As usual Ricks did a good job. We have needed a body shop 4 times in the last6 years. Ricks did the work in all the cases and the work was always outstanding
The best experience I have ever had with an auto body shop evet
Professional courteous service.
Wonderful & fast service! Everyone was helpful.
I hate spending money and hope that I never see you folks again. That being said, I felt that things were well explained and I was confidant that things were being done correctly. I will not hesitate to bring a vehicle to you should I need your services.
Ruben was terrific, keeping us informed.
Very professional and delivered my vehicle back to me earlier than anticipated. I really like keeping updated on the progress and the little touches like the Thank You card means a lot. I will definitely recommend Rick's Auto Body and the awesome staff to my friends, family and clients. Vicki L Houk
I was very impressed with the office staff. They made a frustrating and difficult situation much smoother. I was especially impressed with the advice that the office staff gave me...it enabled me to obtain full reimbursement from Jiffy Lube. The repairs that were done are flawless. I will recommend Rick's without hesitation!
As always , my car is perfect and the staff is willing to help finish it
I liked how you thoroughly kept in touch about the repairs and process and i didnt have to continuously call to see hoe it was going
Friendly staff, eager to help me! Kind to my kids while in the waiting room! GMC looks wonderful, even cleaned my windows!! Highly recommended!!
I love that you cleaned out my car!
I have been in customer service and project management for over 30 years and your entire organization gets an A+. From the people on the front end to your body work crew’s final product my experience was smooth, satisfactory and non eventful. Thank you so much for a start to finish professional experience.
Exceeded expectations & finished ahead of schedule! Very polite staff & great customer service! Kept me well informed thru the entire process. Great job, thank you!
I was impressed by the efficiency, thoroughness and professionalism Ricks,s showed. My car looks fabulous! Thanks, Rick's. I will recommend you to anyone who needs your services.
Great customer service and timely as well! Love the updates!
They did a good job of communicating, and hopefully a thorough repair. They clearly had some issues in the estimate process, since they missed several necessary steps in the rebuild process that added hours to the repair. They did help lower some prices to partially offset this. The repair was delayed by nearly a week because of wrong parts ordered or other parts not ordered. They basically said sorry, but did not think about compensation for my lost week of vehicle use due to part ordering errors. Seems like they should have offered a loaner vehicle or some additional price reduction due to these delays based on their errors.
The box and rear bumper were substantially damaged. After receiving a quote from Jennie Watson, I made an appointment for the repair.
She then send me an email that they fond damage to the tailgate corner and top. I can't believe this damage could not have been seen at the time of the inspection.I recall her saying she was in a hurry to get out of there and was at first hesitant about getting me a quote but did so because she was the only one there at the time.
Great place and people! Thanks very much for your expert work. Called two
Other repair places. One never called back after he said hed check for the part
and the other one wanted to charge us just to see the job.