Vehicle Make : Mercedes Benz
No much to say.. just Good job..
Took a month to repair my vehicle. Estimate called for approx 25 hours of total labor.
This was such a painless experience and you all went above and beyond my expectations! Everything was wonderful! Thank you!
Your folks need to be more realistic about The estimated length of time you need to complete the job. I was initially told three days, which then inexplicably stretched to two weeks for a very simple job. Have the team been upfront with how long they thought it was going to take, I would’ve arranged other ways to cover for my car’s absence, but because I only thought it was a few days,I was greatly inconveniencing those around me borrowing cars as three day stretch to one week, and then stretch to two weeks. That is my only main complaint
The text message updates are great! I knew when to expect the job to be done and it was even done a day early!
We were very impressed by your customer service & the quality of the work. Both were top notch. This is probably the best car repair I have experienced in my 40 years of driving. We were particularly impressed how you kept us appraised on a daily basis & that the work was completed a week ahead of schedule. You should be proud of running such a high class operation.
Car was not cleaned, backseats specially, upon return
Boy, service king was great at keeping us updated through the entire process. The car was done early and Jason went above and beyond to make everything work
Fix your system that keeps sending out text messages with the wrong pick up date.
Great work and customer service!!
Great service. Will highly recommend it to anyone.
Everything ran extremely smoothly, the staff was helpful & professional & the
workmanship was very good. All in all, it was a great experience, given the situation. Enterprise car rental was a great addition.
I won’t hesitate to recommend this establishment to anyone needing repairs!
Service was excellent until my vehicle got hit by Enterprise Rental while it was in your possession being repaired. Disappointing!
Vehicle Make : Mini Cooper
Fantastic service, speed, and communication. Could not have improved on anything!
My only concern was that when I received my vehicle back upon repair the seats were very dirty and stained. When I dropped my car off they were next to spotless.
I was very impressed the whole time, they had my vehicle. I appreciated the updated information during the time they had my vehicle. And even when I went to pick up my vehicle and they walked me through everything!! Thank you. Nice doing business with Service King!
Our air conditioner didn’t work on the way home, which was a bit of a bummer. Might just be weird from not being driven for a month, so we’re going to give it a few days before asking you guys to take a look at it.
I appreciated the text updates!
Vehicle Make : Mercedes Benz