Service King Mt Moriah

Great job

I had an accident that wasn't my fault and was suggested to take my car to Service King. Since it was closer and I was pressed for time I dropped my car off to Mr. Troy who did initially take very good care of me and got me in and out. I was informed I would hear from them via text regarding the status of my car and I did. Here's where everything falls apart.... On today 11/25/19 at 9am, I go to pick my car up and before I could get a chance to look over my car Mr. Troy asked how I was paying for my deductible. First, let's see the shops work/repairs before I pay. I found that to be odd not showing me my car before payment. I am so grateful I did ask to see my car first! Here's why! There were too many imperfections (from the repairs) to list that needed attention! Specifically missing bolts and the coverings off my fender. Extremely unacceptable and unprofessional. Even went on to say my insurance only covers a certain type of repair when in truth it's not my insurance covering the repair cost, the person who was at fault insurance. Troy was not knowledgeable at all. BEWARE!!!!!! If you drop off your car to this Collision Repair Shop on Fox Plaza DOUBLE check, TRIPLE check their work! Then check it again!!!!! They will cut corners!!! I even got my insurance claim rep to contact Service King's manager to make sure my repairs were done correctly. I shouldn't have had to do that! Nor did I get an apology from the manager. BEWARE!!!!!!!!!! BEWARE!!!!!!!!!!!

Excellent communication and customer service

Everything looks good on my car

Thank you for finishing the repairs ahead of schedule.

I’m glad I choose Service King everything went well

They went above and beyond to fix my car and have it ready, very polite, courteous and professional

Kept me updated and informed

Good job

Troy was wonderful from beginning to end. He kept me updated throughout the entire process. I appreciate that extra effort!

Troy was wonderful from beginning to end. He kept me updated throughout the entire process. I appreciate that extra effort!

Great professional service from start to finish

Amazing I love it!

You all were great

I was well informed throughout the entire process.

So far so good just got it back yesterday evening...

Excellent service. Chris Franklin rocks! Thank you. Perry C. Riothrock III, M. D.

Received texts daily to keep me informed. Worked was completed before estimated time they gave me. Car was very clean when work was completed. Treated very nice and professionally.

My comment is a 100

Very high class operation with friendly, knowledgeable employees.