Crews Collision: Your North Charleston Collision & Body Shop Resource
As one of the most trusted collision and body shop brands serving the North Charleston area, Crews Collision works hard to turn an upsetting situation into pure elation. Whether you need body repair, parts replacements, or paint jobs, Crews Collision will work with you and your insurance company to make your vehicle look new again.
The Crews Collision Repair Process
We aim to deliver a good experience after you have had a bad one. When your damaged vehicle arrives in our North Charleston location, our process works through the following phases to ensure you receive your vehicle in a timely manner:
Estimate and Order
- Crews Collision estimator examines damaged vehicle.
- You authorize repair service.
- Your insurance company approves the repair estimate.
- Crews Collision orders necessary parts.
- Crews Collision calls you with a status update.
If your vehicle needs additional repair and reassembly service, Crews Collision will return the vehicle systems to factory settings and disassemble the vehicle to assess the damage. When structural repairs begin, if Crews Collision discovers any additional damage, we will produce a written report and contact your insurance.
The Crews Collision Advantage
Teamwork through Trust and Respect - We at Crews Collision know how to value our people. We believe that we are able to reach our goals through cooperation. We recognize each person’s contribution and treat each other with respect.
Integrity - We conduct business in an honest and straightforward manner. It is important that customers as well as members of our team esteem the company as honorable and trustworthy.
Commitment to Customer Enthusiasm - It is our intention to keep our customers satisfied and we continuously work at improving our service for their greater pleasure.
Passion for Winning - Crews Collision has a tradition of success that drives its leaders. We keep our eyes on the prize and relentlessly pursue excellence.
Accountability at all Levels - It is our pleasure to have our customers depend on us to deliver on our promise of great service, hence we consistently persevere to provide high quality and efficient business results to maintain our customers’ trust in us.
Commitment to Continuous Improvement - We do not believe in resting on our laurels. There is always room for improvement and we always seek it. We remain proactive in finding ways to grow and develop in order to serve our customers better.
Parts and Service
Crews Collision service is here to offer you the highest quality and most trusted repairs and maintenance for your vehicle. One-stop shopping for most of your vehicle needs, including tires, at the guaranteed best price in town.
Our factory trained technicians have the experience and resources to make sure your vehicle is running optimally and to manufacture standards. You will get honest, sincere treatment at every turn whether buying parts, or simply having an oil change.
We will provide you with a "know your vehicle report" and professional consultation on every visit. This is like a report card on your vehicle alerting you of detectable repair and maintenance items that may need attention now or soon.
We offer shuttle services and other alternative transportation solutions for larger repairs. Our state of the art facilities offer clean, comfortable waiting areas equipped with complimentary Wi-Fi and refreshments.
Crews Collision offer collision repairs, factory certified (in many cases) I-CAR certified Technicians, Direct Repair with most insurance companies, state of the art equipment, and a parts supply made up of large parts inventories to pull from. We are here to offer peace-of-mind, worry-free vehicle repair.