Very professional. I would recommend Abbra to my friends and family. Thank you so much!
I really appreciate the daily updates and constant communication.
The repairs took longer than expected and I was not updated unless I called them
Best customer service I have EVER experienced! Honest, timely and friendly service that is almost non-existent anymore these days. I won't ever take my vehicles to any other shop since I have experienced how well you are treated with Abra!
The overall repair was good but I'm very disappointed in the condition of the inside of my car when returned extremely Dusty I feel like care was not given to the inside of my car I take pride in my vehicle and I take very good care of it I think I'd be horrified if I knew get behind scenes of what goes on
ABRA went above and beyond with my repair. My truck looks great. Roger kept me informed every step of the way. He deserves a raise! I had a great experience. Thanks!!!
We are satisfied with the work, but we feel 8 days for a door repair is way too long.
Bill is professional, thorough and responsive. He was great to work with. Thank you.
Roger was excellent at keeping me up to date on my vehicles repairs and when it was ready for pick. Outstanding customer service:)
Very professional atmosphere. Communication was excellent. I would gladly recommend Abra.
Vehicle Make : Oldsmobile
Wish the insurance would have made a decision sooner
Beautiful work and super friendly you guys are awesome wish I had more body work that I needed done very easy to work with
I liked how well they explained what would be done. When it would be completed. And kept me informed of the progress. No bad surprises. A really good experience
I had some concerns during the process of getting the car repaired, but they were quickly addressed. Thank you.
Keep up the GREAT work you provide!
One of the most efficient, professional businesses that I've dealt with.
I was completely satisfied with the Abra experience! The staff kept me updated as to the status of the repair on the car by text messages or voice mail.
They finished the repairs ahead of schedule. They called me when it was finished and asked that I pick it up before closing time. The staff was friendly and helpful! They were interested in completing the repairs in a timely manner without a hassle and they did it!
Thank you ABRA! I would highly recommend you!
Very pleased with the service
Having issues with fan housing
Everything was perfect. The service was just great. They are all so professional and wonderful to work with. Very positive experience
Very courteous and professional employees. Thank you.
You folks did a beautiful job on my car. Looks like new. Many thanks, especially to Bill all his help. I will definitely recommend Abra to my friends and family. Yolanda
The gentlemen who helped me handled it professionally and stayed friendly even when I was having a bad day.Hats off to Roger! Job well done as usual!
My car looks SO BEAUTIFUL!! I absolutely love it they went above and beyond for me and I can't express how much I appreciate how much they did for me and how friendly everyone was to me Bill was a sweetheart and was always good about calling me keeping me updated! 10/10 for sure!
Everyone was helpful and professional. Enjoyable experience.
Bill was great to work with. I appreciated the customer service and updates. I would recommend Abra to anyone!
I was pleased with the prompt service and the professionalism from Roger. He explained the repairs in detail and answered all my questions.
Looks great. Didn't know about the shoddy bodywork from beforehand. Very happy with final outcome
Thank you Sean Fitzgerald for having my car so soon it's looking good just like new ???????????? from Martha Duenas ****.
I loved the experience. You guys were quick and very professional. I really appreciate that you guys would call and tell me whats going on with my vehicle and when i would call back you guys would always answer. Thank you guys soo much.
I'm glad that I trusted you with the repairs of my cat. When I got it back it looked amazing. The staff were friendly and very accommodating. I will recommend time anyone your services. Thank you for doing such a splendid job fixing my car. It looks beautiful again.
Great customer service. Definitely would recommend Abra Auto Body and Glass!
The folks at Abra from the GM to the Detail crew were professional and helpful. They kept me informed from beginning to end. I would definitely recommend Abra to my friends. Keep up the good work!
It was very helpful and I always got updates as to what was going on. Thank you for my great service. ????????
Everything was great my representative was very good and very satisfied.
Roger was very good to work with. He always kept me updated
Great team at the store. Very professional and clean and did quality work on my car
Just want to give a big thank you to the team for taking care of my car and fixing it. It looks wonderful .. Thank you for keeping me up to date through out the whole process... I greatly appreciate everything you did ...
