Thank everyone for all the help and updates. You did a great job! Also, thank you for showing concern for my dog Annabelle and always asking about her.
I have never had to use an auto body shop before but the customer service and the timeliness were exceptional. Everyone was extremely nice and helpful and ensured I was happy with the service before I left. I will absolutely be back if I ever need service again.
You are a great group of people to work with. You definitely make it easy for your customers. Thanks and keep up the good work!
Happy with the staff and the work performed.
Received updates as the repairs were performed.
Thank you so much for going above and beyond to getting my car fixed. Means the world, very thankful!
Car looks like new. Very professional repair and friendly
Staff. Was a real pleasure.
The staff is so friendly. I love the customer service I received.
Awesome job - shared with a State Farm what excellent service received from you. Thank you
Since you asked, besides being a day late because of a wrong part ordered, John, my rep, asked me if I had the bumper cover tow eye cap. I said I didn't even know it was missing, and he said then I wouldn't mind it missing still. Okay. Maybe the cap was in a place not easily seen. When I went to pick up my car, the missing cap was glaring at me. ( I didn't realize it was missing because my accident area was right where the cap was.) As I walked in the office, I saw John sitting at his desk. I had to speak to him across the room because he didn't get up. I said the repair looked great, except for the missing cap. He said I could find a replacement at a junkyard or ebay. Really? Now I have to deal with this? How was this part not ordered from the start? I didn't want to continue the conversation across the room so I just paid and left. I can't even get one from the dealership because it'll need to be painted. A 3 stage metallic pearl white. Not easy to match. To me, the job is unfinished.
They're very friendly and they know what they are doing
Great communication and quality repairs with a very friendly staff.
Been taking my vehicles to **** auto body for years. Always great service & work quality.
It’s look better than before totally satisfied with my experience.. the customer service was great and friendly.
Thank you great service and my car looks brand new you guys are the best
Thank you for the great timely service.
My husband and I always take our vehicles to **** Auto Body for repair. Stellar customer service and repair work! I really appreciate the updates throughout the entire process and my truck was cleaner than when I dropped it off. Thank you so much for always taking great care of us & our vehicles!
I really appreciate Lauren and Mr.Ken (and all the other staff) for helping me through this process. They were very helpful, excellent customer service and kept me up to date with the progress.
Always the absolute very best service one could expect to receive: Great job guys keep up the good work:
We have used **** Auto Body previously ans have always been pleased with their work and the friendliness of all of the employees.
The team was so kind and so helpful. They went above and beyond to make sure my car was in great condition when they handed the keys back over to me. Thank you!