The craftsmanship looks great. The paint, I'm unsure if it needs more time to cure as it looks a bit orange peel(ish) from a sideline view
Everything was awesome except for return of phone calls. Person did not call when they said they would.
Customer service was just as good as the service completed. Sometimes you get a shop that does excellent work but the service destroys your experience and it was not in this case. I was exstreamly satisfied all around. Thank you.
Friendly staff, good communication on what needed to be done and the progress, Quality work on the completed repairs. A really good experience
****. paint applied to wheels was not done well. probably should have been sent to another person to do that part with the right paint or decline to accept to work on exotic cars.
2. Phone calls were not returned in within an acceptable time span.
3. Car was kept too long.
4. Most of the work, when done, was good.
The work looks great. The communication from my estimator was not. It was supposed to take 3-5 days and I had not heard anything at all by the end of day 4 so I tried calling and left a voice mail. Day 5 mid day I still had not heard anything so I called and left another voice mail. Finally I got a call back that it would be finished Monday. Monday afternoon came and I still did not get updated on the status so I called and left another voice mail. A little while later I stopped by so I could actually talk to someone and get an update. Tuesday my truck was finished and the work looks good but not all of it was completed. There was specific work to the interior I had asked for in the original estimate that was not going to be covered by insurance, and that portion of the work was lost in the shuffle somehow. Seems like it could have been avoided with better communication. Your guy is either severely overworked and doesn't have the time to take care of his customers properly or he is just not being thorough.
Great service and very friendly staff! Took care of my car and made it look brand new
Service was excellent all the way around!
Great servicbeen coming there for over 25 years
Always superb service
Excellent job and quickly done.
Didn’t fix all the problem just half need bring it in again
Everyone made my accident feel very easy to deal with. Thank you for taking care of the insurance claim.
Good job!! I will keep recommending them to my customers
The body work looks great but they left oil on my cream interior.
Carrie and her staff are excellent, going above and beyond.
Only setback was the wait time to get an appointment, otherwise staff was great, polite and positive in speaking.
The front grill was supposed to be re-painted under warranty and they forgot to do it, so now we have to make another appointment to get it done. Also, we now have a warning signal that says the BDS is not working. I am disappointed that everything is not working as before.
I would like to thank Rick for his assistance in getting my Lexus in mint condition.
I have been there a few times & each time I was treated w/respect
& courtesy. Special THANKS to the LADIES up front you are GREAT!!!
Also I would like to thank the folks that in the back who repaired my car
you are AMAZING!!! Thanks again!!!!
Everything went smooth and Carrie was very good at responding and keeping us updated on the progress of my car. Everything went smooth during my bad luck time.