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Real Reviews from VERIFIED CUSTOMERS
Robert G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Couple days longer than planned but worth the wait The service was great
7/19/2018
Hans S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The process of getting my vehicle repaired was very easy and was very professional! They kept me in the loop through the whole process and would highly recommend them for any other repairs for any other vehicle problems that someone might have.
6/26/2018
Leslie C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We never take our vehicles anywhere else for the work Star does. :-)
6/22/2018
Ron B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Extremely unprofessional. Promised us that our vehicle that was involved in an accident would be ready for pick up numerous times, then never got back to us. We basically had to hound them constantly, and they kept making excuses why it was not ready. We were told by another local body shop that they would have gotten the vehicle back to us in one week not 6 weeks. The only reason we had to use this shop was because our insurance company only works with them. We were extremely dissatisfied with the customer service. Hopefully will never have to use this body shop again. Steer clear.
6/20/2018
Joe H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication and felt like I had an advocate as the party who was the crash victim.
6/6/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job, professional all the way. Would recommend.
5/23/2018
Christine W. VERIFIED CUSTOMER
Vehicle Make : Scion
We are extremely pleased with the prompt and polite service that we received at Star Body Works. Dave was welcoming and very knowledgeable, and we immediately felt at ease leaving our car with him. Star Body Works was recommended to us by Toyota, and even our insurance agent was impressed by how prompt they were at keeping her up to date on the repairs. I too received daily texts, letting me know how the repairs were progressing, and I never once had to worry. I especially appreciate how Dave had recommended an alignment after I had hit a piece of metal on the freeway, as I never would have thought about that, and the mechanics at Toyota never mentioned it to me. Dave made an appointment for us and had our car aligned before we came and picked it up. We are also happy with how clean our car was when we got it back, and the cards that we received for the 3 free car washes. The repairs were perfect, and Dave also informed us that they were guaranteed for the life of our car, you can’t beat that. We will definitely be recommending Star Body Works to all our friends.
5/17/2018
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Beautiful job looks and feels like the day I drove it off the showroom floor! Thank you again
5/10/2018
Dona V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tyler,Mgr did a great job & did his best to get everything done to my satisfaction. He stayed after everyone was leaving on a Friday afternoon to to hand smooth out some scratch marks that wewe missed. There were still a couple of dings that were still missed, but they are not big enough to take my car back again. Overall, good communication with progress of auto repair. In summation, I would take any of my cars back again with future auto repairs (hopefully none) if needed.
4/28/2018
Janelle W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very nice and helpful. My care looks beautiful. You would never know it was damaged.
4/25/2018
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job
4/24/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very satisfied with the work they did on my Toyota Camry, excellent customer service
4/11/2018
Rebecca J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed now they continue to keep me informed on what was happening with my car.
4/6/2018
Pamela I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service perfect repairs thk u
3/16/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes it good job
3/6/2018
Robin S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks for taking great care of my baby
3/1/2018
Craig P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Polite staff. Dave explained things very well. Job done is seemless and can't tell which side was worked on
2/13/2018
William D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very personable young man in your employee named Tyler and they did a terrific job on my car. And I'd be glad to recommend your company to anybody that needs a type of work done thank you again William D
2/8/2018
Sarah I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you guys so much for everything! You guys did amazing work and kept me up to date every step of the way.
12/13/2017
Shannon H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job
12/1/2017