Kayan H.
Vehicle Make : Chevrolet
I liked how you thoroughly kept in touch about the repairs and process and i didnt have to continuously call to see hoe it was going
Lauren P.
Vehicle Make : GMC
Friendly staff, eager to help me! Kind to my kids while in the waiting room! GMC looks wonderful, even cleaned my windows!! Highly recommended!!
Linda M.
Vehicle Make : Nissan
I love that you cleaned out my car!
Kenneth S.
Vehicle Make : Honda
I have been in customer service and project management for over 30 years and your entire organization gets an A+. From the people on the front end to your body work crew’s final product my experience was smooth, satisfactory and non eventful. Thank you so much for a start to finish professional experience.
Gerald L.
Vehicle Make : Dodge
Exceeded expectations & finished ahead of schedule! Very polite staff & great customer service! Kept me well informed thru the entire process. Great job, thank you!
Jan M.
Vehicle Make : Lexus
I was impressed by the efficiency, thoroughness and professionalism Ricks,s showed. My car looks fabulous! Thanks, Rick's. I will recommend you to anyone who needs your services.
William W.
Vehicle Make : Subaru
Great customer service and timely as well! Love the updates!
Keith J.
Vehicle Make : Suzuki
They did a good job of communicating, and hopefully a thorough repair. They clearly had some issues in the estimate process, since they missed several necessary steps in the rebuild process that added hours to the repair. They did help lower some prices to partially offset this. The repair was delayed by nearly a week because of wrong parts ordered or other parts not ordered. They basically said sorry, but did not think about compensation for my lost week of vehicle use due to part ordering errors. Seems like they should have offered a loaner vehicle or some additional price reduction due to these delays based on their errors.
Cayce J.
Vehicle Make : Chevrolet
The box and rear bumper were substantially damaged. After receiving a quote from Jennie Watson, I made an appointment for the repair.
She then send me an email that they fond damage to the tailgate corner and top. I can't believe this damage could not have been seen at the time of the inspection.I recall her saying she was in a hurry to get out of there and was at first hesitant about getting me a quote but did so because she was the only one there at the time.
Maryann E.
Vehicle Make : Hyundai
Great place and people! Thanks very much for your expert work. Called two
Other repair places. One never called back after he said hed check for the part
and the other one wanted to charge us just to see the job.
Thanks!
Jordan/christine L.
Vehicle Make : Ford
Really appreciate the frequent electronic updates.
Sarah D.
Vehicle Make : Toyota
Amazing job from start to finish. I will be recommending Rick’s for any auto body work from now on. Seriously, thank you guys.
Monica C.
Vehicle Make : Nissan
Always do a great job. I'm always impressed by the level of customer service and communication.
Carol &.
Vehicle Make : Vehicle
Our RV looks fantastic. Nice job!
Michael S.
Vehicle Make : Saab
I come in after about two **** weeks of waiting for my car, and it's still broken. I was dissatisfied to say the least
Gary W.
Vehicle Make : Mazda
Keep up the good work!
Isbell.fern S.
Vehicle Make : Honda
The door locks aren't working right. I have a call into Ruben.
Kathryn D.
Vehicle Make : Subaru
All of your staff were very friendly and professional. Daun **** did the estimate and we really liked him and decided to go to Rick's because of him.
Only complaint was that we were not informed that the final cost would be $200 more than the estimate.
We appreciated the email updates.
Kathryn & John Datsopoulos
Justin C.
Vehicle Make : Chevrolet
Well the insurance company said things were bent and when I got my truck back everything was still the same as when I took it in. EVERYTHING was still the same. NOTHING was fixed on my truck. VERY MAD with these guys. Do NOT recommend em.
Dave F.
Vehicle Make : Ford
I am very happy with the top quality repair work that was done on my 2012 Ford F150. I love my truck and I am extremely satisfied that the repair work was as high caliber as it was. My truck looks superb!
Social