I thought it took a lot longer than it should have but I was satisfied with the results.
Excellent service- on time- and a great job on my car! Thank you!
I have a small bit of blue paint that is different in color to my car's paint color on the passenger side door that I noticed this morning. I have yet to completely look at my car though the repair work you did appears to be fine.
My spoiler, which was not damaged initially, was damaged when the car was returned to me. I immediately returned to the El Segundo location and showed Jose the issue. He agreed that the damage was not acceptable and is working to remedy the situation.
The team was awesome. Manny kept me informed and even got t he wirfk done way ahead of schedule
Very pleased with the service and the attention to detail. Jessie was very attentive to details and was very good at listening and addressing concerns.
Manny is the best! Give him a raise!
Very friendly and considerate staff.
Very well organized, prompt and great attention to detail. Communication was unparalleled.
My car looks as good as new. Great work!
Jim and Jacks Collision Center was great, very professional with dealing with me and my car. Great customer service very friendly
Vehicle Make : Volkswagen
My front right tire was flat when I got home
Everyone was very nice and professional. When I showed up early mondsy, before you were even open, the staff was so nice and helped me anyway. I thought that was very exceptional. I did have to call on Friday because I hadnt heard from Jonathan who was handling my case. Thankfully, I called the main number and was helped right away because apparently Jonathan was on vacation? Which he hadn’t informed me when I had talked to him two days prior and he said he would call me on Friday. Drop off and pick up we’re smooth and easy and my car looks great. The detailed cleaning was the best surprise. Thank you for that, my car sure needed it inside and out.
I’ve already let all my friends and family know that if they ever find themselves in the unfortunate position of needing to have their car repaired due to a collision they MUST take their car to Jim&Jacks!
I was recalling dreading being without my car and having to deal with all of this but you made us so easy. The location, people, quality of service, speed, attention to detail, communication, and overall customer service were absolutely superb!
I was completely happy with the service. It was a fast & speedy job, I received my car sooner then expected which was awesome. Your team of staff was friendly & helpful. They were in constant contact with me about the process of repair my car. Plus I was also helped in setting up a rental car while my car was being fix. Thank you!
Great team. Everyone very nice and professional. I had a problem with my hire car and the Enterprise staff bent over backwards to help me.
Really good service - I’d definitely recommend to my friends and colleagues.
Awesome experience! Awesome place! Awesome people! They made an otherwise unpleasant situation with our car, a good experience. The ladies at the front desk are so professional, nice and efficient and Jesse Ontiveros was so helpful, kind, caring, professional and fast! We are super satisfied with our experience at Jim and Jacks
Service keeps getting better each time I am there