Dave H.
Vehicle Make : Cadillac
Quality work, trustworthy staff and actually did what they said they would do
Peter T.
Vehicle Make : Chrysler
The work was great. Always is. I've had cars repaired by you many times over the years, and while we lived in WI for much of the last 20, we recently moved back, and are and will be loyal customers. The frustration I had is that we set a date for me to drop the car for repairs for a minor ding. The car was completely driveable. Apparently only when you had the car did you go order the parts. And, I can understand why, and I appreciated your updates, but it was weeks that the car sat on your lot, when we could have been driving it. I would have liked it a lot better if you had us drop it when you planned to fix it, not so it could sit for an extended period of time while you looked for parts.
Lynne H.
Vehicle Make : Subaru
Schoonover does repair work above expectations and with wonderful customer service. This is my go-to shop.
Shawn G.
Vehicle Make : Ford
I was very happy with the service I received.
Leroy S.
Vehicle Make : Buick
I was totally frustrated with the "constant bickering" that was created via my insurance company. Thankfully Tom was there to intervene and after 6 weeks of delays the job was finally finished. And yes I am completely satisfied with the work and "will" be recommending Schoonover to my friends and family.
Ray D.
Vehicle Make : Volkswagen
Great service; great work; great everything
Matt L.
Vehicle Make : Volvo
A+
Amanda B.
Vehicle Make : Toyota
It took ridiculously long, many months with very little to no communication. The work was solid but I'm disappointed in the service. So give the shop crew kudos for good work and an F for the service representative
Greg W.
Vehicle Make : Toyota
K!
Joel H.
Vehicle Make : Chrysler
Van looks great, Steven was great to work with.
Gary J.
Vehicle Make : Subaru
It’s all good.
Brett O.
Vehicle Make : Lexus
High quality work, detail at pick-up excellent, and timely updates. Thanks.
Sang L.
Vehicle Make : Mazda
We appreciate the attention and detailed workmanship that went into repairing the body and mechanics of our Mazda. We are happy that we trusted Schoonover Bodyworks and Autocare for the repairs. We sincerely thank you for the wonderful workmanship.
Gary S.
Vehicle Make : Ford
Service is excellent and the work is done quickly and correctly.
Barry J.
Vehicle Make : Subaru
Car looked brand new!
Sadman Sakib.
Vehicle Make : Honda
- Some PDR jobs are so poor. You can literally see the dents. I will show you tomorrow when I visit.
- Seatbelt was not properly reassembled. I will show all these tomorrow.
- Huge interior trim gap left in the LT Quarter panel
- RT cargo light doesn’t work (it should be on upon opening the liftgate. The LT side one works.
- RT quarter panel exterior trim is misaligned
- Lots of scratches on the body but you said you’ll solve it so that’s fine
- 3 parts are still on backorder, which can happen, but communication should have been better. I had no clue about this until the pickup date whereas we talked a few times the past month.
- The dash has a lots of dust which may have been there because of the var sitting in the shop for too long. I can and will clean it and that’s okay.
At this point I just lost my hope. I am will end up spending more in Uber rides than my deductible sadly. I really hope and wish that you will try to address these issues. When I will show the car, you would see everything that I just said. You are a top company and after seeing your estimates and the attention to detail I was blown away and was really happy that you guys are meticulous. Now, I am really sad. Nothing else to say.
Patricia J.
Vehicle Make : Kia
The work on the car was good quality. I was not happy with the length of time it took to make the repair, over a month. It would help if you told customers upfront that the delays may be due to delays in receiving parts.
Carole K.
Vehicle Make : Subaru
When I got The Green Goddess (My name for Her). She was as beautiful as the Day I bought Her in 2017! I was very pleased ????
Craig F.
Vehicle Make : Toyota
My 4Runner looks brand new again! Though it longer than I thought it would, the end results are great! All my interactions with Schoonover were very professional and efficient.
Dean M.
Vehicle Make : Honda
As always, excellent service
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