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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1101 reviews 81%
4 star 126 reviews 9%
3 star 28 reviews 2%
2 star 65 reviews 5%
1 star 35 reviews 3%
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(All Vehicle Makes)
David M.
Vehicle Make : Toyota
5 out of 5
11/27/2023
You were very helpful and did a good job.
Larry S.
Vehicle Make : Honda
5 out of 5
11/24/2023
you did GREAT JOB; SATISFIED WITH YOUR WORK
Christopher R.
Vehicle Make : Toyota
5 out of 5
11/24/2023
Very professional service! Strong communication throughout the process.
Stuart B.
Vehicle Make : Toyota
1 out of 5
11/13/2023
My windshield is covered with specks. I don’t know why.
Miles F.
Vehicle Make : Mazda
5 out of 5
11/12/2023
Good communication and customer service.
Giorgio P.
Vehicle Make : Volkswagen
5 out of 5
11/10/2023
IFM made this process easy and explained all steps clearly.
Holly C.
Vehicle Make : Subaru
5 out of 5
11/5/2023
From intake to completion the IFM team delivers superior service.
Kwok C.
Vehicle Make : Mercedes-Benz
5 out of 5
10/23/2023
Great Service.
June B.
Vehicle Make : Toyota
5 out of 5
10/14/2023
thank you!
Kathy C.
Vehicle Make : BMW
5 out of 5
10/11/2023
The entire team at IFM was incredibly helpful and communicative. I highly recommend them!
Kristy F.
Vehicle Make : Jeep
1 out of 5
10/10/2023
My rental car was only covered 30 days and we had to pay for 50 days of a rental because my car kept getting delayed. We were only reimbursed $250 so I lost hundreds of dollars on a rental car. The work on the car was great but the delays and then only given $250 did not nearly cover the total of the rental.
Robert M.
Vehicle Make : BMW
5 out of 5
10/5/2023
I have used IFM several times in the past and their service is always excellent. David and Brittany kept me informed and made things proceed smoothly.
Michele M.
Vehicle Make : Volkswagen
4 out of 5
9/22/2023
Your focus on customer service was excellent. My car was picked up and evaluated in a timely matter. I was provided regularly updates through your automated systems and through conversations with David Dellentash. Throughout this process I felt well informed and valued. I would recommend and work with IFM in the future. Thank you. David helped make a stressful situation easier. I am extremely appreciative.
Grant H.
Vehicle Make : Chrysler
5 out of 5
9/2/2023
IFM is the best collision repair I've ever been to
Hannah B.
Vehicle Make : Nissan
5 out of 5
8/28/2023
Great service. Worked with me and very helpful
Katherine D.
Vehicle Make : Chevrolet
5 out of 5
8/10/2023
Wonderful and professional service!
Edward D.
Vehicle Make : Honda
5 out of 5
8/2/2023
Everyone is supportive and kind and extremely courteous. We would recommend you to everyone we know.
Cynthia W.
Vehicle Make : Ford
5 out of 5
7/30/2023
I always know the work will be done right and beautifully and on time
Andrea B.
Vehicle Make : Mazda
5 out of 5
7/26/2023
Great job all around
John C.
Vehicle Make : Jeep
4 out of 5
7/20/2023
Top notch repair work, very professional, excellent customer service, I especially appreciated being kept advised of all developments with respect to the work being done. As a business owner myself, I recognize the importance of every aspect of customer interaction and IFM covered all bases perfectly. Well done. JBC

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