Very professional operation. Communications from start to end was exceptional.
I am satisfied , however I m going back Tuesday for something else , will elaborate later .
Thank you for cleaning my car after the repairs. It felt good to come back to see my car clean and fixed, really appreciate it. Keeping me updated when you can was very helpful as well. All in all i was very satisfied
You were great in every way. Car looks fantastic.
I thought your person julie at front desk really repr3senta your company well. I too have a front desk peraon and appre iate seeing a real good poaitive employee that dresses and acts at her best. I also was impressed with tims follow through. The project took a long time and communication ia what kept it all poaitive. Good work tim
I just want to give an extra thank you to Tim Collins. He was extremely professional and helpful in every aspect of my insurance claim. Great team at this location!
Vehicle Make : Land Rover
The continual update and communication via text was truly helpful. Tom kept me in the loop whether bad news or good news. Much appreciated and just one of those extra touches.
Work was completed faster then originally estimated. Tim informed me about every stage of repairs. The only thing that I was not happy about is original waiting time to start repairs but it’s not really up to the shop. So it’s really 5 stars out of 5 :)
This company is great about notifying the customer of details of the progress
Good service. very satisfied with the experience.
My car looks WONDERFUL! and you had it done on time and Amanda at the front desk at the Diamond Blvd location was very friendly, honest and organized. Great job to everyone!
They did an excellent job. And I was happy with the service that I received. I now understand why, USAA has chosen cooks collision as the number one choice.
The repair was seamless. Cooks was easy to work with on scheduling a pick up. Cooks identified an unrelated issue that needed to be addressed by my car dealership. I appreciate that additional attention.
Thanks for repairing my vehicle - it looks great!
Very professional organization.
Everyone I spoke with was very pleasant and genuinely wanted to help. Tim went above and beyond to insure that I was extremely satisfied. All that being said the repairs to my Challenger were flawless. Thank you!
Experienced, efficient, fast, friendly
Good job thanks **** and July? For your help and friendly welcoming, am happy with my car, looks great.