Did an amazing job thank you so much
Everyone is ALWAYS so polite, helpful, and friendly. I have a wonderful experience both times this year.
Pacific Elite East was a great choice as the repair shop for my Ford Expedition. The staff was very helpful and friendly. What I like the most was that they keep me informed every step of the way from start to finish. The my vehicle looks great, like if had never been hit. Thanks to Tek and all the employees for a job well done. I will not hesitate to recommend this shop to all my friends, when in need of a body shop.
You did a very good job with the repair, but the only problem is that I found some scratches that my van didn’t have when I left it in your shop.
Very happy with both the service and the repair. My car looks great.
After driving off the lot the blinkers were flashing quickly and the check emission system light came on when we got on the freeway. We live in Corona and now we need to try and get this car back to the shop to be rechecked. I have a broken arm and rely on people to help me get the car back and Forth. Very inconvenient
The car looks great. I also want to mention how much I appreciated the texted updates. Thank you.
You guys did an awesome job and excellent customer service. Thank you for being so awesome
Friendly service and they do special little extra things for your car I received my automobile nice and clean and very fast, because I was running late getting out of work they even were willing to stay open for me to get there in time for my car! I love this place and would totally recommend it to everyone
They made a great work on my truck .
I'm happy with the results!!!!????
The driver side front wheel skirt as not replaced and has a large hole in it from rubbing the tire. This was pointed out to David during the review and car check in. I had to strap the skirt so it didn’t rub the tire to drive it. I had called in and left a message for David and I am waiting for a return phone call.
Maria and Gabby did an excellent job being patient with me and my family. Alex did an awesome job keeping me informed with the progress. The entire team involved in restoring my vehicle did an amazing job to get me back on the road looking so fresh and so clean :-)
The office personnel and the technicians were all very good to me, and explained exactly what needed to be done to my vehicle.
Great service, they did an amazing job fixing the bumper on my car. Timing was perfect and got updates everyday???? They even washed and clean the inside, spotless. Will definitely recommend ????
Superb service & excellent staff and clean and attractive offices. THANKS. Did other body work at my expense besides the accident & that repair was excellent too.
This is my 2nd experience with your company and I am very pleased with the end result and the costumer service! Shawn was professional and gave updates on a regular bases. Thank you!!
Slight tendency to over-promise on completion time. Could be more proactive informing the customer of estimated completion time, once normal time has been exceeded.