Manager kept us appraised of the work being done. I was happy with his service and personal attention.
12/3/2022
Raisa D. VERIFIED CUSTOMER
Vehicle Make : Honda
Really like how you did. The best repair experience what I had have so far. Work done on A++++. Thank you to everyone who touch my car.
11/21/2022
Adriana N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job well done. Great communication . Mike was awesome in communicating if a delay happened
10/27/2022
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you
10/21/2022
Emily A. VERIFIED CUSTOMER
Vehicle Make : Ford
Really good work!
10/16/2022
Brittany E. VERIFIED CUSTOMER
Vehicle Make : Nissan
The whole process of Carstar working directly with the insurance company for the estimate and payment went very smoothly. You were able to get my car in for both estimate and repair quickly. Im very happy with the work done on the car. Elaine was very helpful. Very satisfied with the whole experience!
9/29/2022
Pamela C. VERIFIED CUSTOMER
Vehicle Make : BMW
They did a great job and completed it far sooner than I had initially thought due to a possible delay in getting the parts.
I was very satisfied and appreciated the qualified staff, both Walter and Tory who keep me updated during the repair time. I would certainly recommend Carstar Autobody of Cary to someone who might need their services.
9/18/2022
Taushika W. VERIFIED CUSTOMER
Vehicle Make : Mazda
The key fobs stopped working but other than that I am satisfied.
9/9/2022
Judith M. VERIFIED CUSTOMER
Vehicle Make : Honda
Perfection!
8/28/2022
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good communication and excellent attention to detail.
8/21/2022
Sydney S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The whole process was super easy and went really smooth. I don’t have a single complaint about my experience.
6/30/2022
Scott A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Restored car back to original status
6/18/2022
Betty G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your shop is focused on delivering an excellent repair job in an honest, ethical manner. I appreciate that work ethic from the front desk to the boots on the ground in the back. Thanks to all.
5/20/2022
Jesse R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Received the car back in great shape. Very appreciative of the fine job.
1/28/2022
Walter W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Walt did a great job
1/21/2022
Trina T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was fine. The lack of communication regarding the status and anticipated completion date.
1/15/2022
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone in the office was so rude. The only nice person I met was the mechanic. They gave me an estimated completion date of 11/11 and I didn’t get my car back until 11/19. The problem with that was not the extra week, it was that they kept telling me “tomorrow” every since day. Impossible to plan around and said I would have a 2 hour window from whenever they decided it was done to return the rental car and pick up my completed car. We were on pins and needles for a whole week!
12/5/2021
Chris S. VERIFIED CUSTOMER
Vehicle Make : Acura
Work was done in a timely fashion. The repair work looked good and professionally done.
11/29/2021
Scott A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Waiting to get follow up on broken piece that needs to be replaced for door handle.
11/21/2021
Suzanne W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Repair was well done but communication during the repair could be improved