Very pleased with everything!
Being in a car accident is stressful. I was concerned about getting my car repaired. My experience with Star Body was WONDERFUL. Not once was I concerned about my car being repaired correctly. From the first phone call to the final handshake the staff at Star treated me with kindness and kept me informed on the repairs on my car. They made me feel like I was the most important costumer. If I ever need my car repaired again I will definitely use Star. I highly recommend them.
Star body Works did an outstanding job taking care of everything. My rental was waiting for me. The staff were very professional and went above and beyond to make sure my needs were met.
Thank you Star Body Works.
Sincerely, one happy customer
You should aim headlights when they are replaced, mine was not, also see a couple of imperfections painted into the hood that I see now that's in the light of the day
They got me a rental cars and they vacuum out and washed my jeep. They have excellent customer service. Thank you. Traca.
Thank you so much to all the wonderful individuals at star body Works for returning my dodge back to perfect again. I loved all the updates during the process. I will definitely be referring yall to everyone I know. Thanks again
I was satisfied with everything. Even when star didn't have loaner they rented me car for holidays!
Thank you all for going out of your way& getting me where I had to be on time!
Everything from drop off to pick up was extremely fluid and easy. Everyone was very helpful and the entire process was the way customer service should be. Thank you GEICO, Enterprise, and Star Body Works for your exemplary customer service and care!
I appreciate the text updates on the progression of repairs.
Car looks brand new thanks
As always great work, thanks and merry Christmas
Good job, keep up the good work.
Staff very friendly, helpful and accommodating. Work was completed on time and repairs are top quality. I'm very happy with overall experience. Thank you
Jake Jennings treated me absolute respect and professionalism Many thank
Amazing service and stress free event. I would recommend you without hesitation.
Great communication, friendly staff, and work done on time.
Tyler and Don were great to work with.
Excellent customer service, outstanding workmanship,
And my vehicle was delivered on time.
My rig looks great. Excellent experience
Nice work. Returned all detailed and even buffed out a scratch for me
You are highly efficient and reliable. Thank you.
Everyone very helpful and great communication!
Thank you for your friendly and professional service!
looks like the damage never existed!
Staff was very curtious and prompt and professional. They finished the job within a week. They even vacuumed all the dirt and dog hair inside my van! Thank you very much!
I would recommend Star BodyWorks to anyone!
Great people. Done what they said they would do.
Thank you for taking care of my car!
Thank you for making my Pathfinder look great again. Tyler was very upfront with what was being done and the time frame. I liked receiving the updates on my repair via text. I would recommend Star Body to all my family and friends. Thank you again for the outstanding job and awesome customer service!
You were going to fix a broken part on my seat and didn't. The vehicle was already in there and I had a rental car. Now I imaging I won't get it fixed in the future because of the hassle of getting it back in there. I'm really kind of bummed about it. Also, my car battery was dead the day I brought it home. Could be coincidence but I wonder if you knew of it going dead.
However, this is the second time I've had my vehicle at your shop and you do good repair work.
The service at Star body is amazing. I was kept informed every day and had my car back a day early
I loved getting updating text.
Although I was satisfied, the drivers side door lock is not functioning properly. Not sure if problem caused by Star
Great Job. Thanks for keeping me informed on the progress thru texting. Will recommend you to anyone needing work done.
You guys Rock the service was excellent
This was my daughter's first car accident being a new driver I felt that the employees at Star Body did a really good job explaining the work that was done on our vehicle.
This is the fourth time I have had a vehicle repaired at Star Body Works. It is also the fourth time I have been extremely satisfied with the results.
Very friendly staff and they made my first car accident go very smooth with a great end result!!
So appreciate their focus on excellent customer service. Cody and Tyler was amazing. They function as a well oiled machine. Made it so simple and convenient. Love the text notification feature. Many thanks!!! Will most definitely recommend to family and friends!
Great job. Looks brand new! Always highly recommend.
Thank you so much for your quality work in fixing my van. You made the process so easy for me. A big thank you for cleaning my van so beautifully, too. That was such a wonderful surprise. It looks brand new again!!
