Just keep up the good work and I’ll be sure to mention you guys whenever my friends and family need help
Very satisfied! Jason is a great representative for Hendrick collision.
Everyone was very courteous! Made for a stress-free experience.
OUTSTANDING EXPERIENCE! From the moment I stepped in your door I was treated to amazing customer service and an unpleasant situation was turned into a great experience. A special shout out to Todd. His can-do attitude, attention to details and personal connection to the customer's needs was very appreciated and a rare treat these days.
The repairs to my car were impeccable and couldn't have been any faster if they tried.
Your service center is the only one I will ever trust with my car repair needs and one that I confidently will recommend to others.
Great work - Jon handled everything very well. Thanks Jon for your great help.
Great job as usual from the Hendrick team!
Hendrick’s “Do the right thing” attitude carries over to their collision shop as well! Because of their commitment to customer service/satisfaction I find it completely impossible to even consider any other dealerships! They have bent over backwards to take care of our every need!
Everything was excellent except for the detail job on car after the repair. Would definitely use Hendrick collision center south again and would highly recommended to a friend or family member. Thanks for making this a painless experience.
Service is good, and Rod is very co-operative and explained well.
But Still Wheel Balancing and hand brake is need to be tuned. If you provide me an appointment, I can reach-out you to get fixed.
Everything was awesome. There is no way that my experience can be improved at all. Everything, from the receptionist to the daily emails assured us that the process was going smoothly. Even a last minute oil change was able to be accommodated. Thanks so much!
Very pleased with the repair work done on my 2010 Pilot. John Maleve was very polite and handled the request satisfactorily.
Good work with the repairs.
John was very helpful and courteous
like new! informed throughout the whole process
The warranty body work repair was great but when I drove my car home from the dealership and went to plug my phone into the charging cable that I left plugged into the console, it wasn’t there. I deliberately left my charging cable in the vehicle when I dropped it off. When the customer service rep asked if I needed anything out of the van before I left the key with her, I gave her the key fob and told her I didn't need anything out of the van because I knew I had charging cables available to me at home and that I had taken out everything I needed. I called Jonathan Malave upon discovering my cable was missing and left a voice mail message asking for his help in a resolution. He never returned my call. What I will remember most about this experience isn’t the great work that was done, but that my trust has been broken and no effort was made to repair that broken trust.
Car was finally ready two an a half weeks after promised. Every day or two we were told a few more days until it’s ready. Finally we picked it up today and found loose parts in the backseat but nobody could fix it so we have to come back one more time. The time off work and rearranging child care to come pick up the car has been quite difficult for us, time-consuming and costly. Not even sure we’re done since we have to go back again later this week to get the loose parts put back on.
I was always informed about what was going on with my vehicle and the convenience of having Enterprise Rent a car right there was GREAT! The ladies at the front desk were so helpful at the desk and on the phone, and everyone was professional!! And when I picked up my car it was so clean and detailed inside and out, that was GREAT!!!
Excellently job!!!!! Jason Livingston took great care of us. He, along with all the people were very professional, knowledgeable and nice and easy to deal with. A TOP DRAWER OUTFIT!!!!!! Will recommend to others. Thanks!!!
Justin made the whole process so easy. He explains everything. Made drop off and pick up a breeze. He is very good at his job. Thanks again for the easy process. I am very satisfied with the final result on my van.