Everything was great. I was kept in the loop on all steps taken. Sandra was awesome and so very nice and get me informed on everything and answered all my questions and concerns. My car was actually completed 5 days earlier then scheduled.
Everything was perfect!!!!! Thank you for all you have done.
Thanks looks great keep up the good work thanks
Excellent work completed ahead of schedule! Worked with me on rental and turned a frustrating wreck into a pleasant, professional experience.
i was not happy with the way I was treated in the front desk the first time i came to your shop to drop off my vehicle.. I felt like i was not welcome...The lady. just handed me the papers without explaining what it was and asked for my credit card without explaining that you have to charge $50 for a deposit and i have to find it out myself.the lady wasn't friendly at all. ..at that moment i really wanted to walk out of your shop and go somewhere else. was not happy about it..I hope that is not the way she treats your customers.... I was satisfied with everything you've done to my vehicle, though, u did a great job. thanks.
Sandra was great in all that she did for the Henry’s. She went above and beyond
In getting things done and we are very pleased in the work that was dont. Thank you very much. Mr. Henry
Highly Recommended Bates...updates everyday and nice friendly customer service and quality work
Satisfied, would use again
Bates kept me informed throughout the entire process and I appreciate that.
I appreciate a job well done & that my truck was completed well before the estimated date. I will use you guys again if needed, thank you Sandra & Jesse for the updates & the techs that worked & got this truck looking like new. And to Mr. Bates, hope you get better, prayers for you & family. Thanks again. Randy L
Vehicle looked new when I picked it up! Repair looked great and they washed it. Nice!
The staff very nice n helpfull. Thanks!!
Fast, friendly service that kept me constantly updated. Best experience I've ever had with a repair shop.
Great job will be recommending my friends here
They kept me updated on my vehicle and had great customer service.
Doing business with Bates was a very nice experience. My car looks great! All of the people working there were very nice too,especially Sandra who took the time to go over everything step by step. Thank all of you at Bates for a job well done!
The staff was so sweet & kind. My car was completed before expected. The quality of work is top notch. Thank you!!!