Everyone I dealt with was very friendly, knowledgeable and very helpful. I especially appreciated the frequent texts with updates on the progress! Great job making my Honda look like it had never been damaged! I would gladly recommend Star Body to anyone who needed auto repairs! Thank you!
Well my brand new fog lights don't work and also my power locks still don't work...
It wasn't fixed correctly the first time.
They were friendly and professional.
Excellent service and work! Courteous staff to work with.
Cal was great. The scheduler was unreliable; didn't return any of my calls when I was trying to schedule my repairs. It took over a week before I could schedule my repairs.
I really liked getting text messages on the stages of the car.
Great staff, love the loaner car, great prices thank you
I appreciate Jake & staff keeping me updated on the progress. I hope and trust that the technicians treated the parts to be reused well and kept them in tact & that the job was done well.
The car looks good, however I do want to look at the paint in the morning because the whites didn't look like they matched.
Keep up the excellent work and timely manner.
Thanks to everyone who worked on my car. It's great to have her home!
I loved the personnel service from start to finish thankyou STAR BODY
All of your team members were very proffesional and a pleasure to deal with!
The body shop work was excellent on my Toyota Highlander. The vehicle looks new again. The front office offers outstanding customer service, and I love the cute email updates.
The entire experience was completely professional. I will and have recommended Star Body Works to friends and family.
Positive experience - thank you!
Excellent to work with, the car looks great. Thanks guys!
Extremely professional, friendly, survice. They give 100% when dealing with customers. Great job......:-)
I really appreciated the daily follow up and getting my car ready early.
I appreciated the text updates and fast response. My car came back looking like new!
It took 12 days longer than originally scheduled. The text updates became more infrequent the longer my car was there. I was told it was completed one day and when I arrived was told that it was not. It was a generally frustrating end after a good beginning. There is paint overspray on nearly all of my windows. I am very frustrated with my experience.
Vehicle Make : Volkswagen
My car always gets the "Star" treatment with everyone at Star Body Works. Thank you for doing an awesome job.
The obvious pride in ensuring that the job is done right shows in every detail. Your crew is exceptional. I have been a primary quality assurance inspector on helicopters and know when a job has been completed with personal pride and attention to detail. You should be proud of the service you perform for our society. Thank you for a job well done!
Vehicle Make : Volkswagen
Service was unbelievable.(in a good way)
Job well done. All the people I met were very attentive
And really cared about the job ahead of them. Would definitely recommend Star bodyworks. Thanks for a job well done
Love everything about u guys! Thats why i keep going back to u!!!
Everyone at Star was great to us! Appreciate all you did:)
Awesome experience from start to finish!!!
Loved the texts on the progress of my repairs. Got a text will be ready tomorrow if there is a delay we will call you, nope did not get a call. Called the shop no one had a clue, as the shop was closed we will call you in the morning, urge. No call by 11:00 I call to find out I will not get it till the next day. 10 days total I get my car gentleman walks out with me I say looks good okay by he goes back into store. I get to my destination and get a really good look and find that the mud flap has not been replaced, call shop m, bring it back so we can look into it. I do I will have a tec come get your keys and get that fixed, 20 min. Later a tec comes in with this part not my mud flap, this is what they sent we'll get it next week. Had to wait 2 weeks to get car in to be fixed, waited 10 days and still not finished. NO not happy
Work completed several days earlier then anticipated.
Everyone was super helpful and the work was fantastic!
The whole team is amazing, friendly and so helpful!
I have nothing , but praise for,STAR, this is the second time I have used your services and have been extremely satisfied with your employee's courteous, friendly professional manner. I am thankful for your,"Fast tracking", my vehicle.
Being handicapped and having my electric scooter and lift trapped in the vehicle has worked hardship on me, so getting the repairs done sooner than expected was much appreciated. The repair work is flawless and my vehicle was returned to me spotless inside and out. Thank all of you at,"STAR" again.
Sincerely, Karl Q
Everyone had a friendly and inviting customer service. My vehicle was done the day they said it was going to be:) and I picked it up with a fresh wipe down and vacuumed! Something I highly appreciated! And I'm completely satisfied with the repairs made. Will definitely recommend Star Body. Thanks
So far it looks great. Still need to try car on highway.
