Kimberly was awesome! I love you hours and the fact that I didn't have to wait around for anything! Kimberly was happy to step in both times when my service rep was unavailable.
Also, thank you for returning my car so clean. Loved doing business with y'all!
My only suggestion: Don't send these surveys out at 7:00 on a Saturday morning. Some of us work all week and are still asleep on a rainy weekend! The text beep woke me up. Grrr! Luckily, I was so happy with Service King that it didn't affect my rating.
Service King is Qick,reliable,Helpful,Polite, very
Informative, explains procedures, answers the
Phone when you call and pays attention to the
Details, Pablo was my tech and I had a good
Experience from the start. The reception people
We’re nice also. I suggest they have donuts
Like the car dealers . I guess they are trying to
Keep their customers healthy.
Kimberly and the repair team did a great job, thank you. It was done on time and I was kept updated on the progress. My only suggestion for improvement is to make sure white fingerprints are cleaned off the interior before returning it to the client, but that’s very minor in the scheme of things.
Awesome customer service, and awesome work on the vehicle.
Kimberly was my contact. She was not only professional but also very personable. Everyone I spoke with at Service King was friendly and efficient. Your service helped me feel better after my car accident experience.
It could not have been better...people were very nice,car looks great. Repair done in a timely manner. Will always recommend Service King. Have already!
Missed the ready date a couple of days, but the work was excellent. Missing a few things that were left in the truck, but no real value there. Left a screw out in the tool box when they reinstalled it. Also split water in the tool box minor inconvenience.
Pablo was very professional and responsive. The ladies at the front desk are friendly and helpful. My car was delivered on time and looks great. I appreciated the daily texts keeping me informed of the progress of the repair. I would recommend your shop to my friends!
Julian my advisor was awesome I loved that he got my truck in and also was very great with the options I had.
Everything was great! Thank you Kimberley and team.
Esgar was a pleasure to work with
Julian was very quick to inform me about my cars status. I'd recommend him to anyone.
Vehicle Make : Volkswagen
fast and very courteous service
Edgar and the whole team were great! I could not have asked for a better experience.
Julian was very nice to work with and he made sure to take very good care of my car!
Esgar did a phenomenal job taking care of my vehicle and dealing with the insurance companies.
Pablo showed great care and concern with me. Additionally he kept me informed about the progress of my vehicle every step of the way.