I would have appreciated hearing about the delay in getting the part without having to call, but, other than that, very satisfied.
The car shop only does body work but was asked to give mechanic diagnosis. The diagnosis given resulted in complications with having the car checked out by a insurance sponsored mechanic. The body work was well done.
Am satisfied with my car thanks carmax
Very honest and they do what they say. I liked them v
A lot. They go the extra mile to please you. Very
Good company and they do excellent work
Repair was well done. Looked like the car was brand new.
Eric was great through the entire process. He ensured I understood everything and provided information as needed.
Amazing customer service from all of the staff. They kept me updated along the way and made sure I was 100% happy. They finished my car earlier than projected and it looks amazing. I would recommend them to anyone!
Work was completed and car restored. They were courteous and helpful.
Vehicle Make : Mercedes Benz
Did an excellent job. Work was finished on schedule. Will use them again if needed.
Great job all around. This was my third time using Carstar and I've never been disappointed.
They did a fabulous job as usual and I recommend anyone who ask to give them a try.
Car was perfect and ... it didn't hurt to have some chocolate candy in the waiting area. Nice touch. Eric was great to work with and I was completely impressed with how quickly you did the work. Fantastic job and fantastic experience.
You guys did a fantastic job. I am quite pleased and would be happy to recommend you to friends
Always very satisfied with the work at Carstar! 4 times repeat customer. Great team there as well.
Even though it was on a holiday weekend, the staff was prompt and professional. I would recommend Car Star to anyone. Jerry F
My car looks great. Your team did an excellent job explaining everything to me in detail. Being a mechanical engineer that was very much appreciated. Everyone was very friendly. Thank you and happy holidays!
Carstar has always been my go-to place for repairs. Eric was great and kept me informed of what was going on with my vehicle. He was very easy to work with! Thanks for everything, Laura
I was thrilled to see my car looking awesome. I truly appreciate the professional staff and the talented technicians that prove you are experts. I will encourage others to allow you to provide your service when they are in need of car repair. I really am pleased. This is my second visit to your company and will continue to be the only place I will ever bring my car.
Liked the process of emails that kept us informed and kept on target. Cost was more than estimated and not communicated to me....but OK since Allstate was paying.
There was a little misunderstanding at the end when picking up the car regarding the insurance payment (Allstate had indicated to me they would stop payment on a prior check sent to Liz and pay Carstar direct for the full amount.) Apparently Allstate did not get that done and had not communicated this to Carstar. But resolved promptly. Overall a good experience with Carstar.
These guys are great! Always friendly people and quality work