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Body Shop Review Summary

5 star 253 reviews 82%
4 star 16 reviews 5%
3 star 17 reviews 6%
2 star 8 reviews 3%
1 star 13 reviews 4%
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(All Vehicle Makes)
Ora H.
Vehicle Make : Cadillac
4 out of 5
4/30/2022
I did not experience any problems. I was completely satisfied.
Caitlin F.
Vehicle Make : Honda
5 out of 5
4/30/2022
Everyone was very friendly, which goes a long way!
Joyce S.
Vehicle Make : Chrysler
1 out of 5
4/22/2022
They were unaware that They didn’t even have my vehicle at their shop for about 5 days. We thought it was there and the lady answering the phone told me it was there, just hadn’t been estimated yet but my car was still at the tow yard racking up hella storage fees. Just frustrating when you need to get things moving so I could find another car or rental so I could have transportation sooner.
Michael S.
Vehicle Make : Ford
1 out of 5
4/4/2022
It was to difficult to get a completion date. I would have appreciated a heads-up on the concealed rust on the left rear fender.
Ashley B.
Vehicle Make : Toyota
5 out of 5
3/23/2022
Everyone was so nice to work with
Carla B.
Vehicle Make : Lexus
5 out of 5
3/20/2022
Mirror looked and worked great after repair. Thank you!
James P.
Vehicle Make : Ford
5 out of 5
3/19/2022
Outstanding customer service, excellent workmanship and repairs were completed ahead of schedule.
Ralph D.
Vehicle Make : Nissan
5 out of 5
3/9/2022
Great job
Mary M.
Vehicle Make : Jeep
5 out of 5
3/6/2022
Keep up the good work I was very pleased with the outcome
Brandi L.
Vehicle Make : Honda
1 out of 5
2/27/2022
The inside handle to close my hatch is damaged and it was in perfect shape before I left it at the shop. Also at the bottom of the hatch, a big chunk of paint is missing. This was a piece that was replaced.
Scott W.
Vehicle Make : Ram
2 out of 5
2/27/2022
The only reason I couldn't that question with a "yes" is because I expect perfection, even though I know we ALL have imperfections. No one is perfect, but Richie's comes awfully close!
James K.
Vehicle Make : GMC
4 out of 5
2/23/2022
Excellent workmanship and paint match
Tatiana S.
Vehicle Make : Toyota
3 out of 5
2/14/2022
Just took a little longer than I’d hoped.
Bobby J.
Vehicle Make : Honda
5 out of 5
2/7/2022
Nice and Friendly Love the updates!!
Robert R.
Vehicle Make : Chevrolet
2 out of 5
1/30/2022
Body work was good everything else wasn’t
John V.
Vehicle Make : Ram
3 out of 5
1/29/2022
Even though it took four months to finally get some minor parts the communication between your shop and myself was honest and on time not making promises that couldn’t be kept I respect that
Victor C.
Vehicle Make : Nissan
5 out of 5
1/28/2022
The best in the business, highly pleased and they make you feel so comfortable thru out the entire process.
Janet A.
Vehicle Make : Lincoln
3 out of 5
1/27/2022
Very satisfied. I asked Richie to return my call but he never did. I am unhappy about that
Lasalle J.
Vehicle Make : Nissan
4 out of 5
1/26/2022
Everyone was responsible and respectful
**** C.
Vehicle Make : Honda
4 out of 5
1/21/2022
Could not be happier with your expertise...a job well done.I have bragged about your work at Forest City Honda and with my friends. Great job ! If someone should hit my car again I will be back to see you. Thank you for your professionalism.

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