Susan M.
Vehicle Make : Subaru
Excellent customer service and body work!
Tobi J.
Vehicle Make : Nissan
They made this repair easy for me. They were very available and responsive when I had questions.
Nancy F.
Vehicle Make : Nissan
I know how hard it was to get all parts. Bless you for your phone calls to obtain those parts. I'm happy with how great it looks.
Ann B.
Vehicle Make : Subaru
Took longer then I expected but Becca was always prompt in sending text and keeping me updated.
Carrie H.
Vehicle Make : Volkswagen
The Star team was helpful and kind. Clear communication and beautiful work.
Michael B.
Vehicle Make : Toyota
Still needs to get repaired. Off market part used and when they try to fix it the part is not working with the adhesive. You can see that that are has tried to get fixed. Water is entering that are which it will probably get some rust now. Another parts were lost in the shipment and we are still waiting for those to show up and get that put in as well. So over not happy.
Colton F.
Vehicle Make : Volkswagen
Did an excellent job on my car very pleased
Colette M.
Vehicle Make : Ford
The bumper is loose and I reported it.. she took pictures and I am waiting for them to call me so they can fix it
Randolph Y.
Vehicle Make : Chevrolet
Took a long time...but,in the end I was satisfied
Erin B.
Vehicle Make : Toyota
Appreciate thoroughness to ensure desired results. Wish it were a bit faster but not under star’s control.
Charles L.
Vehicle Make : Subaru
The delay in the repair was a major drag. Also leaving my car out in the rain for two months created terrible water stains. Then you did offer to get it detailed at Its all about the details body shop but they didn’t complete the job either and gave the car back to me dirty, both in the interior and the wheels. They only did the water stain removal. Very disappointing.
Van T.
Vehicle Make : Toyota
Thanks for the repair job.
Chynna P.
Vehicle Make : Volkswagen
Took a very long time for repairs and bumper was not fully fixed. Still has some gashes on the front that were just painted over. Everything else looks good though.
Veronica H.
Vehicle Make : Subaru
Wait was extremely long. Scheduling was a nightmare.
Jenny B.
Vehicle Make : BMW
Took three months and the car was returned with fresh dents and indentations unrelated to the actual accident.
Eric D.
Vehicle Make : Subaru
Your staff was incredible. Five star service. Very knowledgeable. Kept me informed though out the entire process. I was told before I picked up the car that the techs had completed the final inspection and that all work was completed to factory specs. However, when I drove off the lot, I found that my driver’s side window on my new door did not work. I was only a half mile away so I immediately returned. The tech told me that he didn’t have the proper equipment to reprogram the window and that I’d have to take it to the dealer. I took an afternoon off of work to to this only to find out that the relay for the window was wrong and not a programmable one. The Dealer has ordered the proper relay and once again I am going to have to take more time off of work ( I am a Doctor with a busy practice) to take the car in the be serviced. I have lost hundreds of dollars and a lot of my time dealing with an issue that should have been easily caught during the final inspection.
Shawn S.
Vehicle Make : Toyota
Manager Greg Hunt took excellent care of us. Car looked awesome!
Seth L.
Vehicle Make : Honda
It took a crazy long amount of time for the whole thing to be done. And they told me they sent the car out to be detailed, but whatever shop did that did a horrible job — literally worse than a 4 year old playing with a sponge. Nothing on the inside was touched, the windshield was filthy, it was a joke.
Josh C.
Vehicle Make : Hyundai
My car was in to have a couple spots painted, you guys had my car for 3 weeks. Plus continued to give me different end dates for my work. Every week it was pushed out another week. I had to reschedule an event in the anticipation of having to pick my car up when I was told it would be done in order to not have to pay any other days for my rental, and then continued to wait for two more weeks. I’ve had work done in the past at another local body shop and had more extensive work finished in less than half the time with clearer communication.
I was not happy and cannot say I will be going with you guys if this type of service is ever needed again.
Sarah A.
Vehicle Make : Toyota
I thank everyone who were able to make this easy for me with communication and keeping me up to date. Everyone was friendly and professional, any issues I did have they addressed it with no issues.
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