Will let you know if we have questions.
Well done by the staff at Star body work
Appreciate the ability to email someone back and forth with questions and concerns and get answers quickly
Very awesome job!
Great customer service
I am genuinely impressed with Star Body Works. From the estimate thru completion of the work, everything they told me happened exactly like they said. On a scale of one to ten in satisfaction, total 10. Thanks to Corey, Cal, Mike, and that Jensen guy I forgot his first name. You were all very courteous, professional, and excellent representatives of Star. I will without hesitation recommend Star Body Works to all of my friends and family. Thank you, Sincerely,
Thank you for your prompt professional service
Thank you everyone at Star Body Works, I am very happy with you guys work. My car look band new again, you guys did an awesome job. Thanks again
Everyone was GREAT and my car looks Brand New Thx
Very satisfied with your repair work. First class service...Tyler estimated the damage to the bumper. He ordered an OEM part after he was not happy with the off-brand fit... Cory (who checked me out) explained the warranty and provided three free car washes as part of the service... Melissa was always accessible and returned my calls answering scheduling queries...Car rental was a pleasant experience; appreciated the lift to Hertz (Michael ?). Got my car back one day early. Professionals all, very much appreciated Star Body Works service. Thanks for a job WELL DONE!...Andy
Everyone is so friendly and have a great sense of humor! I will continue to use star for all of my families care needs!
The staff was great and we'll mannered. They explained about the car repairs very well. I would use Star Body Works again!
Great service from the front desk guys and superior workmanship on my Honda Pilot. The car looks new again. Thank you.
The work was just fine but it was a bit irritating when I was to pick up the truck & no one let me know it wouldn't be done for the 2nd time. The I had to wait another 5 days. It felt to me like you over booked & was trying to catch up. Also the bumper put on was an after market & I don't think it's as good quality as the original. I almost feel like the little dent in the original bumper would of been just fine as the new one seems plastic chrome coated.
I appreciated the continuous updates during the repairs to keep me informed. I also received a prompt response when I had a question.The finished work looks beautiful. Everyone I interacted was attentive, informative, and positive. It was very convenient to have my rental car pick-up/drop-off onsite. Overall I felt very well taken care of, and I couldn't be happier with the results. Thank you.
Your staff is wonderful & empathetic to the personal magnitude of what a wreck results mean . Your body work finished product makes my car look new! Thank you!
Couldn't have asked for a better repair or friendlier employees. The service far surpassed my expectations. You truly went above and beyond. Superbly delighted!
I would like to thank star body for the great job they did on my truck . Jake kept me informed of changes . I can't ask for anything more . Thank you star
My car looks great and everyone was very friendly and helpful
We appreciate how quickly the repair was made and the regular progress updates . Thank you.
Star Body Works employees were extremely polite, attentive to our needs and did excellent work. We are over pleased with their work and the whole experience.
I've used you guys before, and I'll use you again. Friendly, excellent service every time. I appreciate the great job you do, and the great attitudes guy have.
Greatest company and teamwork ever! Finished ahead of schedule. Works looks impeccable. Truck was so clean when returned to me. Thanks
The chrome fender trim makes my truck look great. The truck looks as original as an older as an older truck could.
I greatly appreciate you folks washing my truck and detailing the interior.
Jake gave me the best customer service I could ever ask for. He always made a quick response to my emails and answered all my questions and always made me feel important abs always very nice.
Cory was also very nice and professional. Over all I am a very Happy Customer and would recommend Star Body Works to all my friends and family ??
You guys are amazing. Work looks great and your customer service is above and beyond
I appreciate the constant communication.
Fantastic job. The work was done in a very timely fashion. Thank you
I liked how every day I was updated about the proses of my vehicle, and how great my vehicle looked in the end.
I'm very happy with my experience with Star and Geico!
Loved the updates, and really appreciated the loaner car! Car looks great and I'm thrilled to have it back!
I appreciate the day or two warning as to when car was ready...
Food for thought: both job estimates were 80-100% under actual cost. Insurance paid both my jobs, but that seems significantly either under estimated OR overcost/ charged.
