Vehicle Make : Volkswagen
Job was well done and communication throughout was excellent.
Gabriel knows what truly a great customer service is. He made sure I get several notifications every step of the repair process and my car was done 10 days earlier than projected! I was happy to see that it looked good as new. I am more than satisfied and glad I chose Jim & Jack out of several choices. Awesome work guys!
Outstanding service and craftsmanship! Got the job done before promised and very professional service top to bottom! Thank you!!
Junior went out of his way to accommodate the pick up of my car and drop off of my rental so I didn't need to change my work hours. My car looks and smells great too! Nice job to everyone who helped!....Laura
Excellent friendly experience and the repair was done in less time than promised
I was pleasantly impressed of the professionalism exhibited by Mr. Gabriel; he communicated with me at every step of the process.
Great service. Gabriel and Junior went the extra mile to
See that I exemplary service AND my car look beautiful.
Timely and professional service. Everything was done and I was updated about it all faster than my insurance contacted me! Very convenient and easy checking in and out
Excellent service. 10 out of 10.
My daughter and I were really satisfied with the work Jim and Jack did to repair my daughter’s Chevy it looks like nothing happened to it, it looks great
I am very pleased with yours service, I appreciated the awesome professional service and help, special thanks to Gabriel, Albert, Manny and Jack, thanks for picking me up from my work, while I was frustrating for the challenging of getting a ride from my co-worker, thanks for squeezeing my car repiration with your busy schedule, thanks for taking the time cleaning the entire car before it returns to me, you guys are such wonderful team which I feel that I can trust and depending on, I will definitely refer other people when there is a need.
My deep appreciation to all of you!!!
Very professional staff! They communicated effectively and made me feel like I was their priority. I loved working with Manny. The process was seemless and My car looks/drives amazing!
Nice job done quicker than promised
Amazing customer service.
My car looks like new on the outside. Now I have get the inside cleaned! It was done a day early too. Everyone at the Hermosa location, Albert, Gabriel,Ansel, was so nice. I got many updates on the program by text. Great job! I'm so glad I chose you.
Everyone was very helpful and attentive. The entire process went very smoothly. Also, thank you for completely detailing the car. That was pleasant surprise.