This is the second vehicle you have worked on the 1st when was my Jeep you guys did such a excellent job that's why I brought you my pick up your staff is friendly and very nice to work with thank you very much
Even though the repair took longer than promised , Sig was very professional and communicated the delay.
Was also given a reduction in my deductible due to delays.
charge for molding around door window was higher than expected for a 5 minute job.
I was very impressed with the ongoing communication about the status of repairs. My car looks fantastic and they even cleaned it!
The lines on my truck were not correct
Could see where dent was told the insurance lady there that I would give it a few day and see if I could live with th h it I need my truck for work the longer I dont have it the more money out of my pocket
Our experience was actually wonderful. things were done on time and the communication during the process was outstanding. the only negative was when we picked up the car. evidently they had washed all of our floor mats, BUT they must have put them back in the car soaking wet because all the floors were very wet. I would just suggest that the mats be completely dried before replacing them in the vehicle. other than that, it was A+ service. Thanks
Excellent Service! Great updates daily! Thank you!
You guys have been great. You've been good to keep us in the know throughout. The work looks amazing and I really appreciated how clean the car was when we picked it up. Thank you... it's been nice working with you. JILL P
You guys are great at communication and answering questions. I also appreciated the extra assistance your employees gave with making sure everything with my rental car was lined up.
From the intital meeting with (M womans name..I forget who it was), to the constant update, to the speed of the work completed, the quality of work, to the ability to leave the rental at Higgins, it was all awesome from beginning to start. Thanks for the car fix!!!
Not only were we satisfied but completely shocked that all went so well. One hell of a good job!
It was as if the damage never happened and not only that it was done early. Good job and thanks.
On time, smooth process. Thank you
Great experience! Fast and very convenient. Shauna was great.
Ladies in front were patient and understanding...very friendly and courteous on phone. Brandon was prompt when returning my calls and explained needed repairs.
I was amazed that the car was ready to pick up 2 days ahead of schedule - AWESOME!! That is unheard of in the work force these days!! I ALWAYS bring my cars into Higgins!! I also appreciate how closely you work with Enterprise. When I received the call informing me that my car was done, I asked them for the phone number to Enterprise. They said, “Oh we’ll take care of that!” YEA! I thought that was FABULOUS and I greatly appreciated that service since I was running to get my car during my own work day.
Higgins is the BEST!!
Mary Ann Erdmann
Your staff was very friendly and the updates were awesome. Thank
I loved that I got frequent updates, and my car was ready before the projected date.
I appreciate your quality work and professionalism.