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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 542 reviews 83%
4 star 54 reviews 8%
3 star 18 reviews 3%
2 star 13 reviews 2%
1 star 24 reviews 4%
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(All Vehicle Makes)
Erick L.
Vehicle Make : Hyundai
5 out of 5
3/29/2024
They kept us updated on the progress. It was an easy and painless process. The work was done very well. Really appreciate the great customer service!
Stephanie N.
Vehicle Make : Volkswagen
5 out of 5
3/28/2024
communication was great and they did a good job.
Linda B.
Vehicle Make : Ford
5 out of 5
3/23/2024
From the first that I went in and talked to the girls...everyone was very kind and helpful..then when I took my car in they were informative, letting me know that they would let me know how things were going...and they did...they finished my car faster than they said which was nice..when I picked it up they were very kind again and when I got my car it looked Beautiful and clean...Thank you all so much for a good experience...
Michael J.
Vehicle Make : Kia
5 out of 5
3/22/2024
great job and ahead of schedule.
James R.
Vehicle Make : Mazda
5 out of 5
3/16/2024
Exceeded any expectations I had. It's the newest my car has felt since I first bought it!
Elvira A.
Vehicle Make : Mitsubishi
5 out of 5
3/13/2024
El personal muy amable, el servicio es muy bueno el trabajo muy profecional
Steven M.
Vehicle Make : Nissan
5 out of 5
3/12/2024
Second time I’ve used HB&P. Super happy with your work and service Post repair detailing was unexpected and very welcome. Also the ride home when my Uber link failed was a great service. Thanks to all your people who worked on my Frontier. Steve Mash
Ruth P.
Vehicle Make : GMC
5 out of 5
3/8/2024
You guys rock. My truck was fixed quickly and perfectly.
Daniel T.
Vehicle Make : Lexus
5 out of 5
3/7/2024
Great people, excellent workmanship.
Lynn J.
Vehicle Make : Honda
5 out of 5
3/5/2024
very pleased
Victor G.
Vehicle Make : Ford
5 out of 5
3/5/2024
You guys always do a great job????I will always recommend you all????
Connie S.
Vehicle Make : Kia
3 out of 5
3/2/2024
Please stop sending me surveys. I’ve already told you. I’m happy with your work once is enough. This is like the third time now I’m getting annoyed.
Kenneth F.
Vehicle Make : Toyota
5 out of 5
3/1/2024
Great service! Great job!
Elizabeth K.
Vehicle Make : Subaru
5 out of 5
2/22/2024
Amazing service! Higgins did a great job on my repairs and I was so impressed with their customer service!
Cindy T.
Vehicle Make : Acura
5 out of 5
2/16/2024
The car looked great! It was also very clean inside and out. Thank you so much!
Ted G.
Vehicle Make : Ford
5 out of 5
2/15/2024
From the time I walked in through the appraiser and process of repairs to my truck and final inspection I was impressed with the team members I dealt with, very professional and knowledgeable, easy to do business with Jodi, Kelly, thank you !
Bryant M.
Vehicle Make : Chevrolet
5 out of 5
2/13/2024
The work looks amazing brand new,
Jan S.
Vehicle Make : Dodge
5 out of 5
2/11/2024
Everybody was incredibly nice and for once I didn’t feel taken advantage of in any way (as far as car repair shops go). So thank you to everybody who helped.
Laural M.
Vehicle Make : Hyundai
2 out of 5
2/11/2024
Cleaning out my car was a nasty mess. I realize it was winter and you cannot control the weather, but due to logistics I left a large bag of bird seed in the trunk. Without the keys I could not get a CD out. When I brought my car in I thought it was for a repair and had no ideal it would be totaled. My car was always a mess, unlike some so other things were left behind too. I realize it was in the car graveyard, but it would have been nice to know my insurance was paying rent daily. I did take my time getting there...I was never planning on purchasing another car so I was upset about this whole situation. It would have been nice to have it located in an area not muddy and snowy. I did call the office and they sent a fellow out to remove my back license plate and open the car to get CD. Thank you.
Tiffine P.
Vehicle Make : Audi
5 out of 5
2/10/2024
Very fast and efficient on my estimate thank you

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