They were fabulous. Kept me updated daily on what was going on with my car. Very smooth and easy working them. Thanks guys.
Great auto shop definetly a place to recommend to friends.
Excellent work and cleaned inside and out. You took better care of my truck than I do.
The whole team was amazing!
Jon was nice and good about keeping me informed on the progress of mycar. Thank you.
Very prompt. Very comsiderate. Looks very professional.
I was kept informed by technicians and repairs were completed early! They washed and vacuumed my car. It looks amazing and so far is driving well. Thank you! M
John is absolutely a valuable assett to abra body & glass. He was extremely attentive to my state of mind the day i dropped off my saturn, and i truely appreciate you john.
I was regularly updated and the car was fixed with attention to quality in a timely fashion.
PROFESSIONAL, CARING AND KNOWLEDGEABLE.
John was above and beyond helpful, very detail oriented, on top of the game when it came to communicating where my car was in the process of being repaired. I will definitely recommend ABRA to anyone looking for a repair shop or any needs with their vehicles. Thanks.
The job looks good.To early to tell though.
Jon was so great to work with. From the very beginning he was attentive, thorough and an all-around down to earth guy. He remembered who I was every time I walked into the shop and really seemed to care when it came down to me getting my rental car on time. My car looks better than before it was in an accident. Thank you Jon and ABRA!
Very polite, efficient, and timely.
Chad the manager took very good care of me I couldn't be more happy. And the gentleman that took me out of my car Roger was very intently concerned about me being pleased with the Handover of the vehicle.
I am very satisfied with the work you guys did on my truck
Everyone was really caring and wanted to do what was best for me to get my car fixed as soon as possible and do an outstanding job. I thank everyone for this.
My experience was good. I reality appreciated the updates as the work was being completed.
The communication about the status of my vehicle was fantastic. Roger was great at answering any questions I had, and the repairs were much faster than expected.
First time going to the shop as soon as I entered staff very friendly. Took my Kia in sue to a minor rear end accident John was the one that helped me and made sure he explained the process. He kept me updated on the status of my Kia and told me about any out of pocket expense I would have before doing the work. So happy with the end result my car looked like new, I am one happy customer. Thanks guys
Service was great! Staff was very helpful and made sure to take care of all my needs =)
I highly recommend Abra for anyone who wants great service and high quality paint and glass repair. The update texts and phone calls from Abra keep you informed of repair status. John and the rest of the team did a fantastic job on my truck, I will definitely be a return customer if anything happens in the future. Thanks again
The best ever experience- only positive surprises. I knew exactly what was happening and they kept me posted daily. They were friendly, helpful, and efficient. I am very very pleased.
Service was fast and quality work. John met us a little early before the shop opened to pick up our vehicle because I had to be to work and my wife had work as well. He went above and beyond to help us get our vehicle when we may have had to wait another two days. We really appreciated his customer service and offer to meet us early. This is not the kind of service you usually receive on a regular basis. Thanks for the awesome care!
I really appreciate everything Roger and Chad have done for me. They were both very attentive and easy to talk to. Roger was very friendly and assisting me with checking in and out my car, went over everything in detail, and was very friendly to boot! He really understood the needs I wanted in the car, and definitely helped me understand everything that was being done. I have to say that I really love the automated emailing system as well as text messaging updating me about my car. It was nice to know that my car was well taken care of and in good shape
Roger and Chad were very attentive to our needs and Roger exceeded what we thought would be the result in a positive manner.
I'm very happy with the service that I received from abra, my car was returned to me sooner than expected & it looks great. I would recommend them to anyone, they went above and beyond for me and my car. Thanks Abra
Vehicle Make : Mitsubishi
I would recommend u to someone else for the paint
Body work very satisfied I do hope to see the Mitsubishi sign on the trunk shortly Roger was very helpful throughout the process of my car in the shop the Abra team was very fast had me back on the road a week earlier then was said very happy with the look
thanks Abra Auto
Car looked great, completed quickly
Very satisfied with the service we received from Abra. Roger kept us informed of the work they accomplished every day. Our car was finished very timely and the car looks beautiful.