Everyone was polite, helpful and friendly. The repairs appear to be top notch. My car looked super clean inside and out. You have gone the extra mile for me. Thank you.
We appreciated the updates and Star working with us on the repairs and pick up times. We live 6 hours away so it made it easier for us!
Always kept me updated, very courteous people, high quality of work. And work done before expected
The result looked great and they let me know what was going on the whole time.
Thank-you for doing such an awesome job fixing the dent in my car! Tyler was right on the price and it was done earlier than they had told me! We will definitely recommend them to our friends ????
Beautiful job thanks to all you guys
Professional , polite, courteous, honest.
Paint color did not match, incomplete dash gauge and intstrament connections additional scratched fenders, poor attention to detail, lengthy delays of returning the jeep to my possession, did not not connect glove box cover correctly,
Very disappointed I would not recommend star for vehicles of this vintage for repairs, at this point im not sure there are not more issues I have not discovered
Thank you to Tyler for being so helpful with all my questions,he is the reason I will continue to come back and will tell everyone how great start is.
Courtious, friendly, competant, hopefully i will never need car body work again, but if i do, i will definitely be back, everyone was very professional, but it felt like we were all old friends!
Great professional people..great communications..honesty and very accommodating..Happy ?
Customer service is among the best in town.
Repairs were flawless.
People I spoke with were very professional and respectful. I was kept informed every step of the way and the work done on the car was first-rate! I am very pleased with the experience and the finished product.
Already commented. Dirty parts that I requested to keep were put on the cloth upholstery of my vehicle.Very disappointed at the disrespect and disregard!
Very thorough explanation on paint and how it cures and how to take care of the car afterwards. Love the text updates. I especially liked the service before the work and after the work was done. Your service was just as good as the work. Nice job
The service I received was fantastic. Couldn't have asked for a better experience. Thank you
The repair looks fantastic. I appreciate the great customer service and how clean my van was after the repair both inside and out!
You guys did a good job???? Thank you
I really appreciate the text messages updating me on the progress. All employees were kind and considerate and very helpful.
Star Body Works is Amazing!
You always do excellent work at
a price that is always below my
expectations. I'm impressed again!
An excellent job in a very short time
Everyone was very nice and helpful. Did an awesome job informing me with updates while they fixed my van. Very happy and will be recommending other to Star body works ????
From start to finish your team did an amazing job! I have always had great experiences with Star and this time was no exception! I love working with
Star ???????????????? ???? to exceed my expectations! Thank you so much!
I am very thankful for taking care of my car in a timely matter and for keeping me informed at all times. ??
Great job! Helpful if told in advance that the car would be vacuumed so trunk
Could be empy. Thank you!
I have to say that each step of the service with you was excellent. Thank you!
Great communication, good job, thank-you very much. Ross H
Excellent service and staff, I would recommend star to everyone.
My overall experience was awesome! From the super friendly staff,to how fast my car was repaired. In the future if I ever need any body work done on my cars, I will definitely bring them to Star.
Very smooth process from start to finish.
The communication was excellent, very polite and courteous, and the car looks excellent.
Absolutely AMAZING customer service. Went above and beyond. Also kept me informed everyday of progress of my car. When I picked up my car, it was spotless inside and out! Great work. Thank you, thank you, thank you. ????????????????????????????????????????????????????
You all are so amazing! I would recommend you to anyone I know who needs their car fixed. Very accommodating.
Work done was excellent. Time it took from start to finish was very fast. Text message updates once a day. The staff was extremely helpfull and explained everything done including their lifetime warranty in detail. I was extremely impressed. Im in the service industry as well and wish I had this kind of staff to take care of our customers.
Thank You Star Auto Body.
I love the team at star auto body. There work is impeccable. They are friendly efficient and always go above expectations. Thanks for providing my family with the assurance of fast reliable service. God bless.
The whole team was very professional and the texts kept me informed. All repairs were specifically addressed and the car looks great. I'm not sure my speakers on the door work tho. But insurance probably didn't cover that.
