Joyce R.
Vehicle Make : Toyota
The young man who Worked with me had wonderful business like manners. He kept me informed.
Yvonne K.
Vehicle Make : Nissan
The car looked nice when it was repaired and returned.
Laura M.
Vehicle Make : Lexus
They were friendly and courteous. The building was clean and appealing and I liked that I could easily park in the lot which seems to be lacking at many repair shops.
Clarissa B.
Vehicle Make : Toyota
Morris and all the others I encountered were professional and pleasant. Thanks
Oscar C.
Vehicle Make : Honda
Car looks great. The one thing I would critique regarding my experience is the communication. I would receive an email stating one update and then a phone call with a way different update. Getting in sync with that would greatly decipher which update is accurate.
Paul R.
Vehicle Make : Toyota
Professional and courteous treatment. Car repair is perfect.
Bill H.
Vehicle Make : Chevrolet
Great job. Was always kept up to date on progress, or any issues. Car looks great!
Jason D.
Vehicle Make : Infiniti
Repairs were done well and on time. I really appreciated that you cleaned my car!
Amin S.
Vehicle Make : BMW
The shop damaged my car and is not taking responsibility for the repair. It's a relatively minor blemish/scrape but it was not there before the accident and it's there now. It clearly looks like something that is a result of poor body work/repair technique, not something that is the result of the accident or prior damage. The explanation given by the service rep isn't logical and he has been less than fully cooperative in trying to resolve the issue to my satisfaction. Bottom-line is that my car has damage now that was not there before the accident and the shop is not taking responsibility for the repair. I am not happy with how this has been left.
Russell T.
Vehicle Make : Toyota
Cooks Collision did a great job!
Jane C.
Vehicle Make : Toyota
It was especially nice to have daily update on my phone! You are the best!
Jane C
James R.
Vehicle Make : Acura
Morris was great - very helpful explaining what needed to be done
Linda K.
Vehicle Make : Lexus
The work on my car is not done. You need to coordinate better
Jacqueline G.
Vehicle Make : Honda
I like the texting communication and I like enterprises car rental right next door
Danielle Y.
Vehicle Make : Ford
Everyone was great and treated us with the highest respect. We truly felt like we were valued customers and any concerns we had about our vehicle prior to it being worked on were addressed immediately. The work that was completed was that of the highest caliber, and we will definitely recommend Cooks Collision to our friends and family who may require services in the future.
Don L.
Vehicle Make : Subaru
I was kept informed at all times of the progress. Work was done when scheduled and expertly finished
Linda O.
Vehicle Make : Land Rover
Used them many times and always pleased with their service
Kimberly C.
Vehicle Make : Buick
They were wonderful. My car was done a day early and they informed me of the progress of my vechile every day.
Marissa C.
Vehicle Make : Honda
Great customer service including keeping us posted about the work and when it would be done. Quick checkout and payment. Great work as always. Fantastic job all around.
Badrieh M.
Vehicle Make : Toyota
Friendly and fast. Thanks!
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