The body shop work was excellent on my Toyota Highlander. The vehicle looks new again. The front office offers outstanding customer service, and I love the cute email updates.
The entire experience was completely professional. I will and have recommended Star Body Works to friends and family.
Positive experience - thank you!
Excellent to work with, the car looks great. Thanks guys!
Extremely professional, friendly, survice. They give 100% when dealing with customers. Great job......:-)
I really appreciated the daily follow up and getting my car ready early.
I appreciated the text updates and fast response. My car came back looking like new!
It took 12 days longer than originally scheduled. The text updates became more infrequent the longer my car was there. I was told it was completed one day and when I arrived was told that it was not. It was a generally frustrating end after a good beginning. There is paint overspray on nearly all of my windows. I am very frustrated with my experience.
Vehicle Make : Volkswagen
My car always gets the "Star" treatment with everyone at Star Body Works. Thank you for doing an awesome job.
The obvious pride in ensuring that the job is done right shows in every detail. Your crew is exceptional. I have been a primary quality assurance inspector on helicopters and know when a job has been completed with personal pride and attention to detail. You should be proud of the service you perform for our society. Thank you for a job well done!
Vehicle Make : Volkswagen
Service was unbelievable.(in a good way)
Job well done. All the people I met were very attentive
And really cared about the job ahead of them. Would definitely recommend Star bodyworks. Thanks for a job well done
Love everything about u guys! Thats why i keep going back to u!!!
Everyone at Star was great to us! Appreciate all you did:)
Awesome experience from start to finish!!!
Loved the texts on the progress of my repairs. Got a text will be ready tomorrow if there is a delay we will call you, nope did not get a call. Called the shop no one had a clue, as the shop was closed we will call you in the morning, urge. No call by 11:00 I call to find out I will not get it till the next day. 10 days total I get my car gentleman walks out with me I say looks good okay by he goes back into store. I get to my destination and get a really good look and find that the mud flap has not been replaced, call shop m, bring it back so we can look into it. I do I will have a tec come get your keys and get that fixed, 20 min. Later a tec comes in with this part not my mud flap, this is what they sent we'll get it next week. Had to wait 2 weeks to get car in to be fixed, waited 10 days and still not finished. NO not happy
Work completed several days earlier then anticipated.
Everyone was super helpful and the work was fantastic!
The whole team is amazing, friendly and so helpful!
I have nothing , but praise for,STAR, this is the second time I have used your services and have been extremely satisfied with your employee's courteous, friendly professional manner. I am thankful for your,"Fast tracking", my vehicle.
Being handicapped and having my electric scooter and lift trapped in the vehicle has worked hardship on me, so getting the repairs done sooner than expected was much appreciated. The repair work is flawless and my vehicle was returned to me spotless inside and out. Thank all of you at,"STAR" again.
Sincerely, Karl Q
Everyone had a friendly and inviting customer service. My vehicle was done the day they said it was going to be:) and I picked it up with a fresh wipe down and vacuumed! Something I highly appreciated! And I'm completely satisfied with the repairs made. Will definitely recommend Star Body. Thanks
So far it looks great. Still need to try car on highway.
Will let you know if we have questions.
Well done by the staff at Star body work
Appreciate the ability to email someone back and forth with questions and concerns and get answers quickly
Very awesome job!
Great customer service
I am genuinely impressed with Star Body Works. From the estimate thru completion of the work, everything they told me happened exactly like they said. On a scale of one to ten in satisfaction, total 10. Thanks to Corey, Cal, Mike, and that Jensen guy I forgot his first name. You were all very courteous, professional, and excellent representatives of Star. I will without hesitation recommend Star Body Works to all of my friends and family. Thank you, Sincerely,
Thank you for your prompt professional service
Thank you everyone at Star Body Works, I am very happy with you guys work. My car look band new again, you guys did an awesome job. Thanks again
Everyone was GREAT and my car looks Brand New Thx
Very satisfied with your repair work. First class service...Tyler estimated the damage to the bumper. He ordered an OEM part after he was not happy with the off-brand fit... Cory (who checked me out) explained the warranty and provided three free car washes as part of the service... Melissa was always accessible and returned my calls answering scheduling queries...Car rental was a pleasant experience; appreciated the lift to Hertz (Michael ?). Got my car back one day early. Professionals all, very much appreciated Star Body Works service. Thanks for a job WELL DONE!...Andy
Everyone is so friendly and have a great sense of humor! I will continue to use star for all of my families care needs!
