I WAS SO IMPRESSED WITH THE TIMELINESS,JUST THE RIGHT AMOUNT OF CONTACT, SO i KNEW WHAT WAS GOING ON. EVERYONE WAS FRIENDLY TO WORK WITH. THOUGH I WAS GETTING EMAILS AND TEXT TO TAKE A LIBERTY MUTUAL SURVERY THROUGH COCKRELL'S BUT I HAD SAFECO. WEIRD!
As always they did an amazing job on repairing our car. Customer service was awesome, always kept us informed even during the holidays. Even cleaned and vacuumed our car!!
My car was ready almost a week early and they always sent me email updates of their progress. They did a fantastic job on my car.
My car looks great, it was clean inside and out. The repairs seemed perfect. Dealing with everyone was a pleasure, from the moment I walked in to the genuine interest I felt when talking to Lee. Thanks!
Very nice people to deal with, and a very good repair job!
Everyone was great! Lee was awesome and staff very friendly. Thank you!
You said you would complete my car on Friday which you did not. $1000 repair job to take four days is totally unacceptable
Total customer satisfaction
Excellent customer service and quality craftsmanship! Cockrell’s kept me up to date through every step of my cars repai work! Thanks again!
Excellent job. Can’t tell there was ever any damage
My car was left dirty inside. Dusty from sanding. I had to vacuum and wipe off interior. I am in the car business myself, totally unacceptable.
Cockrell's is a very professional shop. They communicated throughout the repair process and we never needed to confirm that the repair was moving along. Lee, especially, was friendly, caring and concerned about getting the job done in a timely manner. I would recommend them to anyone in the area!
Professionally run with terrific, caring and knowledgeable mechanics! A Premium Shop for sure!
Cockrell's, along with a wonderful staff, is the most professional repair/body shop/collision expert I have ever dealt with and I have no reservations referring any friend/family to your services.
I was kept informed on the progress of work done to my automobile at every step of the way.
Did a great job communicating with the progress of the repair.
From all I can see, you did the job needed, and you finished ahead of time for our needs. The car looks like new and it's so clean inside, it smells like knew. Your staff served with courtesy and efficiency.
Vehicle Make : Land Rover
Great customer service. Looks like new. Nice surprise that it was washed and vacuumed. Thanks so much!
First time having to deal with body work and I could not be more pleased with the experience Lee and everyone at Cockrell's provided. Was concerned that my newish truck with never quite look the same again, but the repair work is perfect. Thank you again for all the hard work.