Appreciate the great service from the receptionists - Stephanie and ??? (sorry). Very friendly and helpful. The estimator Lori L. did a superb job handling my file. She was able to deliver my truck on time and provided excellent customer service. I also appreciate that she noticed a slight flaw in the detail work which she suggested i bring my truck back at a later date, which i will. The shop people did A-**** work on my truck. I also appreciated that the other estimator Tony who remembered me by name from my last visit. I will definitely recommend North Fresno Collision for their quality work and great customer service. Well done team!
Excellent service and communication. Above and beyond expectations.
Vehicle Make : MERCEDES-BENZ
THE WORK THAT WAS DONE ON THE DODGE WAS ABSOLUTLY FLAWLESS. WE COULD NOT HAVE ASKED FOR BETTER WORK TO BE DONE.!!!
They were very helpful and kind. Did a great job on the repair!
Andrea and the staff could not have been better. They made the whole experience as relaxing as it could have been. My car looks great again.
They were very professional and the woman at front desk was very helpful in ensuring I got a rental car that met my need.. Good service everyone in there is very courteous and makes sure the customer is satisfied from start to completion..
Tony..is great with customer service...good job Tony...im glad i came here..thank you
From start to finish they were awesome. Tony talked me through the process and i was kept inform the entire time of the progress. The end result is beautiful.
I liked the communication with all parties involved.thank you.
EXCELLENT CUSTOMER SERVICE
Vehicle Make : Mercedes Benz
Truely a top flight repair team!! Every employees extremely knowledgeable and polite. Highly recommend your company.
Very helpful and considerate
Thank you so much for getting it back to me in a timely fashion! I know and appreciate the special effort you put into it. Sorry this answer is so late in coming, but I've been a little busy. The car looks great, and the recent rain has proved you did the job right. No leaks! Thanks again.
Friendly. Return customer.
I picked up my car yesterday and was very impressed with all that was done. The agent Tony was professional and answered all my questions and gave good advice. The girls at the front desk were very helpful too. Thanks for the great attention to detail and for caring about me as a customer.
Honestly I expected just my car to be fixed and given back. What i got was so much more, i hate bot knowing what is going on, and I never had to experience that. I was updated well before i would even think about what's next. Everything just felt above and beyond the repairs and customer service. I hope I never need to but I'll never go anywhere else if I'm ever in an accident. Thank you to everyome at NFC.
The quality of service was second to none. I will recommend their services to everyone I know. The updates were great as the process went along.