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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 394 reviews 84%
4 star 52 reviews 11%
3 star 2 reviews 0%
2 star 10 reviews 2%
1 star 9 reviews 2%
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(All Vehicle Makes)
James W.
Vehicle Make : Chevrolet
5 out of 5
5/25/2022
Thank You, excellent job. The front desk ladies were extraordinary as well.
Anne P.
Vehicle Make : Mazda
5 out of 5
5/17/2022
Very professional and courteous and if the need arises - and I hope it doesn't - I will be back. Thanks to Btian who made our visits stress free.
Brandi M.
Vehicle Make : Toyota
5 out of 5
5/12/2022
Love you guys! Great work!
Robert W.
Vehicle Make : Ford
4 out of 5
3/13/2022
The ladies at the front desk were very Helpful with logging the deductible payment required by the insurance company and the claims payment sent to me from insurance company. Matt Askins Collision Estimator, treated my small claim repairs as those it’s was a major repair cost and kept me informed when parts were available for the repairs and informed me when my was ready for pickup. Also my vehicle was returned cleaner then when I dropped it off for repairs
Gladys G.
Vehicle Make : Toyota
5 out of 5
2/20/2022
Un excelente trabajo, siempre informándome del proceso. Además me entregaron mi vehículo antes del día acordado. 100% recommended
Allan C.
Vehicle Make : Vehicle
5 out of 5
2/9/2022
Under trying circumstances, we are very satisfied with yr service. Brian was the best “imbassador”! We recommend Hendrick!!!????
Mario F.
Vehicle Make : Chevrolet
5 out of 5
1/30/2022
The service was very great and the repair time was very short. I will recommend your services to anyone how is in need of a repair. Mario
Joseph H.
Vehicle Make : Chevrolet
5 out of 5
1/13/2022
They did a good job and I mean a very good job
Patti R.
Vehicle Make : Ford
5 out of 5
1/2/2022
Jason and his team kept me updated about my car repair and were very professional and customer service oriented.
Jerry B.
Vehicle Make : Toyota
5 out of 5
12/15/2021
Everyone was very kind and professional. The work performed was perfect, ahead of schedule and the team worked around my travel plans. Could not have been better! Jerry
Alfonso R.
Vehicle Make : GMC
5 out of 5
12/4/2021
Excellent service. Great employees
Jason S.
Vehicle Make : Chevrolet
5 out of 5
11/26/2021
Flawless execution!
Amanda F.
Vehicle Make : Nissan
5 out of 5
11/18/2021
The team was efficient and did a great job repairing my vehicle. You can’t even tell there was any damage to begin with.
Deborah S.
Vehicle Make : Ram
2 out of 5
11/14/2021
The first time we tried to pick up our vehicle, we had to deal with JC (no longer there) Clint **** and the rude office manager. Both the office manager and Clint need a lesson on how to treat customers. I had to go to the showroom manager Sean and his assistant Tiffany to get my situation resolved. Needless to say we had to make three separate trips and my husband lost a days pay to get it right. We live approx 35 miles from Hendrick that equated into 210 miles. Not to mention the first and second trip when I sent my sick son in law home only to have to turn around to come get me and on the second trip I had to turn around to get my husband. So in total it was about 300 miles not to mention the inconvenience.
Elibrando P.
Vehicle Make : Nissan
5 out of 5
11/9/2021
Car was fixed up like new and in a very timely manner
Kenneth S.
Vehicle Make : Chevrolet
5 out of 5
11/5/2021
My service representative was Todd Higginbotham, he kept me updated through the entire process and was a pleasure to work with.
Kevin P.
Vehicle Make : Chevrolet
5 out of 5
9/18/2021
Outstanding repair work and paint job on my corvette. I am very pleased. JC made sure I was kept in the loop about what was going on with my car and how the repairs were going. Professional all the way. Thanks to everyone involved!
Diana M.
Vehicle Make : Jaguar
5 out of 5
9/17/2021
Everyone was very pleasant and very efficient. Work on my car was very satisfactory. I highly recommend this company.
Brian M.
Vehicle Make : Chevrolet
5 out of 5
9/16/2021
This was my first accident, been driving 20 years. You all made this easy, as well as a through job. Thank you!
Helene R.
Vehicle Make : Scion
5 out of 5
8/21/2021
My advisor was great he answered all my questions and vas so caring.

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