Yes , Jeff has been great.
Took to long to fix and now have missing top
coat on hood.
I can live with that, just happy to have my car back.
Everything came out above expectations, very good job communication and time management, overall highly satisfied
Good experience for something no one really wants to go through. Thank you for all your attention and promptness.
Also, I had to go to the service center to get an update. No phone calls, text messages or updates on Repair Status on the website.
I was completely satisfied with the job service King did and my service professional kept me informed all along the way.
The representative was very good. The communication was above and beyond my expectations. Thanks
Great job on my car. Always kept me informed and everyone was nice and friendly.
Kyrie Cunningham, provided me with the best customer service. She updated me regularly. That took stress out of the process for me. She went above and beyond to provide outstanding service. I would totally recommend Service King" to anybody I know or not know. Thank you
The process was simple. I was met by a consultant within minutes of my appointment time. She went over the car with me...
I had text messages daily as well as voice mails. When I picked up the car the experience was detailed and thorough.
Happy with the service and quality of the work!
The service was great with the exception of first arriving at the facility. We set up an appointment and still ended up waiting beyond thirty minutes. The repair itself turned out great.
Car looks great, the communication could have been better on the progress, the three day repair was off by a few days.
Realized on my way home with the car that my hand brake is not working like it used to. I had to use it in the accident to prevent hitting the car in front of me. Plus, my brakes have a mild screeching sound when i brake which they didn't have before.
The repairs seems to have been done adequately but there was some type of compound left on the hood of my vehicle, an interior trim piece was not installed back and the communication could have been better. I didn’t receive one call, text or email until the initial date I was told my vehicle was expected to be ready and that was after I reached out for an update. I was then told it would not be ready and the repairs ended up taking another week. I did receive one update during that time but that was the only unsolicited updates I received during the 2 ****/2 weeks my vehicle was there.
Vehicle Make : Mitsubishi
Good job painting the door (red). However there is white primer between the door and pull handle that was not cleaned up. It is very noticeable between the front & rear doors. I would like that cleaned up.
As with previous repairs, all was done extremely well and on time.
Well organized, kept me informed of progress, work was done in 2 instead of the predicted 4 days, car looks good (hail repair), very courteous staff. Would use Service King again.