You're front office people are great and were very helpful making sure we had all our ducks in a row for the insurance.
Bumper was repaired but tail lights are not working. Will be in contact to fix
Thank you for all your help
Thanks for good job car looks great.also everyone was real good to work with.
happy with how quick the turn around was, very high standard met my expectation went above & beyond repair
Great job and quick turnaround.
Very good service and workmanship was excellent
Great work and communication
Very professional, excellent communication, & quality body repair & painting. I highly recommend them!
Everyone was so kind and willing to help me with any questions or concerns! The pick up and drop off process was super easy, and they were very flexible with time! My car was ready sooner than expected AND they washed it/vacuumed it. Will definitely be returning here and referring others. Shauna is amazing!!!
My bumper was fixed and looks great, however, I was disappointed to see a few marks on my rear passenger door that we not there when I dropped off my truck... I do have to say that Higgins did take ownership of those marks and will be fixing them free of cost to me...
The car itself looks great! The team at Higgins did a wonderful job at repairing the damage in a timely manner - they also washed and cleaned the interior which was a surprise I wasn’t expecting, so thank you! My only critique is that the two girls working at the front desk weren’t very friendly. I feel like approaching them was inconvenient and at one point I made a comment about my rental car and neither of them acknowledged what I said; it was right after one of the girls asked me a question so I know I was speaking too softly or while they were distracted. As someone who works in customer service, I pay keen attention to the way I am being treated at other establishments and I feel that my overall experience with Higgins would have been phenomenal if the receptionists were a little friendlier. That’s just my opinion, but the important part is that my car looks great and I’m very happy with the work.
Shauna took very good care of me and my car from start to finish. Everything was done right and it was done on time and constant emails kept me in the loop. Thanks for fixing my car. Bob Haverstock
Quick and precise service
Very Pleased with the condition of the vehicle. Text updates were helpful. Short sweet and to the point. Not annoying. Happily recommend to everyone!
Thanks for being so quick to fix my car. I glad that it doesn't look like anything happened to it and it looks new. Thank you.
Twice now I brought my vehicles in for repairs and I’ve been very impressed with your services. Awesome work, very professional. I would recommend Higgins to anyone who needs body work for their vehicle. Definitely will come back again if service is needed. Thank you.