2024
Silvester A. VERIFIED CUSTOMER
Vehicle Make : Honda
On delivery there were lots of screws and clips missing. My red rear reflector tail light is missing which i found realized later. On delivery i sent my vehicle 3 times to fix the missing clips and screws which was not place back while installation of bumpers after painting.
12/31/2023
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Mazda
A very professionally run outfit! Thank you.
12/20/2023
Raghavendra H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
12/3/2023
Lupe R. VERIFIED CUSTOMER
Vehicle Make : Dodge
From the front desk, to the estimators and technician. They all work together so well running that place very organized and on point.
12/1/2023
Jocelyn G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The roof rail was not attached properly and is already coming off.
11/22/2023
Alexandria L. VERIFIED CUSTOMER
Vehicle Make : Toyota
They didn’t put the grill back on and I’ve been trying to get ahold of them since so I can bring my car in and they can put the grill back on, but no one answers or gets back to me when I leave a message
10/26/2023
Graham R. VERIFIED CUSTOMER
Vehicle Make : Scion
I am still waiting to hear back about a missing replacement part.
10/22/2023
Arlene Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was happy with the whole process. You kept me informed
all the way along and delivered my car when it was due
and the result is excellent.
10/6/2023
Haocheng L. VERIFIED CUSTOMER
Vehicle Make : BMW
My rear seat was damaged by your staff, I'm sure the rear seat was in good condition before I left my vehicle. I just noticed that because I went on a trop as soon as I got the vehicle and just back yesterday.
10/6/2023
Amit S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for taking care of repair of my car.
10/4/2023
Amit S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for taking care of repair of my car.
10/4/2023
Julian L. VERIFIED CUSTOMER
Vehicle Make : GMC
I think that your agent was in professional he gets to involved with the insurance agent and doesn’t send what you tell him to send he sends what he thinks happens
10/4/2023
George K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe, you are the best!
9/28/2023
Chase W. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The overall job was good. But for the cost of the Flarespace paint/install, which was significantly more than many other shops charge, I would expect better work. You left raw metal, unprimed and unfinished, in many areas where the cuts were made for the flares. I had to buy primer and finish the edges myself. Additionally, most professionals know to cover open spaces in a vehicle when making cuts to the body in order to prevent the metal shavings from falling in and causing rust. Throughout the compartments in my van, I noticed a significant amount of rusted metal shavings a week after I got the van back. I was happy to pay professionals to do the install because I did not have time. But for the quality of work that I got, I would have rather done it myself.
9/28/2023
Eric P. VERIFIED CUSTOMER
Vehicle Make : BMW
Best service ever!!!
9/23/2023
Fanny E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good job nice customers representative.specials thanks to Daniel Escobar
8/27/2023
Dino F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, am fully satisfied. ty
8/25/2023
Ritesh S. VERIFIED CUSTOMER
Vehicle Make : Honda
The headlight connection is loose, wipers are out of alignment, and other loose parts. I have to find the time to bring in the car