The staff was great and we'll mannered. They explained about the car repairs very well. I would use Star Body Works again!
Great service from the front desk guys and superior workmanship on my Honda Pilot. The car looks new again. Thank you.
The work was just fine but it was a bit irritating when I was to pick up the truck & no one let me know it wouldn't be done for the 2nd time. The I had to wait another 5 days. It felt to me like you over booked & was trying to catch up. Also the bumper put on was an after market & I don't think it's as good quality as the original. I almost feel like the little dent in the original bumper would of been just fine as the new one seems plastic chrome coated.
I appreciated the continuous updates during the repairs to keep me informed. I also received a prompt response when I had a question.The finished work looks beautiful. Everyone I interacted was attentive, informative, and positive. It was very convenient to have my rental car pick-up/drop-off onsite. Overall I felt very well taken care of, and I couldn't be happier with the results. Thank you.
Your staff is wonderful & empathetic to the personal magnitude of what a wreck results mean . Your body work finished product makes my car look new! Thank you!
Couldn't have asked for a better repair or friendlier employees. The service far surpassed my expectations. You truly went above and beyond. Superbly delighted!
I would like to thank star body for the great job they did on my truck . Jake kept me informed of changes . I can't ask for anything more . Thank you star
My car looks great and everyone was very friendly and helpful
We appreciate how quickly the repair was made and the regular progress updates . Thank you.
Star Body Works employees were extremely polite, attentive to our needs and did excellent work. We are over pleased with their work and the whole experience.
I've used you guys before, and I'll use you again. Friendly, excellent service every time. I appreciate the great job you do, and the great attitudes guy have.
Greatest company and teamwork ever! Finished ahead of schedule. Works looks impeccable. Truck was so clean when returned to me. Thanks
The chrome fender trim makes my truck look great. The truck looks as original as an older as an older truck could.
I greatly appreciate you folks washing my truck and detailing the interior.
Jake gave me the best customer service I could ever ask for. He always made a quick response to my emails and answered all my questions and always made me feel important abs always very nice.
Cory was also very nice and professional. Over all I am a very Happy Customer and would recommend Star Body Works to all my friends and family ??
You guys are amazing. Work looks great and your customer service is above and beyond
I appreciate the constant communication.
Fantastic job. The work was done in a very timely fashion. Thank you
I liked how every day I was updated about the proses of my vehicle, and how great my vehicle looked in the end.
I'm very happy with my experience with Star and Geico!
Loved the updates, and really appreciated the loaner car! Car looks great and I'm thrilled to have it back!
I appreciate the day or two warning as to when car was ready...
Food for thought: both job estimates were 80-100% under actual cost. Insurance paid both my jobs, but that seems significantly either under estimated OR overcost/ charged.
Everyone was polite, helpful and friendly. The repairs appear to be top notch. My car looked super clean inside and out. You have gone the extra mile for me. Thank you.
We appreciated the updates and Star working with us on the repairs and pick up times. We live 6 hours away so it made it easier for us!
Always kept me updated, very courteous people, high quality of work. And work done before expected
The result looked great and they let me know what was going on the whole time.
Thank-you for doing such an awesome job fixing the dent in my car! Tyler was right on the price and it was done earlier than they had told me! We will definitely recommend them to our friends ????
Beautiful job thanks to all you guys
Professional , polite, courteous, honest.
Paint color did not match, incomplete dash gauge and intstrament connections additional scratched fenders, poor attention to detail, lengthy delays of returning the jeep to my possession, did not not connect glove box cover correctly,
Very disappointed I would not recommend star for vehicles of this vintage for repairs, at this point im not sure there are not more issues I have not discovered
Thank you to Tyler for being so helpful with all my questions,he is the reason I will continue to come back and will tell everyone how great start is.
Courtious, friendly, competant, hopefully i will never need car body work again, but if i do, i will definitely be back, everyone was very professional, but it felt like we were all old friends!
Great professional people..great communications..honesty and very accommodating..Happy ?
Customer service is among the best in town.
