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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 596 reviews 70%
4 star 152 reviews 18%
3 star 28 reviews 3%
2 star 23 reviews 3%
1 star 47 reviews 6%
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(All Vehicle Makes)
Debra K.
Vehicle Make : Honda
5 out of 5
7/21/2023
I am satisfied about the quality of the car repair. The time it took to repair was long, though. Friendly and courteous staff.
Sandra Y.
Vehicle Make : Honda
5 out of 5
7/15/2023
staff very cordial and helpful. Work done quickly and efficiently.
Aaron J.
Vehicle Make : Ford
5 out of 5
6/3/2023
Looks like new, maintained great contact with updates, smooth process
Scott M.
Vehicle Make : Vehicle
5 out of 5
5/25/2023
I am happy with the qualify of work and the level of communication (Celeste)
Xiaojie C.
Vehicle Make : Toyota
5 out of 5
5/23/2023
good
Roly N.
Vehicle Make : Toyota
4 out of 5
5/21/2023
I hope you can hire more great workers to join the Unibody autotech team to shorten repair times.
Yoko A.
Vehicle Make : Range Rover
5 out of 5
5/17/2023
very good communication from beginning to end.
Cheyne S.
Vehicle Make : Scion
5 out of 5
4/20/2023
The entire process was excellent! Very easy to schedule appointments. There was very good communication and got my car back faster than expected. I will definitely recommend to friends or family.
Lee K.
Vehicle Make : Honda
5 out of 5
3/16/2023
Great job, great service and friendly staff
Joanne T.
Vehicle Make : Kia
5 out of 5
3/15/2023
i appreciated the attention paid to my experience by way of timely updates. everyone i encountered was courteous, professional, and committed to a positive customer experience!
Donna G.
Vehicle Make : Toyota
2 out of 5
2/25/2023
Repairs not completed as estimator verbalised. No supervisors responded to concerns or bothered to even leave a message. Unable to reach anyone via phone as always goes to voicemail. Car has clear coat on it. Estimator stated quite clearly clear coat would be added. NOT! Rep tried to have me pay in full prior to any work being done at all. First time for that interesting tactic. I had put a down payment of 1300+ out of 1900+.
Steven W.
Vehicle Make : Toyota
4 out of 5
2/15/2023
Excellent service and craftsmanship
Irnie E.
Vehicle Make : Vehicle
5 out of 5
1/28/2023
Very well done and very quick. Customer service was friendly and helpful. Doesn't even look like there ever was damage in that area. Thank you very much!
Meiling N.
Vehicle Make : Lexus
2 out of 5
1/14/2023
The repairs were delay again & again. We left our SUV in the shop for weeks and nothing was done. I went to the shop several times after the parts confirmed arrived. Still did not started any work. We had to pay for a rental car out of pocket for a few weeks which caused us over $500. Dayton keep telling us no guarantee when our suv will be able to finish the repairs. We asked to discuss with the shop repair manage, a few minutes later, the manger came meet us with very bad attitude and same answer that not sure when can finish but will let us know. We didn’t appreciate the poor communication & rude attitude from the shop staff. The only time office staff was nice is when we finally picked up our car after 7 weeks in the shop, office staff suggested us to give 10 rating and that was not acceptable. We are very disappointed and had bad experience dealing with Unibody shop for our car repair.
Cheryl K.
Vehicle Make : Toyota
2 out of 5
1/13/2023
For the most part, everything went smoothly. Everyone was very friendly and helpful and the quality of work is excellent. It was one issue that couldn't be replicated so couldn't be fixed, which made me give the rating I did. Overall, I am very satisfied though.
Clyde M.
Vehicle Make : Toyota
5 out of 5
1/12/2023
Very professional answered all my questions quickly and though
Kimberly I.
Vehicle Make : Honda
5 out of 5
1/11/2023
It’s good as brand new.
Adam D.
Vehicle Make : Vehicle
4 out of 5
12/14/2022
My Tesla looks like it was never damaged.
Lawrence O.
Vehicle Make : Infiniti
5 out of 5
12/2/2022
Fantastic service and job.
Princess T.
Vehicle Make : Nissan
5 out of 5
11/27/2022
???? Very satisfied highly recommended... ....

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