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Real Reviews from VERIFIED CUSTOMERS
Nicholas D. VERIFIED CUSTOMER
Vehicle Make : Acura
Please call or text me at ****-****-xxxx. I am still waiting for the replacement side mirror to be ready. Thank you.
12/15/2021
Muninder V. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the awesome service !!
12/4/2021
Edith G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job making the repairs look like nothing ever happened
12/2/2021
**** Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
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11/26/2021
Suzanne W. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my second experience with Golden West Collison. The first, the car was totaled, and I feel my rep (bad memory, thinking Linda) did the best she could to keep us updated. This time I was paired with Henry, and his sense of humor and authenticity helped ease the pain of waiting. He'd call and text with updates. But even when he wasn't available, other staff jumped in, knew my car, and were amazingly helpful. The only thing I wish I'd changed was repairing the other body issues. :) I'm very pleased with Golden West and, as my husband will tell you, I'm impatient and bitchy. You're clearly doing a lot right.
11/21/2021
Vinodkumar V. VERIFIED CUSTOMER
Vehicle Make : Honda
I have to travel multiple time to you get the car fixed properly .. I hope I wouldn’t come back to ur shop again, ii appreciate , joe and Mario for there help. Ur paint job is very bad on my front bumper, Your service on my car , broke my windshield, when u do car wash .. please handle the car with care.
11/12/2021
Richard P. VERIFIED CUSTOMER
Vehicle Make : Acura
Repair of left tail light and painting job satisfactory. However, finish time was delayed two times. Would appreciate job finished on time.
11/6/2021
Kartik R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service Don’t let it slip
11/6/2021
Jing C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It took a lot of time for my parts to arrive but the team was communicative through it.
10/22/2021
John C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I hope I never have another collision, but if I did, I would definitely come back here.
10/7/2021
Bob B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very accommodating and easy to deal with. Have high standards and want to be sure as a customer you are satisfied
10/2/2021
Josh G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The paint was scratched under the headlights. I took a month to repair/replace a front finder and a corner glass
9/29/2021
Cong L. VERIFIED CUSTOMER
Vehicle Make : Audi
It has been almost a month and it's still not done yet. The representative keeps promising the time but then keeps getting delayed. Doesn't feel very reliable.
9/19/2021
Sharon Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything looks great, thank you. Wish I got more updates though.
9/4/2021
Rob C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience again. This was our second car bought here for work.
9/3/2021
Verne L. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the moment I walked in the door of Golden West until I picked up my beautifully repaired car, I was impressed with the very seamless transitions and cooperating service between G.W.,Geico, and Enterprise. Each representative of these companies with whom I dealt was courteous, knowledgeable, responsive, and helpful. They made the potentially unpleasant accident/repair experience a rather pleasant one indeed. I couldn't ask for anything better.
8/29/2021
Judith G. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Welding had to be performed on our car. Whoever did that part of the job is a true artist. They did a beautiful job and we are grateful for the skill and mechanical talent of your repairmen. Thank you! Judie Gaiser
8/27/2021
Georgine S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The car is like new.
8/15/2021
Jan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You made it easy and fixed it well.
8/14/2021
Fred M. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Courteous and excellent with keeping you updated.
8/13/2021