Star Body Works - Grants Pass, OR

Done fast and looks perfect! Hope I never need you again...in a good way.

10 star service!! Jamie was very friendly, yet professional. He took the time to explain everything and answer all our questions and made our difficult time easier for us. Nobody wants to have a hit & run happen to them. We are very pleased with the workmanship and it was ready 2 days earlier than we were expecting. Thanks so much! We will be happy to recommend anyone to you for the excellent service. Thanks again. P.S. Jamie deserves a raise ????

Rogue River star body works Needs more staff. That one is only 7 minutes from my house

Star Body Works has a clean and professional atmosphere with kind staff, I was impressed how quickly and efficiently they finished the job, my car looks great, and Jamie was easy to work with. Thank you!

My car has had to be repaired a few times, as always I was given great service.

A job well done, looking at the car I’d have never known it had been in a collision

I can’t say enough amazing things about the excellent service and quality work that I have experienced. I am more than happy! Jamie was awesome as well as the rest of the people I dealt with! I’m so very happy! Sincerely, Tammy

Very pleased with the communication from Jamie. Truck looks great

Toyota detail was not done well. You are aware of this and The key Fob must be replaced By Two trips to Mercedes

Thank you

We were very happy from the time we checked in at the front desk, to the time we drove out. The Grants Pass Star had our car looking like new in just four days. Great job!

My new rear bumper cover matches the car perfectly. It looks just like new. The office staff was a delight to work with. They were friendly and helpful with my rental car. I really appreciate the full service and I will tell all my friends and co-workers to take their business to Star. Thank you

The process was such a breeze! From the estimate, to the rental car arrangements, to the text updates and wrap up - I couldn’t be more pleased with the team at Star Body Works in Grants Pass and the quality repair work. Thank you!

Everybody was informative well care place welcoming satisfied and everything else was very satisfactory

Great job my car looks fantastic. Work took longer than estimated, but understandable. While I would prefer not to need Star's wonderful service they're always my first choice when needed. Many thanks to Jamie Hughes and the staff????.

I got hit by another vehicle in mid-Jan. I called STAR on the recommendation of the local Toyota dealership. I made an appointment to come in pand sign the papers to get the job started. When I went in my paperwork could not be found. So, I agreed to come back the next day. Before leaving, I asked them to make sure they had everything ready this next time or call me to reschedule. We did complete the insurance and other paperwork the 2nd time. It took ~5 weeks to be able to get into STAR shop. Then the job (which was hindered by weather), was estimated at 4 business days to complete. When the 4 days passed I called to see if it was done. This time I was given an estimate of 9 business days. However, it took 10 business days. I was told on the 9th day that it was going to be completed at the very end of the day. But it was NOT. When I called in the morning of the 10th day it was still had not been checked out yet and still not detailed. They said call at 2pm. And I did, but again it was not finished. I told them I had a 4pm appointment across town. So I went physically went into the office at 3pm. I actually got the car at 3:32pm. Good grief!! Never in my 60+ years have I experienced so many delays in repairing a vehicle. Cynthia H

Very helpful

This was the best experience I've had with a body shop in my life very happy with the time they did it in and a quality and their friendliness and understanding I definitely will be recommending them to other people

Great job

Great customer service. They answered all my questions!