Great job. Francisco was a world class customer service manager.
JR Gomez is a great representative, he was extremely helpful and communicated well all through-out the repair process. Unfortunately, I had issues with the quality of the repair. I had to return my vehicle due to various issues with the paint and electronic issues with the lift gate. In total, the repair took twice as long the initial estimate.
My insurance and registration cards were in the glove box, they are no longer there.
Would recommend Jim and Jack’s to others.
Great job. Great service.
Excellent customer service. I will be recommending to friends.
Vehicle Make : Mini Cooper
The guys at Jim and Jacks did a great job. thank you
Vehicle was returned with issues.
Vehicle was dirty, I had to wait 45 min while they washed it.
Vehicle was not detailed.
Because there were issues not caught before returning vehicle to me, I will have to bring it back a second time and leave it for repairs.
I will not use, nor recommend Jim & Jacks.
Everything was nice and smoothly !!!
Thank you for a great job !!!
Tell Junior he provided very good service.
The shop took the time to fix the truck, making sure that everything was done correctly.
Quick, professional, and super easy. Thank you!
Thank you again for doing a great job with our car.
We also appreciated your driver picking us up. You truly do go above and beyond to keep happy customers.
Monica was excellent and exceeded my expectations for customer service.
My dash was damaged as service mode was kept on during weekend on my Tesla causing the dash to leak.
Special thanks to Brooke who made the whole process seamless.
Vehicle Make : Volkswagen
My car looks great! Jim and Jack’s did a beautiful job fixing the very noticeable damage done when another driver hit my car. The service was very professional and friendly also. Nice job!