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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 206 reviews 79%
4 star 35 reviews 13%
3 star 3 reviews 1%
2 star 9 reviews 3%
1 star 9 reviews 3%
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(All Vehicle Makes)
Matt M.
Vehicle Make : Volkswagen
5 out of 5
2/11/2023
Luis was very helpful throughout the entire repair of my vehicle.
William I.
Vehicle Make : Chrysler
5 out of 5
2/11/2023
Prompt-responsible-thorough—-My car looks better than ever.
Terry H.
Vehicle Make : Kia
5 out of 5
2/9/2023
Luis is the king. he took very good care of me and my car. Hopefully I never need your service as again but if I do I know exactly who to call.
Elizabeth R.
Vehicle Make : Acura
5 out of 5
1/28/2023
YOU GUYS DID AN AWESOME JOB ON MY CAR . I am very happy with the service and body work you did on my car . Nikki was very helpful in every way . I will definitely recommend you to all my family and friends . Thank you very much
Esad D.
Vehicle Make : Toyota
5 out of 5
1/28/2023
A+++
Jared K.
Vehicle Make : Honda
5 out of 5
1/22/2023
Everyone I delt with was professional and kind.
Catherine L.
Vehicle Make : Honda
5 out of 5
1/19/2023
my car ended up being totaled but my experience with you and the staff was very positive.
Ann P.
Vehicle Make : Honda
5 out of 5
1/18/2023
Everyone was great to work with and great job on the repair.
Ronda H.
Vehicle Make : Mazda
5 out of 5
1/15/2023
Everyone there is very kind, helpful, honest and very caring. Thank you all for taking care of me.
Michelle S.
Vehicle Make : Subaru
4 out of 5
1/14/2023
Completely satisfied! Luis was there for every step of the way. He answered my questions and concerns and they kept me up-to-date every step of the way. The work is amazing, I couldn’t be happier!
Richard P.
Vehicle Make : Honda
5 out of 5
1/6/2023
I especially appreciated the way that Nikki kept us up to date with frequent information on the progress. Also - we appreciated that Higgins was able to complete our repairs earlier that estimated. Most of all - we appreciated the quality work that Higgins people did! Thank you - everyone.
Kay K.
Vehicle Make : Porsche
5 out of 5
12/29/2022
Job well done!
Dan S.
Vehicle Make : Subaru
5 out of 5
12/6/2022
The staff who helped me were very helpful, polite, and responsive. I appreciated their attention and disposition.
Brenda B.
Vehicle Make : Mercedes-Benz
4 out of 5
12/3/2022
The paint looks extraordinary! My car looks as though I just took delivery of a new vehicle. Please pass along my sincere thanks to the team of experts that took the workmanship to the next level by asking if I’d like additional bumper components replaced before finishing the reassembly. ??????????
Ruth M.
Vehicle Make : Hyundai
5 out of 5
12/3/2022
Your customer service was above and beyond. It was great!
Tiffanie B.
Vehicle Make : Toyota
3 out of 5
11/26/2022
I have already completed the larger survey.
Robert R.
Vehicle Make : Jeep
4 out of 5
11/26/2022
I told David How pleased I was... and I still am.
Dowel K.
Vehicle Make : Chevrolet
5 out of 5
11/11/2022
Nikki was amazing. Communicated well and did everything she promised will continue to come to Higgins for future needs.
Tonya C.
Vehicle Make : Pontiac
4 out of 5
11/8/2022
Great communication throughout the process!!! Small issue found after pickup. Fixed by next day. Hope not to need collision repair again, but, if I do, I’ll return to Higgins.
Deedre B.
Vehicle Make : Hyundai
2 out of 5
9/21/2022
All the service was wonderful!! The post service harassment for the review was beyond irritating.

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