Repairs and service representatives were great, but the inside of my vehicle was very dusty and dirty. It appeared that there was some attempt to clean it, but not thoroughly. I arrived near the end of the day (5:45 PM) and didn't have time to request any additional cleaning. I speculate that the doors and/or windows were left open while in the shop and being repaired. Nothing that can't be cleaned at any full service car wash, but definitely an inconvenience. Especially since the dust is in a lot of the cracks and crevices.
Excellent experience with the great service!
They did a wonderful job with my car Ruben kept in touch with me throughout the process of them fixing my car it was just great customer service.
Ruben is very helpful and communicative. Excellent service!
Vehicle Make : Mitsubishi
Did a well job
Personal thanks to Ruben who was extremely friendly during this process. He made this such a smooth experience.
My car is wonderful thank you so much
Thanks to Reubien for always exemplifying good Custmer service. We had one problem and he made sure it was rectified. Thanks to everyone who made this situation go smoothly.
Ruben was extremely helpful & was great to talk with. I was very happy when they told me that they were ahead of schedule & I could pick up my vehicle early. Thank you all so much
Very fast service and professional
Excellent service and efficient and personable
I appreciate the completion of my vehicle in a timely manner. Did a great job on the repairs.
Thank you guys sooooo much. Definitely went above and beyond
Tbe car is excellent and it looks like new car. You guys did a great job. Sure Appreciated everything. Thanks, Gloria M
This was my second visit to get my car repaired. Ruben and the crew did an outstanding job
I was very satisfied wit Ruben on making sure he kept me up to date on every aspect of my truck. And Mac Haik did a great job on my truck. It looked brand new back to the way it originally was before the damage to it. You can't tell anything had happpened to it!! Im very satisfied with the work and workers! Thank you so much!!
Ruben was absolutely great to work with during the repair process. He was professional, courteous, and kept me updated throughout. All repairs were completed exceptionally well.
They did a great job.what i noticed on the other side of the bumper the tip end of the paint was chipped off.if they removed the bumper then it had to have gotten chipped then.because its very noticeable.just did not see it until i got home.However a little paint will solve the problem.Other than that i am satisfied.The repairs looked great!
I am very satisfied with my customer service and also the work done to my vehicle. Ruben from the body shop and his crew never let me down. I'm always satisfied with their work no matter how bad the damage is to my vehicle. I always recommend them to my friends and coworkers.
Dropped off my car trusting the mac haik body shop and received my car with interior damage to steering wheel and passenger seat.
I wish your lube service was as fast.
Ruben was very helpful with the repair process and kept us updated on everything. The repair work looks phenomenal!
Exelente trabajo todo quedo perfecto quede satisfecho gracias.
Ruben helped me coordinate the repair with the insurance company, he helped me with my rental and made sure I was in the loop during the repair. Great work on my car. Great customer service.
I was very frustrated when I arrived at Mac Haik to repair my vechile, but who isn't after being in an accident. Ruben was patient, understanding, and professional. Ruben guided me through the whole process from repairing my vechile to getting my rental car and most importantly keeping my cool. I am beyond satisfied with his service! Thank you Ruben!
Car is pulling to the right, I spoke to Mr. Lee in the body shop and he said to bring it in next week .
All repairs were completed to my expectations.
Amazing customer service. Ruben was great at keeping me up to date with the status of everything. The bodyshop people did amazing work. Looks good as new.
I brought my car in with front end damage and it was fixed quicker than expected. My car looks like it never been in a accident. Thanks to everyone at Mac Haik body shop!
Ruben kept me informed the whole process. Had a great experience
Thank you very much for a job well done. I'm completely satisfied.
Great Job,everything is in great order. I thank you
I am very satisfy with the served..I am so happy with the customer services.my car looks like new very clean and shiny.????
Every team from mac haik is a great welcomed company I personally liked it.
I didn't check it when I picked it up so when I was driving I notice the front end bumper is loose. So I will be taking it back sometime Monday morning. But the over all job looks very good. Thank you Deborah
Ruben,great customer service! What mattered to me, mattered to him. Excellent work!
Very friendly people definitely will recommended to my friends! ????
I would like to thank Ruben, Aaron and Miguel in the body shop for all their hard work. I am very happy with the service on my van.
I was amazed an I thank you all made me feel welcome an my wife was very happy with what she seen thank again Robert L
Please tell Ruben thank you and Body Shop associates. I have had my truck for two years and I brought my truck from your location. I have never been without "Beast" my truck. You made my experience memorable and I am truly grateful. Sincerely Meka H
The job was professionally done, just that it took a little longer to complete. Overall, you guys did a very good job, well done.
Very professional and quick.
Outstanding attention to every aspect of my visit/service need.
Great experience, car looks like new!!!!
I appreciate prompt time it took to return my car back he original state I'm very satisfied. Also for taking care of the recall at the same time I went to a different dealership location the outcome was not good thanks for a painless friendly service
Thank you to Mr. Ruben for his excellent customer service.
I was concerned about my car being out of alignment or having some issue after being repaired based on past experiences elsewhere. I was pleasantly surprised to drive away and have my car feel as though nothing has ever happened to it. Thanks to all who had a part in fixing the issue.
Great customer service and the employee kept me up to date daily- Ruben
I wished they would have vacuumed and cleaned the inside of car better.
Thank you for keeping me updated throughout the process, and thank you very much for being so courteous.
Keep up the good work. Would highly recommend.
My Nissan looks new,runs good. Real good job. Thank you guys.
Good job. Now please stop texting me. Thank you.
I THINK U ALL FOR AJOB WELL DONE .LOVE. THE WAY YOU TAKE TIME. OUT TO LET ME. KNOW WHAT U ALL WAS DOING AND WHEN IT WOWOULD BE READY .AND THE KINDING U GAVE. ME .I WAS A HAPPY LADY. I AM 64 years old. AND HAVE. NEVY HAD KNOW ONE TO TREAT ME. SO KIND WITH A. SMILE .THANK YOU AND BE BLESS.KEEP UPTHE GOOD WORK
My service was very fast and the work looks amazing. I am very glad that I chose Mac Haik. I plan to come for my service needs even though it is further from home.
You guys did a great job I love how you
kept me posted everyday on the progress of the car I am truly satisfied thank you so much
From start to finish our experience with Ruben and the body shop was all positive in what can best be described as a negative event. Once I reported our crash to the insurance company, Ruben then took the baton and led us step by step all the thru the repair work. Keep up the great work!
Repairs were completed in a timely manor. Liked the current update notification during the repair process. Staff were friendly, knowledgeable and willing to help with any questions or concerns.
Great doing business with ruben. He was polite curtious Great job
I like the customer service and they were very nice thank you very nice.
Everything was good except the alinement alignment my truck pulls still
did a great job on the repair and loved the carwash
Reuben in the collision center gave excellent customer service! Thank y'all!
Ruben was great to work with. Got back to me fast and very helpful. Really like the text updates.
Great Service!! Ruben Monjaraz demostrated true interest in my time situation. The team finished in a perfect timely manner.
I was taken care of very well by Ruben, great customer service and truck looks great