bumper is not fixed properly..will bring back vehical..
Obed is very professional. The service he provided is way above my expectation. He is an asset to your company and will definitely recommend him to others.
Cooks Collision had done an excellent job in restoring our vehicle to its original looks. It is very much appreciated. Thank you Michelle and your repair staff.
Huge thank you to Kiana and Obed for the excellent customer service experience and for making the process clear & quick. My Mustang looks better than when it came out of the dealer! Highly recommend Cooks.
I was very happy with everything you have great people working for you I was kept updated through the whole process thank you
Vehicle Make : Mercedes Benz
Excellent customer service, very satisfied, well done job
Juan, was very attentive and communicated with us well. He was professional and took care of us in a timely matter.
Always an excellent job by your staff.
Everyone was very professional and pleasant to work with.
Vehicle Make : Mitsubishi
10/10. Customer service was excellent. Service was responsive and repairs was fast. The on site expert described the work to be done in layman terms, told me what they were going to do and delivered my car as explained. I would come back and refer to others!
Outstanding service an workmanship
Finding the hidden damage
Much appreciated that the check tire pressure light was taken care of even after the vehicle had been officially released back to me!
Michelle was amazing she went above and beyond !! The girls upfront are always pleasant. Me and my family all use cooks !!
Obed provided excellent service. He gave regular updates. He was upfront with the service schedule. The repair was completed 10 days ahead of schedule. The front desk staff were all courteous and friendly.
The staff was great and constantly communicated updates about our car. If I had a complaint it would be that they finished my car 2 days early because I wanted to enjoy the nice rental a bit longer. But it's a testament to how great your company is, even after finding additional damage they still finished early. I will definitely be recommending your business to others. Thanks again!
Vehicle Make : Land Rover
Michelle did a great job keeping me informed.. I would absolutely use Cooks again.
Excellent customer service and I am very please with the outcome of my vehicle. I’ve had to take my car to Cooks twice this year and both times were great experiences from start to finish. Thank you
Good service with good people