CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | CLOSED |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Hyundai
5 out of 5
5/5/2018
awesome job! So easy to work with!
Vehicle Make : Volkswagen
5 out of 5
5/4/2018
Thank you for the fantastic work!
Vehicle Make : Honda
5 out of 5
5/2/2018
The nicest young man helped me. For the life of me I forgot his name, but he’s at the Universal Collision on Capital Circle and the manager is Tammy.
Vehicle Make : Honda
5 out of 5
4/30/2018
The staff is very pleasant. Appreciate the continuous feedback regarding the status of our vehicle. Great customer service.
Vehicle Make : Ford
4 out of 5
4/28/2018
Service top of line
Vehicle Make : Mercedes
5 out of 5
4/18/2018
I was notified of progress the entire time and delivered ahead of schedule....great team!
Vehicle Make : Mazda
5 out of 5
4/10/2018
Mike was great, made it easy getting my car fixed, the continued to give me updates on the status of my car.
Car looks Brand new!
Vehicle Make : Honda
5 out of 5
4/6/2018
I was very impressed with the courteous, high quality service provided to me when I took the car in for repair and when I picked it up.
I am delighted with the car: how it looks and how it runs and rides.
O couldn’t be more pleased with my experience at Universal Collision.
Thank you
Joyce E
Vehicle Make : Vehicle
5 out of 5
4/4/2018
Everyone we dealt with was courteous, professional and appropriately friendly. You kept us informed did a beautiful job and the entire process was seamless. Thank you very much.
Vehicle Make : Honda
5 out of 5
3/20/2018
Always pleased with universal!!
Vehicle Make : Volvo
5 out of 5
3/16/2018
Your staff at the Capital Circle location is excellent. They communicated well through the entire process and they repair was finished sooner than expected. They are a great asset to your company.
Vehicle Make : Nissan
5 out of 5
9/16/2017
The staff was friendly, professional and extremely helpful throughout the process.
Vehicle Make : Honda
5 out of 5
4/17/2017
This experience was WAY beyond my expectations! Customer service is OUTSTANDING!! I have and will continue to recommend Universal to everyone I know!
Vehicle Make : Buick
5 out of 5
3/30/2017
The representatives were friendly from start to finish. The car looked great when I picked it up. From what I can tell the technicians did a great job.
Vehicle Make : Volvo
5 out of 5
12/20/2016
Outstanding, from beginning to finish
Vehicle Make : Ford
5 out of 5
8/4/2016
I had a Very good experience and a great job done on my car, thank you.
Vehicle Make : Nissan
2 out of 5
7/15/2016
Everything was great!! They did an excellent job on my paint job and repairing my door. I just did not like the miscommunication about the completion rate of my vehicle
Vehicle Make : Nissan
5 out of 5
6/24/2016
I especially appreciated the text updates!
Vehicle Make : Honda
5 out of 5
6/16/2016
I really appreciated the communication via text message keeping me informed about the status of my car.
Vehicle Make : Ford
1 out of 5
6/7/2016
I had difficulty in getting an answer as to when my car repairs would be completed. For a while I was getting completion dates by email but they were often wrong and extended at the last minute. This finally stopped. I then had to initiate the calls and received answers like the first of next week or the last of next week. I was particularly concerned because I was receiving calls from the car rental place saying I was out of car rental insurance coverage. I was later told Universal would take care of the overage. It took a couple of calls to get this taken care of.
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