Repairs were flawless.
People I spoke with were very professional and respectful. I was kept informed every step of the way and the work done on the car was first-rate! I am very pleased with the experience and the finished product.
Already commented. Dirty parts that I requested to keep were put on the cloth upholstery of my vehicle.Very disappointed at the disrespect and disregard!
Very thorough explanation on paint and how it cures and how to take care of the car afterwards. Love the text updates. I especially liked the service before the work and after the work was done. Your service was just as good as the work. Nice job
The service I received was fantastic. Couldn't have asked for a better experience. Thank you
The repair looks fantastic. I appreciate the great customer service and how clean my van was after the repair both inside and out!
You guys did a good job???? Thank you
I really appreciate the text messages updating me on the progress. All employees were kind and considerate and very helpful.
Star Body Works is Amazing!
You always do excellent work at
a price that is always below my
expectations. I'm impressed again!
An excellent job in a very short time
Everyone was very nice and helpful. Did an awesome job informing me with updates while they fixed my van. Very happy and will be recommending other to Star body works ????
From start to finish your team did an amazing job! I have always had great experiences with Star and this time was no exception! I love working with
Star ???????????????? ???? to exceed my expectations! Thank you so much!
I am very thankful for taking care of my car in a timely matter and for keeping me informed at all times. ??
Great job! Helpful if told in advance that the car would be vacuumed so trunk
Could be empy. Thank you!
I have to say that each step of the service with you was excellent. Thank you!
Great communication, good job, thank-you very much. Ross H
Excellent service and staff, I would recommend star to everyone.
My overall experience was awesome! From the super friendly staff,to how fast my car was repaired. In the future if I ever need any body work done on my cars, I will definitely bring them to Star.
Very smooth process from start to finish.
The communication was excellent, very polite and courteous, and the car looks excellent.
Absolutely AMAZING customer service. Went above and beyond. Also kept me informed everyday of progress of my car. When I picked up my car, it was spotless inside and out! Great work. Thank you, thank you, thank you. ????????????????????????????????????????????????????
You all are so amazing! I would recommend you to anyone I know who needs their car fixed. Very accommodating.
Work done was excellent. Time it took from start to finish was very fast. Text message updates once a day. The staff was extremely helpfull and explained everything done including their lifetime warranty in detail. I was extremely impressed. Im in the service industry as well and wish I had this kind of staff to take care of our customers.
Thank You Star Auto Body.
I love the team at star auto body. There work is impeccable. They are friendly efficient and always go above expectations. Thanks for providing my family with the assurance of fast reliable service. God bless.
The whole team was very professional and the texts kept me informed. All repairs were specifically addressed and the car looks great. I'm not sure my speakers on the door work tho. But insurance probably didn't cover that.
Vehicle Make : Mini Cooper
I really appreciated how everyone took care of all the insurance and car rental crap. All I really had to do was drop off the car and pick it up. Hopefully I won't need them again, but if I do, I will be back!
Everyone was so nice and courteous. Made sure I wasn't in the lobby for too long and did everything they could to get me in and out. Finished my car a day before I was told, too! They talked me through everything so I could understand it and never once made me feel stupid. I'm extremely satisfied and will recommend it to everyone I know!
Helpful and professional staff!
Vehicle Make : Volkswagen
I need to have my front plate put on
Friendly staff, fast and did a great job. Best shop ever!
Great job earlier then expected. We are so pleased.
Everything went well and all the workers were very helpful and kind.
Jake ha done a superb job, he is very professional ,knowledgeable in his job and very personable.janek gala customer ????
Great customer service, very professional.
Hassle free with great customer service. Very pleased. Thank you
Very proficient and professional. They made the whole process easy. Thank you star!
Jake is great! So helpful and professional. The guys got my car back super fast thank u
Excellent service, very professional, detailed updates throughout the Repair. Very satisfied!
All the repairs came out looking like new. Jake was great keeping me informed on the progress. I would recommend Star Body to anyone that needs body work.
I'm more then happy with the work you guys did. it took half the time I expected
Thank you to all of your employees.
I will recommend everyone I know to you guys
You did an outstanding job on my repair. I can't thank you enough
Job beautifully done and before projected completion date. Thank you.
Looks great, thank you so much. Everyone was very friendly and helpful as well.
