Mary B.
Vehicle Make : Audi
We would not bring our car anywhere else as our experience was so positive with your team. From the moment I called your friendly staff made me feel very comfortable and the car was done quickly. Thank you for your excellent customer service and quality work!
Holland.hema Chari,john.
Vehicle Make : Toyota
I truly appreciated the caring service provided by everyone I dealt with throughout the repair process. THANK YOU ALL! Happy Holidays! John
Michael F.
Vehicle Make : Toyota
Hi, there was residual dust in my air vents, and a chemical smell lingering in the car, also noticed one of the rivets on the bumper attachment is loose and falling out, it's not snug. Thanks.
Alexander H.
Vehicle Make : Hyundai
Thanks to Sophie & Gabi, and your whole entire staff for the great work on my car.
Lawrence S.
Vehicle Make : Chevrolet
The work was beautifully done and thwe car looks great. The entire process from estimate to delivery went smoothly. Thank you.
Karen P.
Vehicle Make : Honda
Sophie and Gabby were friendly, informative and responsive. Thank you for an easy experience!
****.,angela H.
Vehicle Make : Cadillac
Excellent communication and service
Manuel G.
Vehicle Make : Toyota
Representative was super. Attention to detail needs to be applied by inspection group. They would have caught the improper bracket placement of cover. In addition, the tape residue baked on tailgate would have been addressed.
Diana M.
Vehicle Make : Nissan
Overall satisfied... but got too many different emails about when my car would be ready & last minute call for pick-up.
Harold M.
Vehicle Make : Acura
I really liked Sophie with the customer service she provided and represented Cooks really well. Thank you Sophie!
Virginia L.
Vehicle Make : Toyota
The estimate and finish date were closely followed, and the daily e-mails were greatly appreciated.
Bates.emily ****,casey.
Vehicle Make : Audi
Great experience
Randall A.
Vehicle Make : Dodge
Your team stayed on top of the repair and kept me informed. Well done, repairs look great.
David W.
Vehicle Make : Lexus
I loved the regular updates I got from Gabby, Mario and Cooks.
Norris W.
Vehicle Make : Toyota
Excellent job on the detail.
Travis M.
Vehicle Make : Honda
I was very happy with the customer service given by Mario. However, what seemed to be a simple repair to my bumper turned into a more complicated issue. The paint wasn’t finished properly as well as the alignment to the bumper. It seemed that the shop simply missed the inspection process of the repair. It required 2 more days of the car being in the shop and an extra trip for the customer. Even after the bumper was finished the second time, there is still a mark on the bumper that shouldn’t be there (looks like a patch of paint that was put on last minute). Overall I don’t feel that the repair restored the car back to its original condition. The people are friendly, but the repair work is subpar.
Diane C.
Vehicle Make : Honda
I WAS VERY IMPRESSED WITH THE QUALITY OF THE WORK THAT WAS COMPLETED ON MY CAR. COOK'S COLLISION WAS COGNIZANT OF THE TIME THAT I WAS WITHOUT MY CAR AND SENT ME DAILY TEXTS TO KEEP ME UPDATED AS TO THE PROGRESS OF MY CAR. MY CAR HAS NEVER LOOKED AS GOOD AS IT DOES NOW. IF I EVER NEED A BODY SHOP AGAIN, I WOULD USE COOK'S COLLISION AGAIN.
Tyler F.
Vehicle Make : Jeep
Thank you so much for your quick service and excellent job repairing my vehicle!
Ronald S.
Vehicle Make : Toyota
Thank Sophie for not accepting a poor job. It made me feel that I had someone looking out for my best interest.
Travis R.
Vehicle Make : Chevrolet
Great follow up and communication. Great company and will definitely go through them in the future .
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