John was great! Kept us well informed and answered any questions we had. Thank you!
Great service! Job well done!
Thank you very much for being so timely ln fixing my car.
The company was very efficient and the repairs look extlent.
I would recommend ABRA to repair my car again.
Roger was very pleasant and efficient for our estimate of our car repair.
My car looks great after our repair.
Thank you ABRA team.
We were very pleased the way we were kept informed as to the progress. The time it took to complete the job. And especially the work that was done. It is just like new
I love how they kept me updated on everything in a timely matter.
A great job repairing my Forester. It came back cleaner than when I brought it in. Awesome experience. Thanks for the continual updates & the finished product. I was very happy with your service.
Abra took great care of me with my truck. They went above and beyond what I thought they would to fix my truck back to the way it was before.
Thanks for fixing my van I love how it looks!!
The car looks great, it was done in half the anticipated time, and the cost came in under the estimation! How could I complain?
Vehicle Make : Mitsubishi
You were very professional, and curtious, and I am extremely pleased with the work done on my car.
We really appreciated the way that we were kept informed daily on the progress on our car.
Abra is great. Chad and his crew work hard to exceed customers expectations.
Roger was beyond helpful and kept me posted every step of the way. Thank you abra
Thanks to the whole Abra team
From the time I walked in the door the receptionist was warm and kind
Roger who took care of our car needs and the progress of it during the repair updates any changes everything was upfront . The body shop did a great job much better than I have had at other body shops. They went up and above. They did my daughters car and she was way happy with Abra to , the main reason I went to them. Over all great experience. For a bad situation.
Thanks Roger and the Abra team
I was very satisfied with there work.
Job well done. Customer service was great!
Courteous service. I appreciated the updates. Excellent work--good as new!
Fast service -great work - even cleaned my car! Did an awesome job. Will tell everyone what a,great job they do
Really friendly and helpful staff
Very professional, fast service and made things very easy for me. The work that was done is beautiful!! I had a great experience with you.
Car loomed great when I picked it up! Really aprreciated how the interior was vacuumed for me as well!
Great service and met all my needs.
Workmanship was good and Roger was awesome to work with.
Awesome job guys! Van is like new. One thing though, the new horn sounds nothing like the old one. Did you get the new one from a VW Bug? Ha ha.
I think it was Roger that helped me. He was very efficient and helpful. The entire staff was kind and I got the car sooner than I expected and in great condition!
You Guys did great job . Thank you
I really like the environment they really helpful and they take a good care of the clients, I really like that they send you text messages to inform you what's going on with your car!!! Definitely going in when I need it
Chad at the Ogden location has been truly wonderful to work with! Even going above and beyond for us. And Roger at the same location has also been fantastic to work with. I have been very happy
Thanks for your service. My vehicle looks great and came back better than when I left it, inside and out. Abra was easy to work with. I'd definitely recommend Abra to anybody in need of body repairs. Thanks again!
I was both unhappy and satisfied with my experience with ABRA. I didn't like that when my husband took my car in for an estimate it came back in the 700 range and when I brought it in to be fixed it was all of a sudden 3,300 instead. It felt like they were being dishonest and taking advantage of a girl. I know it's an estimate, however he spent a lot of time looking the car over with my husband and the range between 700 and 3,300 is substantial. I did like the texts I received updating me on the process. I also appreciated them waiting until I got paid to pick up the car even though they said a manager would call me but didn't, it was nice of them to wait. I didn't like how when my husband did finally pick up the car the check engine light came on however they did fix that within 1 day which was nice. Overall I wasn't completely dissatisfied but there is room for improvement.
Jon from Ogden UT handled my case from beginning to end, always kept me informed and my car looked beautiful when the repairs were complete. Even the interior had been cleaned, which I did not expect. It was so nice that I didn't have to worry about anything!
Just make sure you have truly connected with customer when telling them car ready. I did not receive voicemail that was sent. Maybe send voicemail and email to be sure?