Customer service is such an important part of any business and Star provided outstanding customer service! I felt important and respected throughout the entire process. I also really liked/appreciated the multiple phone messages regarding the repair. And, the finished product was exemplary. Thank you.
This is my second repair at Star. I'm a very satisfied customer.I am an insurance agent and will gladly refer clients and friends.
My car right now looks very nice!! Good Job!!????????????????????
Thank you it looks beautiful.
Star Body did amazing job fixing my car. They were professional and timely! Kept me informed the whole time. Thanks
Everyone was so helpful, patient, and understanding. They all understood the stress and anxiety I was feeling after my slight collision. They did a fantastic job and got it done days sooner than expected. I am so grateful.
They were excellent in every way possible!!!!
Happy so far and do not expect that to change.
Very professional helpful and kept me informed would recommend
Friendly, helpful employees from front office like Cory and Tyler to Don (?) the mechanic who worked on it.
Jake was very helpful. Seem to have an electronics issue that may be unrelated to repair. Having mechanic check out when he gets back from vacation Otherwise 100% satisfied with repair, cost, and communication
Star personnel ROCK!!! Second time I have a vehicle to them and not only did they repair my truck but, exceeded my expectations again. The personnel are very polite! 5 STAR SERVICE
Thank you for making my car look like new again!! Thank you, too, for making it sparkle when I picked it up. I noticed the carpet had been cleaned and the inside and outside was beautifully detailed. I would not hesitate to use your services again!
From the time I phoned & talked to the receptionist,then to the Estimator,and then to the scheduler, I felt like I really mattered.Bravo to the turnaround time,the quality of work & the extremely fine car detail & wash job. Made me happy that I wouldn't have to look at the damage & be sad. Thank you...Cynthia G
This experience was straight forward and very professional and the car looks great.
The vehicle had bond powder or some powder of some kind all over the driver side of the vehicle after the service was completed. The loaner car was so small, dirty and broken. Half the locks didnt work. I wont trust my vehicle with you guys again nor my insurance for sending me to you.
It was the best experience ... That's why I keep coming back! Thank you for fixing the damage due to vandalism and making a bad situation better.
Work was completed to like new condition faster than expected. Very satisfied with the performance of your technicians
The team did a great job of communicating with me about what Stages my car was in during the repair they also make sure to take care of me properly throughout the entire repair process I would highly recommend star Body Works to a friend Corre and Jake made the experience great
*Body was very professional, explained everything that was going to happen, when I picked up my car it was spotless inside and out. He went over everything that they did, explained about not going through car washes for the first few months because it'll damage the paint don't wax it it'll damage the paint very informative wonderful experience
Thank you for the quick turnaround.
Very quick turn around. My car looks beautiful!
I thought u guys did wonderful job...I will recommend u yo everybody. When I get ready to paint the rest of the truck I will choose u
Was pleased that it came out so well and took the time to keep us updated.
Vehicle Make : Volkswagen
I appreciate that you worked so hard to get my car done before the initial estimated completion date. Thank you so much!
It was nice receiving daily texts on the updates regarding my vehicle.
I appreciate everything the whole team did for my car. It came out amazing looking brand new. Can stress it enough how happy i am with your work and i hope to do business with u soon!!!
Efficient, on time, good job and service.
Picked up truck today, having a problems with onboard computer, showing no oil in truck when it's full. Will have to bring in tomorrow. It took two weeks to have this job done. That's too long for this job.
Fantastic service and excellent work. Thank you.
I was very pleased with everone at Star. Everyone was very helpful. Thank you for all your help. Carolyn R
Everyone is so nice and courteous from the front desk to Tyler who did our estimate to the gentleman who washed our car at the end. We had our car back good as new in about 29 hrs! Excellent place to do business.
You've improved as a team from last time I hit a deer and you were great then. Way to "up" your customer service. Jake is a pro, Jeff also and Corey amazing for putting up with my husband who had his facts wrong. It was a class act that you provided us!!!!!
Thank you all, I appreciate your hard work.
Jake was great at keeping in contact with me throughout the process of repairing my truck. I liked the neat and clean office appearance star had. I don't ever want to have to repair my vehicle again, but if I did, I wouldn't hesitate to take it back to Star.
