Best service I’ve had. Carlos made the process so easy. He was very friendly and even waited for me to get there after hours. Can’t say enough. Highly satisfied
The repair was not done to our satisfaction. Piece of bumper is loose. Car was delivered dirty (offer to clean it was given to us, but we did not have the ability to stay and wait). Bringing it back in Monday.
Gabriel was very knowledgeable and professional. I’d recommend Jim and Jacks to all my friends.
I was impressed with Gabe Yepremian at your facility. He was pleasant and responsive and very knowledgeable. The office staff was great too. I was anxious to have my car fixed and it was done in half the estimated time. Well done!
Carlos was very professional and returned all my calls to keep me updated on the status of my car.
Fantastic service all around. Jr and Abel were awesome! Thank you!!
The car is better now than before accident. Francisco was very professional and went the extra mile for us.
Francisco was a great point person. He was friendly, professional, and communicative throughout the whole process ! I would definitely recommend Jim and Jack to my friends .
Jerry has always been very fast and communicative in the pore repair estimates and always on time for delivery. The work done here at Jim & Jack’s are exceptional!
Everyone I came into contact with was very professional and courteous. Work looks very good. I have already recommended you to friends.
Jose was fantastic to work with. Every time I checked on the status of my car I would receive either an informative email or voice message. The work took a couple weeks longer than expected but is understandable due to additional work that had to be done. Overall, Jose is a kind and professional employee who deserves some extra appreciation for the way he treated me and my situation.
There is overspray on panels and trim. Will be contacting customer rep to detail and compound overspray on door panel.
I appreciated all the updates or changes
In schedule by text. Also many thanks to Abel for exceptional customer service!! I encountered three of the ladies at the front desk—two were great but one was less than friendly or helpful unfortunately. Overall I plan to come back for additions nap work.
Gabriel took wonderful care of me. He was attentive and went out of his way to do a great job and answer all of my questions. He is a wonderful employee and Jim and Jack’s did a great job fixing my car. As always, I am most satisfied. Hi to Richie too.
My care looks fantastic, good as new. Many thanks to Albert for all of his help and continued follow up!
GABRIEL YEPREMIAN AT ELDEGUNDO LOCATION IS WONDERFUL HUMAB BEING. HE TOOK CARE OF MY CAR VERY QUIKC WITH KEEPING ME UP TO DATE. HE HELPED A LOTS OF CUSTONER INCLUDING MYSELF EMOTIONALY AFTER CAR ACCIDENT , SUPPORTED ME TO BE RELAX AND NOT TO WORRY ABOUT COST AND EXPENCES.HE TREATED ME LIKE I AM A FAMIKY. HE IS JUST A KIND PERSON. HE CSRES AND HE DOES EXCELLENT JOB WITH SUPPORTING THE CUSTONER AS FAR AS FEELING AND FEAR OF COMPLICATIONS
The car looks great, and you made the whole process pretty painless :)