I sent an email to Mr. Eve. The team at Rick Hendrick are to be commended on their customer service, and their excellent job they do to restore your vehicle to its previous condition. Definitely a top-notch collision center! It was a pleasure working with this organization!
I am completely satisfied with the information and updates that were provided to me each week while my vehicle was in for repair at the collision shop. I am completely satisfied with the work performed on my vehicle. I was also satisfied with the referral for the ceramic coating. I am also very satisfied with Brett going beyond his role and arranging with the service department for my safety recall to be serviced and my oil change completed. Understanding the circumstances of why my car was in for repair this was a very pleasant experience. Thank you Brett.
JC was amazing! He went above and beyond to ensure that the insurance, repair and rental processes were as seamless as possible. He was very efficient and always had a response to my questions.
JC was awesome to work with. He took great care of my car and stayed in touch throughout the service. I will highly recommend him and the center to others.
JC kept me well advised. Everyone was very courteous.
Very happy very easy to work with made it very painless
The employees treated all with respect, and the vehicle was repaired in a timely manner, with the added bonus of buffing and cleaning the inside. A really fantastic job!
All aspects of the repair process was very easy. J. C. our repair rep was very knowledgeable and helpful with any questions. We were notified on a regular basis as to the completion date. Work was done on time and extremely well. No complaints.
JC was always very helpful and available to answer any questions during the repair process. I highly recommend Rick Hendricks Collision Buford, Ga for anyone desiring excellence in repairs and customer service! Once again, a huge shout out to JC for representing your dealership well!
Nice professional shop, made the process easy.
I was extremely pleased with how my experience with the collision and Kendal went. Loved the text updates, my phone calls were returned immediately from Kendal and my car was done in the time frame promised. Kendal made a stressful situation into a pleasant one. Couldn't have asked for a better experience.
Very good customer relations and workmanship.
They completed the job on schedule and they did a great job.
There were delays in completing the repairs, due to the body shop tech having issues getting the door fitment correct. But Jean-Claud Brodeur provided excellent customer service! Other than the delays, it was a pleasant experience and we're satisfied with the repairs.
Everything was completed sufficiently and I received frequent updates
Please tell Kendall and all the guys that worked on my 2009 Nissan Murano, that I am so pleased with their work and professionalism! They kept me informed every turn of the repairs and I was so lucky to have them doing the work on my car. I am so pleased with their work I would definitely recommend them to family and friends. My car looks brand-new and you cannot tell where the collision started & ended! Again many thanks for a job well done.
J.C. was awesome to deal with!! He kept me informed of everything and when my truck would be done. The guys also washed and cleaned my truck and was beyond what i expected!!
My car was left like new again, they were ahead of schedule which was awesome. Also, my car was delivered to me very clean, I really appreciate the carwash. Thank you so much!!!
I felt the team did a terrific job. Very happy with the outcome....and it was quicker (by two days) than I expected.