Marvin B.
Vehicle Make : Nissan
I was impressed with Sophie. She was very friendly, helpful, and answered all my questions. She was very honest with me which I really appreciated it. My car looks amazing! You cannot tell it was hit.
Alice F.
Vehicle Make : Dodge
Great turn around and work.
Claudia V.
Vehicle Make : Subaru
Third time we have used them always the consummate professionals.
Keith T.
Vehicle Make : Nissan
Very professional by All parties involved.
Will refer Cooks in High Regards
Josephine S.
Vehicle Make : Nissan
The customer service that I received from Cook's Collision was excellent everyone was professional and very friendly.
Ritchie V.
Vehicle Make : Honda
Your staff were friendly and informative....kept us updated through emails/texts....greatly appreciated. You were flexible with my wife's scheduling difficulties, as she is a flight attendant. Your work looks great!
Charles C.
Vehicle Make : Hyundai
Everyone was very professional and polite. Repairs on my car were completed ahead of schedule.
**** W.
Vehicle Make : Ford
Repair took longer than expected but constant communication and quality of workmanship showed.
Marilyn T.
Vehicle Make : Honda
I have used Cooks previously and was very satisfied with everything. This time was not the same. I left two msg. with Gabby for Edison to call me and I never heard from him. I wanted to tell him there was a dent and scratches on the hood that were not there wen I brought the vehicle in for repair. Scratched looked like from buffing when detailed. Dent possible from a tool dropped during repair or detailing. Previously I feel Cooks, Barbara, went above and beyond to insure complete satisfaction. I'm not sure why the experience was different this time. I do believe Cooks has a good reputation. This is why I have chosen to bring my vehicle there.
Rashanda D.
Vehicle Make : Ford
Gabriela and Edison are by far the best example of great customer service. I am so pleased by their attention to detail, patience, and thoroughness in explaining the process, paperwork, and estimate. Each day I was provided with a phone call and text with a status and progress report of my vehicle repairs. This kind of customer service is rare and Edison and Gabriela exemplified how service should be done.
Nam Fischer.richard.
Vehicle Make : Audi
Excellent service. Thanks!
Jarrett P.
Vehicle Make : Jeep
Efficient, helpful and polite. It was my best body shop experience.
Mary C.
Vehicle Make : Toyota
Sophia and Gabby and Barbara are tremendous assets to your business. My car looks fantastic aftwr the passenger-side damage and I am grateful for the inside and outside cleaning. It looks better than new and was reday earlier than promised! Yay Cook's!!
Lita G.
Vehicle Make : Pontiac
I was kept well informed throughout the process and when I had questions I always received prompt and courteous responses
Meghan L.
Vehicle Make : Honda
I WAS very pleased with the continuous communication. I am so very happy happy with the repairs and excellent customer service. Thank you!!
James A.
Vehicle Make : Hyundai
Was completely satisfied with the service from the Cooks teams members!! Great job of keeping me completely informed on what stage my vehicle was in ..
Kevin F.
Vehicle Make : Toyota
Very satisfied with Cooks Collision handling from start to finish. Much thanks for positive experience. All staff members were professional and friendly also. All GOOD!
Erigart T.
Vehicle Make : Nissan
Great customer service.
David B.
Vehicle Make : Toyota
Great services
Guy K.
Vehicle Make : Toyota
Excellent people and a great experience.
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