That's why I come back for another time because you do such excellent work
Roger was professional and kept me in the loop about my vehicle. Very impressed with the work that was done and how clean my vehicle was when I got it back from the Ogden ABRA auto.
Excellent work. Looks like new.
Finished on schedule. Would not hesitate to recommend ABRA.
Kept me up to date with progress. We're fast and efficient.very good job.even cleaned the inside of my vehicle.
The only thing different would be to have had them collect my deductible and order the parts before I scheduled my appointment so that I didn't have to move it out a week further
Was not informed of my vehicle being taken out of city to Ogden. Was not happy but at the end of the day my vehicle was repaired to my satifaction.
This service was the vest of all my services i had before ! Especialy how they keep us up to update . and there very generious . for sure will recomond people to you guys . thank you so much !
Second repair by ABRA. They are 2 for 2 and I'm very pleased with the work but particularly the communication.
When you make a pick appointment you need to call to cancel it when a problem arrives.
Of all the experiences I've had with any other auto body shop ABRA is one of the top shops and I would recommend it to anyone and everyone I am very pleased with their service I am very pleased with my repairs and I was very pleased with the process as a whole thank you again ABRA!
My repairs were done very quickly and my car looks perfect. Thank you for a job well done.
I had some problems when I got my car back, so I contacted Abra and they came and picked up my car, fixed the problems, and had it back to me before the end of business. All at no additional cost to me.
You completed the job in a timely manner. I am very pleased with the work that was done. I would definitely recommend you to my friends and family.
Roger did a greatjob of keeping me informed. I would recommend ABRA to others. Also I was very impressed with Chad the managers involvementin continuous quality improvement ideas!!
I was complete satisfied thabkvyou!
Great job keeping me informed of the status of my repair job. It was finished quicker than quoted which is awesome
John was great. The whole staff is friendly and they kept me updated while my car was being worked on.
Hands down, excellent experience from start to finish. I'd be willing to do a commercial to show my appreciation
They did a great job and in a very timely manner.
Great work and fast they washed it also
Car looks great! People were attentive and on top of it!
This is my second time using ABRA and both time I have been completely satisfied with the work. I also appreciate working with the staff, they took very good care of me.
Great service, nice people, loved the receptionist!
Very professional yet made me feel comfortable and informed about the repairs to be done. I was very impressed with the office staff. The facilities are clean, and offer customers beverages which are welcome on cold, snowy days.
My entire experience was excellent.
The Ogden Utah store is awesome to work with! Fast and Professional.
The staff was very friendly. I would recommend them to others. Thankyou Abra!
Absolutely love the results! Great work done by great people!
ABRA in Ogden is to notch! I am a customer for life. Chad is a great manager and the technicians are amazing.
I love the emails and text messages to let me know how the repair work was going
Very satisfied with the quality of the work , the speed of getting it done and the friendly, courteous staff.
Abbra Auto Body & Glass did a an awesome job on my car and had it fixed quickly. I would recommend others to get their cars fixed here. You guys were amazing 10/10 ????????
It was a very smooth transaction! I appreciated the updates and the great work.
I appreciated how efficient they were. Great job and work!
Repairs were done quickly and loved that I was informed at every step thanks
I truly appreciated the daily updates and the offer to call with any questions. The total cost was less than the insurance company estimated, and the finished work was superb. I would definitely use their service again. Thank you so much.
I was told that if my truck was to be moved to another place it would be towed. It was not . thanks i will tell my surance agent so that they will not recommend you guys anymore
I am very pleased with the work you've done on my car and the customer service was fantastic I will recommend you and use you in the future hopefully I won't have another wreck but if I do you'll be the ones that I call thank you
Great costumer service. They even drove me for the car rental place when they took longer than expected (and I was running late to a meeting). My car looks like new!
Vehicle Make : Volkswagen
Overall great job. I an meticulous with my car and found the final interior detail to be less than stellar. There was white dust on the plastics in my trunk, interior roof, and around the driver seat area. The cleaner used on the radio screen and surrounding area was inappropriate, as it left a residue.
