I was happy to get updates on the progress of my car. It was also great to hear that my car was completed before the target date Thank you!
Did a great job. Explained the process and followed through on the task at hand.
Everything went smooth and the communication about my car was outstanding!! Top notch company. Thank you to everyone for making an already stressful situation that much easier. Blessings to each of you!
This is the third time your company works on our cars, unfortunately, haha
And the quality of work is "top notch", staff is very professional and friendly, we had your Covina facility work on one of our cars. There as well, staff very professional and friendly. Thank you for the great service
Very professional. They handled all the insurance details, and my vehicle was repaired in less time than originally quoted. I would highly recommend this company.
You’re team is amazing, ever day or every other day I got a text message giving me an update on my car. You guys did a wonderful job I’m very satisfied with the work and will refer anyone I know that needs repairs to you guys. Thank your team again this is the best experience I’ve had with collision repair place.
I was very pleased with the communication and respect I was treated with as well as the results. This was my second time using Pacific Elite and I will be back.
The best customer service very friendly and helpful! Andrew was great!!
Vehicle Make : MERCEDES-BENZ
Great service, friendly staff and speedy service! What more can I ask for. Thank you for repairing my car!
Both Andrew Moreno and Christian **** were excellent collision advisors. Mr. Moreno is very responsible and explains everything done and answers all questions. Pacific Elite has two great employees.
Job well done you didn't waste any time and I like that. I'm glad for farmers insurance they New a great body shop.Thank you
They did not do a good job, Christian told US they would Fix IT. We shall see. Please Fix IT good this time. I paid a lot of Money
As always, the Pacific Elite team delivered once again. Thank you....
Christian was really helpful and patient with me. I know I called often for my repair status since I did not want to have a rental car for very long. He managed to push out my car within a week and few days so I was really happy with service & time it took. I know the biggest issue is typically paint matching with my car and I’ve had it repaired before and the paint was slightly off. However with Pacific Elite, they did a fantastic job with paint matching. Heck you can’t even tell that they aren’t the parts I originally bought the car with.
Very helpful and fast. If I can rate the team ****-10, I would rate them 1000. Thank you guys so very much.
I was helped by a man named Christian, he was great. I came super late only a couple minutes from closing time and he helped me out with everything, staying past closing. He showed me my car and gave me everything I needed to go. I was surprised to see my car was washed, thank you guys so much I really appreciate everything.
Thank you keeping me updated on every progress that was done on my care till it was completed. Thank you for completing the job on time!
Everyone was professional
From Nicole to Andrew
Made me feel more than just a customer
Very much pleased with my experience with Pacific Elite Collision
Best customer service I have ever experienced.
Thank you Christian and Nichol!