Body Shop

Real Reviews From Verified Customers

Lisa B.
Vehicle Make : Subaru
5 out of 5
7/29/2021
Great job once again.
Aminmohamed D.
Vehicle Make : Kia
5 out of 5
7/23/2021
Great service!
Sandra U.
Vehicle Make : Honda
5 out of 5
7/14/2021
Efrain did amazing job keeping me updated throughout the entire process. He made it a painless experience and my car looks like it never had any damage! Thank you to him & the body shop.
Linda T.
Vehicle Make : Toyota
5 out of 5
7/8/2021
Paul was great to work with! Great customer service!
Jerry W.
Vehicle Make : Chevrolet
5 out of 5
6/20/2021
We have used your location for multiple repairs in our vehicles and have always been satisfied . The staff is responsive and very easy to work with
Samuel C.
Vehicle Make : Nissan
4 out of 5
6/17/2021
You h ave my comments. You ,guys are first rate. I have lived in this area for 67 years and have passed you thousands of times. I never realized you have a body shop....maybe you need to put up a sign.
Zack C.
Vehicle Make : Audi
5 out of 5
6/10/2021
Efrain did a great job! Repair was done well and timely. He kept us well informed. He did an excellent job.
Barry S.
Vehicle Make : Toyota
5 out of 5
5/29/2021
Superlative
Kenneth C.
Vehicle Make : Lexus
5 out of 5
5/11/2021
I brought in my Lexus to River Oaks, because of the service and quality of work. Great job!
Philippe V.
Vehicle Make : BMW
5 out of 5
4/17/2021
My thanks to Paul Ogbevoen for making my experience seamless. He is a thorough professional!
Bertha H.
Vehicle Make : Mercedes-Benz
4 out of 5
4/15/2021
Ephraim was very responsive when I had to bring the car back for a quick fix. The car belongs to my mom. I’m no longer in town, but my sister said he looked at whatever issue she said had crept up on that side of the car the other day. -Shalonn Hilburn
Debora F.
Vehicle Make : Toyota
5 out of 5
3/23/2021
I was happy with the job well done thank you
Michael H.
Vehicle Make : Lexus
5 out of 5
2/13/2021
Using River Oaks Chrysler for many years. Service has always been good. Completely satisifed after this car accident that required 2 weeks of repair time. I was kept up to date with good communication throughout the process from my customer service representative Efrain. Will definitely be back if I need additional service and would highly recommend this repair shop to other USAA Members.
Tess S.
Vehicle Make : Jeep
4 out of 5
2/13/2021
Everything was great and turned out beautifully however, better communication would have been more appreciated as the expected finish date kept changing. I know it wasn’t anyone’s fault but better communication between the body shop and service department may have helped with getting me more accurate information on when to expect the repairs to be finished.
Robert K.
Vehicle Make : Subaru
1 out of 5
2/9/2021
Long time to repair because of part availability. Not ROC fault.
Raymond G.
Vehicle Make : BMW
5 out of 5
1/31/2021
Efrain did a great job keeping us informed throughout the process.
Adriana B.
Vehicle Make : Jeep
5 out of 5
1/23/2021
Everyone did an awesome job !! Christian was wonderful and promised what he said and if they had to do it different called me. THNK YOU DO MCUH !!!
Pamela F.
Vehicle Make : Infiniti
5 out of 5
1/2/2021
They were professional and absolutely the quickest I’ve ever received my vehicle after any repair.
Robert G.
Vehicle Make : Subaru
5 out of 5
12/23/2020
Good ongoing communication and good service.
Lisa B.
Vehicle Make : Subaru
5 out of 5
12/20/2020
Such an amazing job! They communicated throughout the entire process and went above and beyond! Thank you!!

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