Everyone was very nice and professional. The work was done quickly and it appears to have been completed well. It looks great. I appreciated the text updates, some of which made me laugh, and the detailed cleaning was awesome! Thank you so much, for all of your excellent service. I will recommend your business with every opportunity I get.
It really looks great and I liked that I was kept well informed.
Great service and quality work!
I liked that I wassent daily updates on the progress of my car. The constant contact made me feel like getting my car done was a priority of yours and that made me feel like a valued customer. Thanks again
My truck is beautiful again. Thank you so much ????
Great work. On time, hassle free, and the car looks beautiful.
My car looks beautiful! The color matched better than I imagined it would. The detailing of the inside was an added bonus that I didn't expect. It has certainly never happened before. You completed the work two days ahead of schedule, which is unheard of. So, thank you so much. I have already recommended you to my neighbor.
Excellent customer service, the staff even rembered out last name and had all pf our info pulled up when we went to pick up our vehicle. We showed up a bit earlier than we were told to, and the service writer took it upon himself to help finish cleaning our vehicle even though we werent in any hurry.
I really have not driven the car enough to know absolutely if all is well, but it appears to be great work. I do so appreciate your kindness and consideration as to the repair time and cost.
Very professional kept me updated every day on how the job was coming along and approx when it would be done
You treated me with such respect and understanding and John was so patient with me when I was angry with the insurance company. Thank you for being so costomer oriented
Customer service was awesome and repairs were completed two weeks early. I would definitely recommend Abra to my friends and family.
I would recommend Abra to everyone! They have the best customer service!! My car looks great and they were prompt!
ABRA did a great job of keeping me updated of the status of my car. My car looks better than ever!
John did a really good job of taking care of me ensuring that I had the best quality to offer as well as advising me on the clear bra protection. He did a good job of constantly keeping me updated on the progress of my jeep as well as informed me of the products they ordered. Additionally, a ride from enterprise was arranged promptly as I dropped my vehicle off, and a thorough evaluation of the completed job was made. He was able to answer all of my questions / concerns in a professional manner. I definitely will go back to ABRA for any of my vehicle repair needs. Thanks ABRA and John!
Great customer service and friendly staff to work with. Very good communication and answered any questions we had
Great work, reasonable amount of time, I'd recommend Abra to anyone. The only thing missing was a timetable, we recieved many updates but no timetable. However, this small issue would not change the likelyhood of always using Abra, very professional.
Great service and professionalism. Will use your services again, if needed.
Good employees, good job and on time.
Very happy with the work and it was done very quickly. We are very satisfied with the work and people at Abra.
Dan was awesome to work with. Very professional and keep me up to date on the status of my repairs. I would recommend to anyone that asked me. Awesome job.
John kept me very well informed and the repairs were completed in initial estimated time. I've never experienced this with other repair shops. Thanks for your great service
Best customer Service I've ever had in the auto repair business. Plus the work done was very professional. You have us as a customer for life. We will be always giving your company info out to all our family and friends. Well done. More companies need to follow your lead. Thanks again.
The customer service went above and beyond my expectations the car looks amazing.
Dan kept me informed every step of the way.
Your work was beautiful, and speedily done. Thank you mucking out the inside of the cab and cleaning up my trash.
The staff was amazing and treated me very well. I loved being informed on the progress and most of all my Tahoe looks amazing! Thank you!!!
John was great and very helpful.
Dan and Aggie were great to work with. Very efficient and did a good job keeping us informed of the repair status.
Thanks for the great, fast job.
Vehicle Make : Mini Cooper
Best automotive experience I have ever had.
Excellent customer service.
I'm throughly impressed and pleased with Abra they turned my nightmare situation with another body shop into a dream come true. It's nice to now that I have someone I can trust to fix my automotive dents, dings, and miscellaneous. Thanks Abra! You truly saved the day!
Awesome job everyone. Thank you
Customer service was excellent and the job on the car looks great. Thank you all!
Very satisfied. Car. Returned in mint cocondition.thank. you
The work looks very nice. It was nice to be kept abreast of the schedule.
Thankyou to ABRA for a great job.