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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 325 reviews 82%
4 star 36 reviews 9%
3 star 11 reviews 3%
2 star 8 reviews 2%
1 star 17 reviews 4%
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(All Vehicle Makes)
Philip Martin.
Vehicle Make : BMW
5 out of 5
10/24/2020
Excellent customer service
Gregg/nancy C.
Vehicle Make : Nissan
5 out of 5
10/22/2020
Fast and very thorough.
Joyce H.
Vehicle Make : Kia
5 out of 5
10/1/2020
Wonderful job, looks brand new.
Karen M.
Vehicle Make : Toyota
5 out of 5
9/26/2020
I think I already sent in a survey. I was impressed with the professionalism that was shown, from my first visit for an estimate to the final pickup. Don Wyatt is very helpful.
Kristen B.
Vehicle Make : Honda
4 out of 5
9/15/2020
The car looks great my only complaint would be that there was SO much dust all inside the car that wasn't cleaned up and I had to take my car back to have black fingerprints from the interior removed but aside from that I was extremely satisfied
Joel D.
Vehicle Make : Suzuki
1 out of 5
9/13/2020
My tail pipe rattle when I come to a complete stop now.ut has never done that.
Kevin G.
Vehicle Make : Toyota
4 out of 5
9/11/2020
Had 2 vehicles fixed both back on time as promised looked good
Daryl C.
Vehicle Make : Honda
5 out of 5
9/2/2020
Excellent service all around , thanks
Nevin F.
Vehicle Make : Honda
4 out of 5
8/20/2020
Trust Hendrick
Ann E.
Vehicle Make : Honda
5 out of 5
8/15/2020
Excellent customer service, repairs are perfect
Kim W.
Vehicle Make : Honda
4 out of 5
8/6/2020
The employees were very nice. The repairs were very satisfactory. However, the cleaning of my vehicle was very unsatisfactory.
Lori G.
Vehicle Make : Nissan
5 out of 5
8/5/2020
I was kept informed every step the way.
James W.
Vehicle Make : Mercedes-Benz
5 out of 5
7/17/2020
Great job
Alex S.
Vehicle Make : Honda
5 out of 5
7/16/2020
While being in an accident and having to have you’re vehicle fixed can be a stressful situation, Hendrick Collision center in hickory made the whole process stress free! They handled the back and forth with the insurance company; giving me a piece of mind. I would definitely recommend this shop to anyone.
Glendon G.
Vehicle Make : Honda
3 out of 5
6/13/2020
Car is excellent as expected. Originally repaired hood, when we were not happy, a new hood was ordered and installed. Good as new.
Kristen H.
Vehicle Make : Honda
4 out of 5
6/2/2020
I will use again but I hope I don't have to! Great all-around!
Robert Gary.
Vehicle Make : Kia
4 out of 5
5/2/2020
When I picked my car up it looked brand new. All scratches were gone and my car was shining. I would trust Hendrick to do any kind of body work. Another good thing is they have a Car Rental place just next door. Very convenient for anyone. Located on LENOIR Rhyne Blvd. just off interstate 40.
Elizabeth H.
Vehicle Make : HONDA
5 out of 5
12/27/2019
Don was so very nice and helpful!
Heather B.
Vehicle Make : MAZDA
5 out of 5
12/18/2019
Very friendly! Kept me up to date! Highly recommend to anyone!
REV SCOTT.
Vehicle Make : HONDA
4 out of 5
12/17/2019
We appreciate that they reduced two insurance claims to one.

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