The great and fast way to work on my vehicle. Taking the time to explain question that I had
Lack of updates and amount of time it took were very unpleasant. I shouldnt hgave to call to get updates. Ypu had my vehicle for over 20 days
Front desk girl not overly friendly. Repair work was subpar. Not a good color match. Runs in the clearcoat. Paint scraped off edge of work area. Overall very disappointing.
Crystal at the front desk had excellent customer service very knowledgeable all the employees greeted me and have a smile thank you do much h for your great customer service I will return
Jared was amazing!! Not only did he personally see to my car being repaired in good faith, but went above and beyond to alleviate concerns or issues that came up. He contacted me often, and walked me step by step through everything. I was able to have everything resolved, and know I had a trusted agent on my side. I couldn’t have found better service anywhere, and my car came back better before any damage had occurred. I will not be going to anyone else for repairs, and will refer everyone I can. Sorry guys! Thank you again!
The service & communication from Service King was incredible. I worked with Krystal & she truly represents the words customer service. Jarred help us when the car was finished & was great. Left a great review on Yelp.
Vehicle Make : Volkswagen
Crystal was amazing! Kept us informed, tried to help us with insurabce companies. Went WAY above and beyond.
Service King is extremely professional and helpful. I have 100% faith they will do a quality job.
Very friendly great service they did a great job kept me informed through the whole process can't ask for anything more
Completion was made much earlier than scheduled.
Everyone was great! I was updated every step of the repair; it almost felt like I was there. From the wonderful girl that checked me in, to the gentleman who took extra time to clean my car - it was an all around wonderful experience. The paint matches beautifully and my bumper looks brand new!! I will definitely recommend service king to anyone in need of repairs in the future!!
Crystal, Ernesto and the team were amazing. I couldn't be happier.
Because I was paying for the repairs out of pocket, there was some conflict when the costs seemed to keep going up. It was due to my inexperience with the process and once it was fully explained I understood better. I believe that being more transparent about the realities of the final pricing up front would help to prepare customers for the possible cost increases.
The people were great to work with!
Didn’t complete all work that Micheal said he would and that was written on the work irdwr
Crystal was great. The shop was clean.
Car looks like new.
On time professional service. Thanks!
The work took longer than expected but was good. One question. I got my car back in February why so long for the survey?
Wonderful experience! Great costumer service. Everyone we spoke to was very polite and knowledgeable. Great work. I will definitely recommend it. Thank you very much.