Body Shop

Real Reviews From Verified Customers

Martin B.
Vehicle Make : Mercedes-Benz
5 out of 5
3/27/2024
Fernando Vega is excellent. Personable and professional.
William B.
Vehicle Make : Lexus
4 out of 5
2/11/2024
Very good work--particularly the paint matching.
Kimberly H.
Vehicle Make : Jeep
5 out of 5
12/16/2023
The team of experts provided excellent service. Mr. Fernando Vega is an outstanding representative and service provider !
Everett S.
Vehicle Make : Pontiac
2 out of 5
12/9/2023
Rude employees, poor customer service, downright disrespectful. Unable to update something simple like my address. Overcharged me for the service. Will never return.
Phillip C.
Vehicle Make : BMW
5 out of 5
11/25/2023
Efrain for USAA was outstanding. He was extremely, prompt, courteous and professional.
Robert R.
Vehicle Make : Toyota
3 out of 5
11/20/2023
Everything was great when I picked my vehicle up & it continues to be, a few weeks later.
Daniel M.
Vehicle Make : Subaru
5 out of 5
11/5/2023
Excellent in every regard. Paul was a pleasure to work with and I would definitely request him again. Karol Musher
Mark D.
Vehicle Make : Jeep
5 out of 5
10/22/2023
Efrain and the team at River Oaks were fantastic! Very professional, understanding, supportive and thorough. They made a difficult situation bearable with incredible communication and process follow thru, every step of the way! Could not recommend highly enough! Thx to all!
Frederic W.
Vehicle Make : Lexus
5 out of 5
10/16/2023
Fernando was awesome!
Robert B.
Vehicle Make : Ford
2 out of 5
10/14/2023
Paint job on repaired wheel not acceptable.
Caroline C.
Vehicle Make : Porsche
1 out of 5
10/7/2023
I don’t even have it back yet.
Stephen W.
Vehicle Make : Mercedes-Benz
5 out of 5
9/22/2023
Yes everything was perfect. Great experience
Margaret H.
Vehicle Make : Volvo
5 out of 5
8/28/2023
Efraim was terrific!!!!!!!
Denise H.
Vehicle Make : Ford
4 out of 5
8/25/2023
My Damage Appraiser - Efrain Medellin was AWESOME!! He is courteous, knowledgeable and oversees that the repairs are completed correctly. He had to send back my car hood due to it not correctly fitting as it should have. The mechanic saw it also and between both of them they made sure the service repair was done properly. Efrain Medellin helps to give River Oaks Chrysler an A+ in care to always do the job correctly. He also kept me in constant notice of the progress of the service job.
Kim P.
Vehicle Make : Audi
5 out of 5
6/3/2023
Fernando Vega was excellent!
Mary Ann.
Vehicle Make : Lexus
5 out of 5
5/27/2023
Excellent customer service. I was kept informed all along the way. I was very impressed.
Carol B.
Vehicle Make : Lexus
5 out of 5
5/13/2023
All was good and Ephren was a pleasure to work with. Thanks to all who repaired my car!!
Ying Z.
Vehicle Make : Jeep
5 out of 5
4/20/2023
excellent
Mindy M.
Vehicle Make : Honda
5 out of 5
2/3/2023
Appreciated the communication and updates on the process. Staff also worked to streamline the coordination between insurance and rental car company too. I appreciate the time they took to help.
Od V.
Vehicle Make : Lincoln
5 out of 5
10/26/2022
You listened, were courteous and helpful.

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