The previous damage to the vehicle is completely undetectable now. It's like it never happened.
Fast friendly and knowledgable service
All the guys I talked to were extremely friendly and helpful! Thank you Cory, Jake, and Tyler!
truly superb customer service in every way. you guys make the customer's experience seamlessly easy. Super responsive but it goes way beyond...you anticipate needs and meet them up front. I've never seen anything like it. Truly excellent in every way. And my car looks fabulous! Thanks!
Very professional and exceptionally flexible. Highly recommended.
Thank you for a job well done
Friendly staff quality work
Superior service delivered consistently. I would use you again. Thank you Star auto body. You are a Star!
Thank you for the wonderful repair in a timely fashion. It's great that you maintain loaner cars for clients to use. Your services and skill meant that I hardly noticed I was without my car and suddenly it was back again!
Service was great and car looks nice! I appreciate being keep up to date with the repairs!
Work was well done .. Text messages about repair progress and status is a great resource!
Everyone was polite. They completely did everything that was asked, needed, and gave updates all the time. Thank you for your hard work.
Very impressed with the promptness of completion and communication during the fix and Very Appreciative of the unexpected inside and outside detailing of our truck. .
Perfection of Customer Service.
Thank you all very much.
Stop with the texts already
Vehicle Make : Volkswagen
I was so impressed and happy with the quick and easy service you provided! I couldn't believe how simple you made my mess! Thank you!!
All of the people that helped me their were helpful and friendly. The car looks great ???????? Thanks. Tony W.
Great caring, customer-centered professionals. Gentlemen all!
Great service. Kept us in he loop throughout the repair. The car was washed and cleaned inside. Very friendly. Highly recommend Star Body Works.
It took awhile do to the holidays but it was done well.
All the service was very professional and complete. The men who I worked with were very nice and friendly. It is a very caring and uptown business.
The repairs look great! Star exceeded my expectations with extra unexpected detailing in buffing other scratches, deglazing the headlights, etc. I will certainly recommend Star in the future. Thank you for everything! An extremely satisfied customer!!
You guys were great! Thank you for helping me out threw what could be a very difficult experience. My car looks like new again!
I know you guys worked extra hard to get my car in and repaired in the tight time frame I needed. Although problems occurred that prevented completion I am very happy with the amount of communication and quality of the work done. If I ever need service again star will be my first choice.
Thanks for the great work and for staying late so I could pick up my car!
Great place. I will definitely be coming back if I ever need work done. Very good business. Professional staff. Thank you
Vehicle Make : Volkswagen
everything looks good. Thanks for cleaning
Thank you so much! My car looks awesome
The service was great. The staff was very accommodating and always kept me in the loop as far as the progress of my repairs. I will definitely recommend Star as the shop to go to for your auto body needs.
Our car looks great. It was done 4 days before we expected. I liked getting the updates and we really appreciated the free loaner car. Hopefully my car won't need any body work again, but if so I would use you again. Thank you.
I really appreciate the updates as they finished the repair... Great job
Thanks guys you always do a great job and go far above my expectations
everyone was very helpful I like getting the text messages letting me knowwhat what is happening
You guys Rock!! Awesome job!! Thank you so much, I appreciate how Beautiful my car looks, even nicer than when I drove it off the lot back in May! Thank you, I'll definitely be recommending you to anyone who may need your services! Sincerely, Elicia Saxton McCarthy
The crew was eager take care of things and very helpful. door and surrounding areas look fantastic.
Estimator Jake Jennings and Cory were professional and courteous. The work was done on time. Too early to comment on the quality of work. It looks good.
Always informed. Skilled Personably. Trust the repair
I love that I was informed throughout the process and it was great how willing you guys were to work with my pick up schedule. Keep up the great work!
The "updates" are very helpful for planning during this busy time of year.
you guys did great work and a good experience working with you thanks Steve
Best experience with a body repair facility. Everyone extremely helpful and informative. Would recommend without any hesitation. Thank you.
The associates were very nice and the work was completed promptly. Excellent experience!
I unfortunately have been to your shop on numerous occasions. Jake has been our contact and he knows. Thank you and we are always satisfied. Just need to get past teenage issues. But always know we are taken care of and thanks to usaa.
Excellent service! Thank you!