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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1104 reviews 81%
4 star 127 reviews 9%
3 star 28 reviews 2%
2 star 65 reviews 5%
1 star 35 reviews 3%
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(All Vehicle Makes)
Sharon A.
Vehicle Make : Ford
5 out of 5
9/5/2022
There is nothing I can add to the professional work done on my vehicle. Many thanks ????
Shernell H.
Vehicle Make : Toyota
5 out of 5
9/3/2022
A Job well done especially Alexandria
Danielle G.
Vehicle Make : BMW
5 out of 5
8/28/2022
Amazing service and attention to detail. Great team!
Prasana V.
Vehicle Make : Honda
5 out of 5
8/26/2022
Very efficient and pleasant experience
Gil V.
Vehicle Make : Honda
5 out of 5
8/25/2022
Ifm is always very professional and my repair looked perfect!
George G.
Vehicle Make : Ford
2 out of 5
8/17/2022
one of my worst experiences with a customer service rep. it was like she was working for the insurance agency and not a consumer advocate. for the longest time i could not get stuff from my car. she stated it was my insurance companies policy. When i asked my insurance company, they said that's between you and the shop. So I call BS on her
Khaim K.
Vehicle Make : Lexus
5 out of 5
8/14/2022
Very good service
William B.
Vehicle Make : Honda
5 out of 5
7/31/2022
Everything was handled professionally and with courtesy. I will definitely recommend IFM to friends and will give them my business in the future should the need arise.
Janie G.
Vehicle Make : Nissan
5 out of 5
6/23/2022
Alexandra was always keeping me informed about the status of repairs.
Robert G.
Vehicle Make : Chevrolet
5 out of 5
6/19/2022
Great work and completed in a timely manner with constant updates on the progress of the vehicle.
Michael G.
Vehicle Make : Honda
5 out of 5
5/12/2022
Great service, excellent work
Alexia C.
Vehicle Make : Chevrolet
5 out of 5
5/12/2022
The staff was friendly and informative! The car looked brand new!
Marieanne N.
Vehicle Make : Honda
4 out of 5
5/5/2022
The service I was provided was exceptional. Easy process to get an estimate and drop car. Staff is affable and very courteous. My car looks perfect and was ready a bit before promised. I’d use no one else.
James S.
Vehicle Make : Fiat
3 out of 5
3/26/2022
Repair was excellent . There were a few little scuff marks left that I thought might be treated ( thrown in ) to complete the A rating.
Kimberly A.
Vehicle Make : Mazda
5 out of 5
3/18/2022
The best in the business
Timothy Q.
Vehicle Make : BMW
5 out of 5
3/16/2022
thanks for your help ... your entire staff does great work
Nury J.
Vehicle Make : Honda
5 out of 5
3/12/2022
Alexandra is wonderful and has made my experience with IFM easy. She is very respectful, calm and pleasant to speak to.
Jonathan D.
Vehicle Make : Jeep
5 out of 5
3/10/2022
All work performed on the car was done in an excellent manner. Great turnaround time on the repair overall. Appreciated the general helpfulness of staff
Andrew C.
Vehicle Make : Audi
4 out of 5
3/4/2022
The car was deemed a total loss so no repair. But comma with IFM we’re fine.
Francis T.
Vehicle Make : Honda
5 out of 5
3/4/2022
The team did a fabulous job keeping me informed.

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