Gamido.arnel E.
Vehicle Make : Toyota
Paint is good, but customer service is not especially front desk, not smiling you have the feeling that your not welcome. Good thing I have good person Carlos. Going back 2x to shop is waste of time to I have work and kids to deals with they should thoroughly check vehicle before they called, a big disappointment to me is a minor stuffed that they just ignore the quick release lock for the cover under the hood, if simple things like this they are doing short cut how much more on main problem, can’t trust this company anymore won’t go back.
Virgilio D.
Vehicle Make : Chevrolet
The grill in front of the truck was not properly installed after painitng the hood. I also found the rear bed light cover cracked. Please call us at ****-****-xxxx at your earliest convenience.
Ye.liana Ye,michael.
Vehicle Make : Lexus
Carlos was friendly and professional. He also constantly gave us updates on the repair. Great Work! Thank you.
Jason C.
Vehicle Make : Chrysler
VERY NICE PEOPLE.EVERY THING WENT SMOOTHLY
THANK YOU
Meegan T.
Vehicle Make : Chevrolet
The entire process from beginning to end was flawless and done in an extremely timely fashion. Nicholas and the rest of the office staff were all very proffesional, informative, and friendly. They are definitley a 5 star operation. We thank you for making an undesirable process so easy. We will definitely reccomend you to others.
Ryan and Meegan T
Benjamin M.
Vehicle Make : Toyota
Is not 100% done
And fair quality
Linda B.
Vehicle Make : Chevrolet
Your team is excellent . You were reasonable in price and true to your commitment. One of your team members I will always appreciate . She made my day as I felt a genuine concern from her that was absolutely so refreshing.... great job!! Sincerel Linda B
Reginald G.
Vehicle Make : Chevrolet
The service was good an the staff is amazing.
I wanna thank Michelle for all of her help BIG THANKS
Devin C.
Vehicle Make : Chevrolet
Michelle was professional, accommodating, and kind ! Office staff was great too !
Job well done Cooks Collision
Yibing M.
Vehicle Make : Mazda
It looks nice. Thanks
Katricia D.
Vehicle Make : Ford
My vehicle was ready when they said it would be. Looks good. Daily communication let me know that we were on track. Thanks
Bridget S.
Vehicle Make : Nissan
Thank you. Everything looks and drives great. Thanks for getting it done early as well.
Rob C.
Vehicle Make : Ford
So far so good, vehicle done **** week earlier than predicted. Oben was professional and kept me up to date throughout the process.
Ismelda O.
Vehicle Make : GMC
Two day job, became a two week job.
**** B.
Vehicle Make : Subaru
Great customer service. Great system to keep me informed as to the status of my repairs
Wesley H.
Vehicle Make : Chrysler
Car was returned with gas on empty. Vqrious emails showed later delivery then actual. Repair work was great.
Tracey M.
Vehicle Make : Toyota
Great experience from beginning to end. Thanks
Kimberly K.
Vehicle Make : Ford
Had really good service with Juan. Good communication about the progress. Car was finished within a reasonable amount of time. Car looks great, like nothing happened! Thank you.
Marlo A.
Vehicle Make : BMW
Thank you for fixing my car. You did an excellent job!
Matthew W.
Vehicle Make : Toyota
very polite and love the emails letting you know what step your vehicle is at. Michelle was very thorough and very friendly. Will definitely come back to Cooks.
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