Vehicle Make : Mini Cooper
I really appreciated how everyone took care of all the insurance and car rental crap. All I really had to do was drop off the car and pick it up. Hopefully I won't need them again, but if I do, I will be back!
Everyone was so nice and courteous. Made sure I wasn't in the lobby for too long and did everything they could to get me in and out. Finished my car a day before I was told, too! They talked me through everything so I could understand it and never once made me feel stupid. I'm extremely satisfied and will recommend it to everyone I know!
Helpful and professional staff!
Vehicle Make : Volkswagen
I need to have my front plate put on
Friendly staff, fast and did a great job. Best shop ever!
Great job earlier then expected. We are so pleased.
Everything went well and all the workers were very helpful and kind.
Jake ha done a superb job, he is very professional ,knowledgeable in his job and very personable.janek gala customer ????
Great customer service, very professional.
Hassle free with great customer service. Very pleased. Thank you
Very proficient and professional. They made the whole process easy. Thank you star!
Jake is great! So helpful and professional. The guys got my car back super fast thank u
Excellent service, very professional, detailed updates throughout the Repair. Very satisfied!
All the repairs came out looking like new. Jake was great keeping me informed on the progress. I would recommend Star Body to anyone that needs body work.
I'm more then happy with the work you guys did. it took half the time I expected
Thank you to all of your employees.
I will recommend everyone I know to you guys
You did an outstanding job on my repair. I can't thank you enough
Job beautifully done and before projected completion date. Thank you.
Looks great, thank you so much. Everyone was very friendly and helpful as well.
Customer service is such an important part of any business and Star provided outstanding customer service! I felt important and respected throughout the entire process. I also really liked/appreciated the multiple phone messages regarding the repair. And, the finished product was exemplary. Thank you.
This is my second repair at Star. I'm a very satisfied customer.I am an insurance agent and will gladly refer clients and friends.
My car right now looks very nice!! Good Job!!????????????????????
Thank you it looks beautiful.
Star Body did amazing job fixing my car. They were professional and timely! Kept me informed the whole time. Thanks
Everyone was so helpful, patient, and understanding. They all understood the stress and anxiety I was feeling after my slight collision. They did a fantastic job and got it done days sooner than expected. I am so grateful.
They were excellent in every way possible!!!!
Happy so far and do not expect that to change.
Very professional helpful and kept me informed would recommend
Friendly, helpful employees from front office like Cory and Tyler to Don (?) the mechanic who worked on it.
Jake was very helpful. Seem to have an electronics issue that may be unrelated to repair. Having mechanic check out when he gets back from vacation Otherwise 100% satisfied with repair, cost, and communication
Star personnel ROCK!!! Second time I have a vehicle to them and not only did they repair my truck but, exceeded my expectations again. The personnel are very polite! 5 STAR SERVICE
Thank you for making my car look like new again!! Thank you, too, for making it sparkle when I picked it up. I noticed the carpet had been cleaned and the inside and outside was beautifully detailed. I would not hesitate to use your services again!
From the time I phoned & talked to the receptionist,then to the Estimator,and then to the scheduler, I felt like I really mattered.Bravo to the turnaround time,the quality of work & the extremely fine car detail & wash job. Made me happy that I wouldn't have to look at the damage & be sad. Thank you...Cynthia G
This experience was straight forward and very professional and the car looks great.
The vehicle had bond powder or some powder of some kind all over the driver side of the vehicle after the service was completed. The loaner car was so small, dirty and broken. Half the locks didnt work. I wont trust my vehicle with you guys again nor my insurance for sending me to you.
It was the best experience ... That's why I keep coming back! Thank you for fixing the damage due to vandalism and making a bad situation better.
Work was completed to like new condition faster than expected. Very satisfied with the performance of your technicians
The team did a great job of communicating with me about what Stages my car was in during the repair they also make sure to take care of me properly throughout the entire repair process I would highly recommend star Body Works to a friend Corre and Jake made the experience great
*Body was very professional, explained everything that was going to happen, when I picked up my car it was spotless inside and out. He went over everything that they did, explained about not going through car washes for the first few months because it'll damage the paint don't wax it it'll damage the paint very informative wonderful experience
Thank you for the quick turnaround.