The team was very eager to make sure all my issues from the collision were addressed, including the ones that I only detected after the initial repair. I am quite happy with the end result!
Repair work was outstanding and employees were friendly and courteous. Abel kept us well informed.
The people were nice and understanding.
From start to finish, Jim & Jacks Collision was a top-notch professional business. Not only were their employees kind and attentive, the work done on my car was OUTSTANDING! They even had my car finished a week earlier than planned. Jim & Jacks Collision made the whole repair experience smooth and hassle-free. Thank you all!
Car always looks brand new when I pick it up after repair!!
Vehicle Make : Mercedes-Benz
Very satisfied with the repair job done on our Mercedes! Both Albert and Jessica were very helpful and professional!
Amazing job done, couldn’t be happier
This is my second time using you guys and it has always run smoothly with plenty of communication throughout the process. Thank you.
Outstanding Service from start to finish! Periodic updates throughout the process. The car was in fantastic condition upon return. Work completed ahead of schedule.
Entire team fantastic, especially Jessica. Would return in a heartbeat for any future work. Keep it up and no one else will ever compete with you guys.
Everyone was great to deal with!! Good Job!
I have used your facility in the past and have always had a very positive experience. Keep up the outstanding quality of your repairs and customer service. Jim and Jack’s will always be on the top of my list for my own vehicles and will be highly recommended to friends and family should the need arise. Thank you and stay safe!
When my car was returned the battery was completely dead and could not be recharged. It was one year old and there was no reason why it would lose all the charge. When I called the auto club and the man came out, he said it was not under warranty because there was nothing wrong with the battery. It had been drained because the people working on the car either left the doors open or had been playing the radio or some other thing that caused the battery to die. He said that I could take the car someplace and see if they could recharge it (which I think had been done when the people fixing it realized that the battery was dead) and which he didn't think would help, or I could get another new battery--$400 worth. To say that I am not happy is an understatement. I hope I don't have to have my car repaired again, but if I do, I doubt that I will use Jim and Jacks again, even though it is very convenient.
The repair was done professionally and met all of my expectations. The team at J&J kept me informed of progress and finish the repair ahead of their original schedule. They did a great job.
I have not driven it for a long distance yet check back in 10 days. But yes so far so good!
The young woman who helped me was outstanding- a cut above!
great service, repairs done in a timely manner and the car looks great
The service rep Carlos explained very clearly all the work to be done in the beginning and went over everything again once the work was done. Very thorough, clean repair job done on the insulation under the hood and thorough clean up job too. Struts are holding up fine as well. Courteous, efficient, excellent communication and service from Carlos and great job from the mechanics. Rental car was comfortable as well. We received the car earlier than expected. Very happy with Jim and Jacks!